馬穆貝凱 (IST) 附近飯店 | 熱門住宿限時優惠 起

「Yes the room was spotless, the entire hotel is spotless. And the staff were very helpful especially engin the receptionist. We made a mistake when booking and we only booked a single room and engin contacted the manager who upgraded us to a double room free of charge. I highly recommend serenity comfort hotel especially if you are in Istanbul for dental operations and cosmetic operations. Five stars all the round, the food is also excellent.」

「On the first night, I complained about the aircon not working but no one bothered to check, so my daughter and I were left sweating overnight. The same happened the following day; the aircon was left unfixed. I did ask for a spare pillow as I could not lie flat due to a dental procedure, but they said they don’t have any so I slept leaning on the headboard and then woke up with a bedbug bite. The hotel manager was generous enough to buy an antihistamine cream for the bites. Totally regretting...

「The room was full of smoke smell, my kids developed skin rash. The lights were half broken, water tap was not functioning, floor was not clean. The rooms look far from reality. Area is so disconnected, entrance is sketchy. I booked for 10 nights and checked out after one night, they took all money and didn’t give me anything back, despite me being reasonable and responding to all their flase claims. Avoid this at all costs if you can. Looks attractive but a big scam. Even Expedia team was...

「Very close to airport Nice staffs Very cleen」

「Thank you 」

「AC didn’t work too well… the rooms was too hot no matter how much I reduced the temperature 」

「地點佳，就在地下鐵站附近。三人房的空間格局有改進的空間，天花板太低且是斜的，走動時或上廁所容易撞到頭」

「除了服務可以外，飯店設施老舊環境不佳。」

「very clean」

「到達酒店臨時要轉另外一間，交接出問題，要求收取費用及交接費用，而且要求安排的士（其實自己已經安排了，仍然強行要求）比較混亂」