Castles in Madison County

The desk staff was very helpful in providing an early check in which was most appreciated!

The room are big

I stay here about once a year when visiting family in the area, it has been about 6 times now and except for one horrific experience (with an inept desk clerk) last here I have been well pleased.

Room was clean. Bed was comfortable. Complimentary breakfast was above average. Location of the hotel is great, near highway and lots of nearby eating establishments. I have stayed here several times and it has been consistently good.

Very friendly staff on check in. We were asked if we had a floor preference. Room was nice and clean when we entered room. Had a faint smell of bleach which was a comfort. Room was stuffy but once we got the air on it was comfortable. Breakfast had lots of options from dry cereal, oatmeal, toast, pastries, and hot food of sausage gravy and biscuits, egg white omelets, and link sausage. Something for everyone. Food was hot and breakfast area was clean. Staff were cleaning tables as guest moved....

Parking is tight.

Was in town for an event. Myself and 16 of my team members were pleased with the accommodations. Also Pam and the evening front desk clerk were awesome!

I made a last minute reservation for Christmas Eve. The place was very quiet, front desk check-in was smooth. The room was really nice - I wish I'd known about the kitchen facilities available during previous stays in the area. The breakfast was better than others I've had at surrounding properties.

Incredibly well run hotel. Friendly staff, great amenities, well cleaned, comfortable beds and peaceful both in room and in common spaces. Best hotel I've ever stayed in this price range. Will return on future visits.

Awesome, clean and quiet

clean room, friendly service, great breakfast and lots of places to eat in the area

We really had a great experience, we took advantage of the free dinner which was a huge savings with 7 year old twins and the free breakfast. I don’t drink alcohol but they also offered 3 free drink vouchers! The staff were the friendliest I’ve ever experienced. This is now our hotel brand of choice when traveling!

We stayed here for the eclipse and couldn't have been more pleased. The hotel was clean, the staff was kind and efficient, and there was plenty of parking available.

I liked the cleanliness and maintenance of property. I did not like that the gift shop was "woke" with predominately lgbt and "pride" merchandise. Foreknowledge of this would have influenced our decision.

I particularly appreciated that breakfast was served with china and flatware - no paper & plastic.

My husband was a patient at Riverside Hospital while I stayed at TownPlace Suites. My favorite clothing store, Talbots, is across the street. There is Whole Foods, a bakery, Athleta, and other fine stores and restaurants. It takes 8 minutes to drive to Riverside. I feel very safe in this area of Columbus.