citizenM Los Angeles Downtown

Property class: 4

Choose dates to view prices

Close to Walt Disney Concert Hall, citizenM Los Angeles Downtown provides a bar, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services
The current price is NT$3,090
NT$3,592 total
includes taxes & fees
Nov 24 - Nov 25

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(67 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a wooden floor, a red bench, a sliding glass door leading to a bathroom, and a large window with curtains.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Premium Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(8 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Downtown Los Angeles neighborhood, citizenM Los Angeles Downtown is connected to a rail/subway station. Walt Disney Concert Hall and Peacock Theater are cultural highlights, and travelers looking to shop may want to visit Melrose Avenue and The Grove. Universal Studios Hollywood and Griffith Observatory are not to be missed. Guests appreciate the hotel's convenience to public transportation: Pershing Square Station is 5 minutes by foot and Historic Broadway Station is 5 minutes. Visit our Los Angeles travel guide
Map
361 South Spring Street, Los Angeles, CA, 90013

What's nearby

  • A bustling indoor market with neon signs, food stalls, and a variety of items for sale.
    Grand Central Market
    3 min walk - 0.3 km
  • The Los Angeles theater with ornate columns and a marquee advertising 'Carrie'.
    Broadway Theater District
    5 min walk - 0.5 km
  • A purple sign with 'Pershing Square' written on it, set against a cityscape with buildings and trees.
    Pershing Square
    7 min walk - 0.6 km
  • A modern architectural building with unique curved structures and a glass facade.
    Walt Disney Concert Hall
    10 min walk - 0.9 km
  • A tall, white building with a triangular roof and columns, surrounded by trees and a clear blue sky.
    Los Angeles City Hall
    10 min walk - 0.9 km

Getting around

  • Pershing Square Station
    5 min walk
  • Los Angeles Union Station
    18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal)
    35 min drive

Restaurants

  • KazuNori: The Original Hand Roll Bar
    3 min walk
  • Suehiro DTLA
    2 min walk
  • Eggslut
    3 min walk
  • The Grayson
    2 min walk
  • Kiso
    1 min walk

About this property

citizenM Los Angeles Downtown

  • Upscale hotel near Walt Disney Concert Hall
  • Consider a stay at citizenM Los Angeles Downtown and take advantage of a bar, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • Coffee/tea in the lobby, a banquet hall, and an elevator
    • Luggage storage, multilingual staff, and 5 meeting rooms
    • Guest reviews say great things about the breakfast, helpful staff, and location
  • Room features
  • All 315 rooms offer comforts such as premium bedding and iPads, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
  • Other amenities include:
    • Bathrooms with hydromassage showers and free toiletries
    • 43-inch LED TVs with cable channels
    • Recycling, refrigerators, and heating

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by these third-party sustainability certification schemes: BREEAM and LEED - Leadership in Energy and Environmental Design. For more information on what these certifications require and verify, please visit their websites.

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Frequently asked questions

Is citizenM Los Angeles Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of 2026/11/14, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on 2026/11/24 start from NT$3,090, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at citizenM Los Angeles Downtown?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Los Angeles Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 54 (subject to availability).

Where is citizenM Los Angeles Downtown located?

Located in Downtown Los Angeles, this hotel is within a 15-minute walk of Grand Central Market and Walt Disney Concert Hall. L.A. Live and Crypto.com Arena are also within 2 mi (3 km). Pershing Square Station is 5 minutes by foot and Historic Broadway Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM Los Angeles Downtown Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 3782 out of 4762 reviews
Rating 8 - Good. 632 out of 4762 reviews
Rating 6 - Okay. 173 out of 4762 reviews
Rating 4 - Poor. 79 out of 4762 reviews
Rating 2 - Terrible. 96 out of 4762 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
The property has no pool or jacuzzi. There is no way to contact front desk as it is all AI and goes in circles. The room was the smallest room i've ever had and I travel 3 out of 4 weeks per month. So small that the bed went from wall to wall. I was disturbed by the maintenance crew using the public speaker rather than the private staff speaker waking me up several times staring about 6am. I will n ot stay here again.
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design hyper contemporain. Tout se règle sur un Ipad. Personnel très aimable et prêt à aider si besoin. Juste faire attention à l'heure d'arrivée (surtout en arrivant de très loin en avion), sinon votre chambre n'est plus disponible. Les avertir à l'avance en indiquant vos coordonnées de vol.
Stayed 2 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel para viaje de negocios en downtown, muy práctico, las habitaciones son pequeñas pero cómodas y cerca hay buenas opciones de restaurantes
Stayed 2 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the staff was fantastic would definitely stay here again. :)
Stayed 9 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, convenient location. Friendly staff
Stayed 2 nights in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and had a stay
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, great workout room
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Beautiful hotel and amazing staff :)
Stayed 2 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rapidité a faire le check in et check out. Chambre petite mais fonctionnel.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Small but unique rooms. I liked it for a solo travel.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed at a CitizensM hotel. Always very clean, the staff is helpful, and overall, it’s a great place. The rooms are really small and compact which I already knew but when you’re staying someplace for a few days, it serves its purpose. If you have a lot of luggage and a long stay it may not be comfortable as far as spacing unless your solo. My only issue is that three of the four days of our stay our tv didn’t work so we couldn’t watch tv. They did offer to switch our rooms after resetting failed but I personally felt it was too much hassle repacking our room to go to another so we just did without. Wasn’t a deal breaker. The bar that serves food 24/7 was very convenient when you just wanted a bite to eat at a random time. Overall I enjoyed my stay and would go back.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4泊５日で日本から出張で利用しました。 【立地】 DTに位置し、キックボードで10分、徒歩20分のところにTargetと丸亀製麺があります。リトルトーキョーも近いので便利です。あとなんといっても徒歩2分の所にGrand Central Marketがあり、中は賑やかなフードコートになっていて、毎晩食事をしていました。スターバックスやブルーボトルコーヒーも徒歩2分以内にあるため、生活していてとても快適でした。 【治安】 DTLAということもあり、周囲からは治安を心配されましたが、全く問題なかったです。 ホームレスの方は5~6人近隣3ブロックでは見かけましたが、集団になってちょっかいを出してくるようなことはありませんでした。ホテルの前にもこわもてのセキュリティがいるので、安心でした。 【清潔】 驚くほどきれいです。ほこりがたまりそうなところも確認しましたが、全くありませんでした。地面にほこりや他人の髪の毛もなく、ベッドも清潔です。バスルームも清潔で水の流れも問題ありません。日本国内のビジネスホテルよりきれいだなと思いました。 【居心地】 広いお部屋が苦手で、狭い部屋を探していたので、今回はドンピシャです。部屋は狭いがベッドはキングサイズと寝心地もよく。清掃に手が行き届いており、冷蔵庫もあり、Wi-Fiもある。水も1階と10階に無料でもらえるので、ペットボトル1個で1週間過ごせました。 【マイナス点】 なぜか。シャンプーが朝夜の2種類あります。ボディーソープはあってほしかったです。ですが問題ありません。あとエアコンの効きが弱い気がします。寒いので部屋の温度を26度に調整してもなかなか温度が上がりません。足元が少々冷えてしまいました。 総合的に、また利用したいホテルです。 日本人出張の方、お勧めです。
Stayed 5 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking for checkin and almost no street parking. I parked blocking a driveway and ran a block to see if there was parking anywhere. I was afraid because of the drug addicts and muggers hanging around. When I made it into the entrance which was almost impossible to figure out how to get in when a couple arrived and had a key card. If it wasn't for the darling guy at the desk who went out of his way to assist me. He walked me back to my car and got me into a parking garage 1/2 block away which cost me $50 to park overnight. Because it was not safe he walked me back into the hotel. By the time I got into my room which was also a challenge because of all the security measures in the elevator and room. When I got inside my room I was shocked at the size of it. It was the size of a walk-in closet. Maybe a 100 sq ft. I was so tired I didn't care - it was extremely clean and new. Brilliant design for such a small space. Room for only one person -2 would have been impossible. I collapsed into bed and slept the best in a completely soundproof room and dark - totally computer controlled which was easy to learn. There is no room for a coffee maker so I went down stairs to a delightful lobby with a fab breakfast and coffee bar. The inside of the huge lobby is beautiful and fun. I felt like a queen having my coffee in a booth. The same guy the night before walked me back to my car so I would not be mugged and to my surprise my car had not been broken into.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W hotel
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and super cool hotel, the location being in downtown LA is not the best but the hotel itself was great
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have no parking, closest parking is at 333 spring street, and we bought it though "SpotHero", other than that amazing hotel
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & breakfasts are excellent. It may be a little bit smaller for two travelers.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Great breakfast and staff.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms small but nice
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coolest place you could stay in Downtown LA. I love the tech features installed on the room ipad. I love how there are many workspaces AND meeting rooms. ALSO, the fact lots of people work in those areas show just how much the integrity of the space was translated in its concept. The breakfast may seem expensive but it is truly the quality the price claims. Fresh everything from bagels from a local bakery to name brand yogurts and housemade bacon and sausage. I will definitely be returning back to CitizenM for a THIRD time when I am back in LA again. It is so great!!!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and kind! Nice place in DTLA.
Stayed 2 nights in Jun 2026