5/5 Excellent
HIRAM
Business traveler, Traveled with family
2022/1/25
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2022
Hotel Indigo Los Angeles Downtown, an IHG Hotel
Photo gallery for Hotel Indigo Los Angeles Downtown, an IHG Hotel
Overview of Hotel Indigo Los Angeles Downtown, an IHG Hotel
Hotel Indigo Los Angeles Downtown, an IHG Hotel
4.2/5 Very Good
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet friendly
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
899 Francisco Street, Los Angeles, CA, 90015
Explore the area
- Staples Center7 min walk
- Universal Studios Hollywood14 min drive
- Los Angeles, CA (LAX-Los Angeles Intl.)20 min drive
- Venice Beach Boardwalk21 min drive
Choose dates to view prices
About this area
Los Angeles
Hotel Indigo Los Angeles Downtown, an IHG Hotel is located in Downtown Los Angeles, a neighborhood in Los Angeles, and is in the city center and near a metro station. Los Angeles Forum is a cultural highlight and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Looking to enjoy an event or a game? See what's going on at Staples Center or Dodger Stadium.
What's nearby
- Staples Center - 7 min walk
- L.A. Live - 7 min walk
- Los Angeles Convention Center - 8 min walk
- Universal Studios Hollywood - 14 min drive
- Venice Beach Boardwalk - 21 min drive
Getting around
- Los Angeles Union Station - 3 min drive
- 7th Street - Metro Center Station - 9 min walk
- Los Angeles Intl. (LAX) - 20 min drive
Restaurants
- Metropole Bar + Kitchen – Restaurant with a bar offering local cuisine. Serves breakfast, brunch, lunch, and dinner daily, happy hour available. Kids' menu available.
- 18 Social – Rooftop bar offering local cuisine. Serves light fare daily, happy hour available.
- In Room Dining – Serves breakfast, lunch, dinner, and light fare daily. Kids' menu available.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Secured covered valet parking on site (USD 47 per night; includes in/out privileges)
- Electric car charging station on site
- Wheelchair-accessible parking available
Food and drink
- Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-30 for adults and USD 10-20 for children
- 1 restaurant
- 2 bars/lounges and 1 poolside bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- Outdoor pool
Family friendly
- Laundry facilities
- Outdoor pool
- Refrigerator
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Soundproofed rooms
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Front-desk safe
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese (Mandarin)
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference center (3850 square feet of space)
- Meeting rooms - 12
Outdoors
- Free pool cabanas
- Garden
- Picnic area
- Pool sun loungers
- Pool umbrellas
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down comforter
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Designer toiletries
- Hair dryer
- Shower
Entertainment
- 43-inch LED TV
- Digital channels
- MP3 dock
- Premium channels
Food and drink
- Coffee/tea maker
- Refrigerator
More
- Connecting rooms available
- Free local calls
- Free newspapers
- Guidebooks/recommendations
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Soundproofing
Similar properties
See similar properties
Los Angeles
Downtown Los Angeles
Business friendly
Hotel
Free WiFi
Pet friendly
4 star
Guest rating 4+
Policies
Check-in
Check-in from 4:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM (amount varies)
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 35 per pet, per stay, plus a deposit of USD 35.00 per stay
Dogs welcome
Food and water bowls are available
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 45.0 per day
Cribs (infant beds) are available for USD 40.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Breakage deposit: USD 100.00 per night
- Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
- Pool access
- Fitness center access
- Additional inclusions
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 15 and USD 30 for adults, USD 10 and USD 20 for children (approximately)
- Covered valet parking fee: USD 47 per night (in/out privileges)
- Pet deposit: USD 35.00 per stay
- Pet fee: USD 35 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-in fee for check-in between noon and 4:00 PM (amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Crib (infant bed) fee: USD 40.0 per day
- Rollaway bed fee: USD 45.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
We should mention
The seasonal pool will be open from January to March
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown, an IHG Hotel Hotel
Hotel Indigo Los Angeles Downtown, an IHG Hotel Los Angeles
Frequently asked questions
Overall score and ratings
4.2
Very Good
4.4/5
Cleanliness
4.3/5
Staff & service
4.0/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Donald
2022/1/24
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022
4/5 Good
Tyree
Traveled with family
2022/1/24
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2022
1/5 Terrible
Mihajlo
Traveled with partner
2022/1/19
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022
5/5 Excellent
Keziah
Traveled with group, Traveled with partner
2022/1/8
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021