Castles in Ohio

"Updated facility, in parts. A bit noisy neighborhood, tricky entrance from road."

"Had a good day requested a remote at night for tv as I had my kid with me and there was no remote in the room waited up on a remote for no one to ever show. Told staff in the morning at checkout that no one ever showed they offered me a free coffee might seem little but was kind of frustrating. "

"Clean and good food. Bar was good too."

"Room was smelling really bad, walls' paint in the room is pealing off, sink in the restroom had been broken, I had to remove the drain plug from the sink with my fingers, it wasn't attached to anything and just there to prevent water from draining. Morning was frustrating for the stuff because kitchen wasn't working, no breakfast was available. "

"Don’t call room services…. They are rude and said.. I had to go down and pick it up. You think 400.00 dollars a night a person would deliver room service to your room. Horrible experience"

"Free breakfast "

"We stayed for two nights to go to a wedding. The day of check-in it was a madhouse with all of the guests and only two employees working the desk. The staff wanted me to take a lesser room because it was available, but I’d already paid for a deluxe room. They were quick to turn around the room for us to get in. I really like the bar in the hotel. It was very confusing trying to find where we parked our car and the different elevators. It’s a really big hotel. Overall, it was an OK stay. I probably would not stay there again."

"Hotel was good. We stayed on the 20th floor which the view was amazing. Bed very comfortable. The only downside was check-in took long. Was supposed to be at 4.00pm But are room wasn’t available till 5:30pm."

"Water pressure in shower was basically nothing. Not even enough to wash the body."