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Beautiful property. Wonderful service and food.

Great stay at Hotel des Balances. Had a lovely balcony room facing the water. Friendly staff. Comfortable bed. Located in the middle of everything. Highly recommend, pic on the hotel’s balcony.

Super location and great hotel. Very nice rooms spacious and comfortable. Walking distance to everything. Staff was helpful in recommending things to do and where to go.

Beautiful

We asked for a lake view room upon reservation and when we arrived, we were upgraded to a suite with not only a lake view, but a balcony. The accommodations were not only spacious and comfortable, but the room was beautifully appointed with an antique desk and dresser, lovely chandeliers, roomy closets and a double sink bathroom. Details and little touches make this hotel special. We received a bowl of fruit, a handwritten note of welcome, and binoculars to enjoy the spectacular views offered...

The room was really spacious and had an awesome lake view. The hotel staff was very friendly and helpful. They give you a free bus pass to use during your stay. You get on right out front and it takes you to the city center or train station in about 15 minutes. Very easy and convenient. After a day of sightseeing it was nice to come back to our room, make some hot tea, and slip into a cozy robe and slippers. I also thought the price of the room was very reasonable considering how expensive...

Great staff and great location! The only problem I had was the toillet in my room had no door! So if you are not comfortable, make sure to ask from staff!

Fantastic location!! Very clean and well maintained. This hotel has the best included hotel breakfast of any that i’ve ever seen! I would stay here again!!

Walking distance to Old town Luzern

We were very pleased with our 2 night stay in Lucerne at the Cascada. The hotel is a convenient distance from the train station, an easy walk with luggage but far enough away that you can't hear trains. Reception was excellent and was able to get us into our room a couple hours before check-in time. They also were able to put us in a room towards the quiet back side of the building (little to no street noise.) Switzerland uses outlet plugs which are different from anywhere we've been in Europe....

The hotel manager and front desk team were incredibly kind and helpful. The hotel is beautifully located right in front of a stunning lake and majestic mountains. I accidentally left my computer in an Uber, and the hotel manager and team went above and beyond to help me recover it. I truly appreciated their patience, support, and warm hospitality. I feel so lucky to have stayed at this beautiful hotel, and I will definitely choose it again when I return to visit Lucerne.

We loved this unique boutique hotel! Comfortable, clean, nice people, good convenient area, easily walkable from the train station. Very delicious treat left on our bed upon arrival. I judge a hotel by the shower…is the water very hot, does it trickle or stream, things like that. This hotel had a great shower! There was no air conditioner, but we were fine in early June. Very good breakfast as well.

Have stayed in many hotels in Luzern over the years but I now try to go back to the Wildenmann when I have the chance to visit Switzerland. It is consistently at the high standard that you would expect in Switzerland.

Hotel Central Lucerne is in the perfect location to walk to the train station, the lake front, old town shopping and restaurants and boat tours! Staff and owner are super friendly and the hotel and rooms are very clean. I highly recommend your stay in Lucerne be at the Hotel Central Lucerne

We had a wonderful stay here. Beautiful, wonderful views, spacious, close to everything. Loved having laundry available in the unit. Would highly recommend.

WOW I mean the views from this place cannot be beat. You absolutely MUST request a river facing room (you can see the beautiful snow capped mountains of Pilatus on a clear day). It is worth every penny. Additionally, your stay gets your a visitors pass with discounted rates on transport throughout the city. The staff was incredibly helpful and kind as well. We will DEFINITELY be coming back!

The hotel is next to an old church and within the old town. The building is almost 500 years old and the style of hotel decorations and facilities, such as lamps and furniture, are in tune with the ambience. The room has a cute coffee maker.

This is a wonderful historical property that has been recently renovated and is currently in great shape. The room and common areas are tastefully decorated with color and charm, and the fixtures are up to date and modern. It sits on a hillside above the town, but there is a dedicated elevator (furnicular) that leads directly from the street to the property. The views and privacy of the location are amazing, and there is a cozy lobby bar with couches and a 5-star view overlooking the town. ...

Our room was very nice for two couples, with comfortable beds and a few free drinks and snacks provided. We also loved the small balcony with a view of Lake Lucerne and the easy access to walking downtown along the lovely lake path.

It seems that a one point in this building's history, this was once the Schiff Hotel. In fact the lettering on the outside of the building still reflects that. This building is an old structure renovated to modern standards but has its quirks. There is an elevator but it apparently was retrofitted into a space that was not designed for it. So it is very small but nonetheless functional. About two people at a time can fit. We stayed on the 4th floor, which was great. It has a very large window...