Find Resorts & Hotels with Spas in Mustang Island, TX

"This was one of the worst hotel experiences I’ve ever had, and I strongly urge others to avoid booking here at all costs. From the moment we walked in, it was clear something was wrong. The front desk staff were completely unprepared no proper greeting, no professionalism, and one employee appeared to be brand new with no support. Despite the hotel being nearly empty (maybe 5% occupancy), they tried to charge extra for a basic first-floor room and called it an “upgrade.” It only got worse. They placed us in a room at the very back of the property, on the top floor, next to a dumpster. The surrounding area looked like an active construction zone workers hauling trash out of rooms, old mattresses and bed frames hanging over railings. The entire place felt neglected, unsafe, and run down. When we entered the room, it was filthy and unacceptable: Sticky, unclean floors Strong, foul odor throughout Dirty counters and visibly stained, worn furniture AC turned off, making the room unbearably hot The bathroom was beyond disturbing—dead cockroaches in the bathtub and clear signs it had not been cleaned at all. This is not just poor service this is a serious hygiene and maintenance failure. No guest should be subjected to these conditions. Save your money and your health—DO NOT STAY HERE!"

"We got a handicap room everything like the shower bars were low, we didn’t request a room like that. I forgot my phone charger in the room then my husband called to see if we could get mailed to us and they said there was no charger and no one turned it in. I know for sure I left it there plugged in. Be aware that if you forget something they will lie to you and say you didn’t."

"Marissa at front desk has poor customer service. "

"I love the location of this hotel, easy access to the beach and highway. "