Housekeeping did a very poor job cleaning our room and did not completely replace towels, coffee,etc. when I requested what we needed and that used towels were not picked up at the front desk, it was not taken care of. Not sure I would recommend this location.
Troy
於 2025 年 7 月住了 4 晚
6/10 一般般
Laura
家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度和住宿環境和硬體
We asked MULTIPLE time for clean towels and NEVER received them.
The shuttle driver was very nice.
Laura
於 2025 年 7 月住了 1 晚
6/10 一般般
Laurie
情侶出遊
2025 年 7 月 23 日
喜歡:員工素質
不喜歡:整潔度
Disappointed. No fan in the bathroom, the shower head didn't work and the tub diverter didn't work so only part of the water went to the shower head. Too soft pillows. Cracks in the paint and walls in the bathroom. I've stay at a lot of IHG properties and this was the poorest I've ever stayed at.
Laurie
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Shulove
家庭旅遊, 親子旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was my second time staying at this property. Very clean rooms and nice staff.
Shulove
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Nicole
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Conveniently located to LGB and all locations relevant to my trip.
Nicole
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Alejandro
2025 年 7 月 14 日
喜歡:設施服務
Todo bien
Alejandro
於 2025 年 6 月住了 2 晚
6/10 一般般
Loretta
情侶出遊
2025 年 7 月 10 日
喜歡:整潔度和住宿環境和硬體
Shuttle service was terrible. Contacted hotel for shuttle & was put on hold for 20 minutes. Finally hung up & called again. Second time it took about 15 minutes & then another 15 minutes for shuttle to arrive. When requesting the shuttle the hotel wanted our name, confirmation number, etc. We requested a shuttle for the following morning at 10:30am & it didn’t arrive until 10:50am.
Loretta
於 2025 年 7 月住了 1 晚
6/10 一般般
Tanya
2025 年 7 月 9 日
Better options available. Nothing special abut this place. Kids screaming in the pool at 9am
Tanya
於 2025 年 7 月住了 3 晚
6/10 一般般
Tanya
家庭旅遊
2025 年 7 月 8 日
不喜歡:設施服務
Very stingy with their towels, didn’t clean one of my rooms for 2 days. Won’t stay here again. Nothing too terrible, just better options available.
Tanya
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Ana
2025 年 7 月 5 日
Ana
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Ricardo Cristan
親子旅遊
2025 年 7 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome hottube
Ricardo Cristan
於 2025 年 6 月住了 4 晚
4/10 不太好
Robert
2025 年 7 月 1 日
不喜歡:住宿環境和硬體
Penthouse restaurant was nice. The room office desk was wably, dirty desk (sticky like coke was spilled on it aand office chair was broken.
Robert
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Ramon
情侶出遊
2025 年 6 月 30 日
喜歡:整潔度、員工素質和設施服務
K
Ramon
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Ron,North Miami
情侶出遊
2025 年 6 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was excellent, especially the staff. The only downside was the fact that the hotel is located at a busy intersection and the sounds of traffic were heard even on the 7th floor.
Ron
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Rafaela
2025 年 6 月 27 日
喜歡:整潔度、員工素質和住宿環境和硬體
Around the hotel was a lot homeless. Is unsafe
Rafaela
於 2025 年 6 月住了 1 晚
10/10 有夠讚
calmond,Houston
2025 年 6 月 27 日
喜歡:整潔度、員工素質和住宿環境和硬體
The room was nice very big spacious, but there was too many noise coming in from outside traffic.
calmond
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Annie
家庭旅遊
2025 年 6 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Front desk staff not very friendly or approachable. The lady tried to avoid eye contact with me so the gentleman helped check us in. Hotel is a bit outdated and bathrooms are not the best. Tubs a little dirty.
Annie
於 2025 年 5 月住了 1 晚
10/10 有夠讚
rachel
2025 年 6 月 25 日
rachel
於 2025 年 6 月住了 1 晚
2/10 很糟糕
XOCHIL
情侶出遊
2025 年 6 月 25 日
不喜歡:設施服務
Pending email response from a several incidents that happen at the hotel. I will update review once I hear back. However, it’s now been 2 weeks.
XOCHIL
於 2025 年 6 月住了 2 晚
4/10 不太好
Susie
家庭旅遊
2025 年 6 月 24 日
不喜歡:住宿環境和硬體
The front desk staff were exceptionally friendly. When we got to our room, we realized that we could hear the people protesting ICE very loudly. We asked for ear plugs and the front desk kindly gave them to us. The staff said that the protestors had been out there every night for the past 5 nights. We had to sleep with the earplugs in as the protesters went on until 1am.
If we had realized that IHG were accommodating Immigration & Customs Enforcement officers, we would NOT have reserved this stay. IHG should have let us know about the potential noise.
The bathroom was old and frame around the mirror and fixtures corroded.
Susie
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jose
2025 年 6 月 21 日
喜歡:整潔度、設施服務和住宿環境和硬體
Awesome
Jose
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Tanya
商務旅客
2025 年 6 月 20 日
Everyone was very nice, the room was clean and sheets were fresh everyday
Tanya
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Nicole
2025 年 6 月 17 日
喜歡:員工素質
There were rioters outside and the front desk handled our disappointment so graciously and helpfully that we stayed anyways.