The hotel, is located very close to the station, room was comfortable, staff was nice.
Would definitely stay there again.
Farah
於 2025 年 3 月住了 2 晚
6/10 一般般
Fiona
2025 年 5 月 4 日
不喜歡:員工素質
Fiona
於 2025 年 4 月住了 3 晚
2/10 很糟糕
Carey
2025 年 5 月 4 日
不喜歡:員工素質和住宿環境和硬體
I had money stolen from me by the hotel staff, which took a 50 pound (UK) deposit at check-in as cash that they did not return when I checked out. This was the first time I have used Expedia to book a hotel where the property required that I provide a cash deposit.
Since I wound up extending my stay, I did not realize until after I had left that they did not provide this money back when I left. I am not sure if this is a common practice of the hotel, but the net was that I lost the money. I strongly suggest that this hotel be blocked by Expedia in the future.
Whether this was a scam by the hotel or simply an oversight the impact for me was the same -- I lost the money.
It was also the first time I stayed in a hotel where the air conditioning did not work and I was provided with a fan to stay cool. The hotel promised that this would be fixed after the first night but they never did. And frankly I got used to having the fan blowing on me so I did not complain.
In the end this was the worst hotel experience I have ever had through Expedia. It also me cautious about Best Western hotels in the future. Between the air conditioning mess and the stolen deposit, there is something wrong with this location in Putney.
And while I fully expect that I will never see this money back, I am hoping that this experience is used by the leadership of Expedia to make some changes in who they allow to be listed on their site.
Carey
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Gaylen,Fort Smith
2025 年 4 月 30 日
喜歡:整潔度、員工素質和住宿環境和硬體
It was in a great location for what I was doing in London.
Gaylen
於 2025 年 4 月住了 3 晚
4/10 不太好
Manuel
2025 年 4 月 19 日
不喜歡:住宿環境和硬體
Necesita una puesta al día.
Manuel
於 2025 年 4 月住了 4 晚
6/10 一般般
Susan
情侶出遊
2025 年 4 月 13 日
喜歡:整潔度和員工素質
Friendly staff, however room was tired, wardrobe falling off, air conditioning and extractor didn’t work. Bed very firm but larger than a double which was a plus. Bathroom fitted out nicely although no glasses for water. Continental breakfast was very basic and not worth the extra we paid.
Susan
於 2025 年 4 月住了 1 晚
6/10 一般般
gözde
家庭旅遊
2025 年 4 月 2 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Vasat otel
Otel east putney tren istasyonuna çok yakın ve merkezi bir konumda. Eski bir otel , odalarda mini bar yok , otelde içecek yok , dışardan alıp gelsen soğuk muhafaza edebileceğin bir seçenek yok. Benim açımdan en zoruda odaların balkon kilitlerini açmıyor olmaları. Balkon kapısının üzerindeki minik camı açıp odayı o şekilde havalandırmamız söylendi bu durum beni çok rahatsız etti. Bir daha gidecek olsam kalırmıyım ? Kalmam
gözde
於 2025 年 3 月住了 3 晚
6/10 一般般
Wilfido
2025 年 3 月 27 日
Wilfido
於 2025 年 3 月住了 4 晚
8/10 不錯哦
Francine
2025 年 3 月 27 日
喜歡:整潔度、員工素質和住宿環境和硬體
Good value property whilst staying in London
Francine
於 2025 年 3 月住了 1 晚
6/10 一般般
Pat
家庭旅遊
2025 年 3 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was fine, the bed was very comfortable but the breakfast was very poor.( dried up cheese squares, plastic looking ham, white bread only for toast, a tray of hard boiled eggs) One of the worst we have had at any hotel. The shower head leaked but I receptionist made a note of my complaint.
Pat
於 2025 年 3 月住了 1 晚
6/10 一般般
Sandra
情侶出遊
2025 年 3 月 13 日
喜歡:設施服務
Sadly, our room was opposite a noisy pub that stayed open into the early morning. The room should have had triple-glazed windows to reduce the noise. Apart from that, the room was decent, and we were allowed to check out half an hour later.
Sandra
於 2025 年 3 月住了 1 晚
6/10 一般般
Paul
團體旅遊
2025 年 2 月 23 日
喜歡:整潔度
不喜歡:客房舒適度
Nice hotel but a bit chilly!!
Nice hotel with friendly staff, a little disappointed that there wasn’t a Duvet for the sofa bed! The staff were helpful but could only find me a mattress topper!!
Paul
於 2025 年 2 月住了 1 晚
6/10 一般般
Vincent
2025 年 2 月 23 日
喜歡:整潔度和員工素質
Location is great - next to lots of cafes, shopping and Train Station close.
Downsides - Quite noisy. Breakfast didnt exist but nice cafe 30m away - so used this instead.
Vincent
於 2025 年 2 月住了 2 晚
6/10 一般般
Andrew
2025 年 2 月 19 日
喜歡:整潔度
Andrew
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Michael
2025 年 2 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Michael
於 2025 年 2 月住了 1 晚
6/10 一般般
真實旅客
商務旅客
2025 年 2 月 8 日
Watch out for the hidden costs !
Hotel looked dated. Bit dodgy having a picture of the room over looking the Thames, when the hotel is in the centre of Putney & nowhere near the Thames Unhappy at the ‘surprise’ £50 deposit I had to pay upon arrival, even though I had pre paid for the whole trip in the first instance.
Yes, this maybe in the T’s & C’s but come on no one is reading all of that.
It needs mentioning at the point of booking.
真實旅客
於 2025 年 2 月住了 4 晚
4/10 不太好
Christopher
商務旅客
2025 年 2 月 7 日
不喜歡:整潔度和客房舒適度
Christopher
於 2025 年 2 月住了 1 晚
6/10 一般般
Rob
2025 年 1 月 28 日
Rob
於 2025 年 1 月住了 1 晚
6/10 一般般
Suzan
家庭旅遊
2025 年 1 月 27 日
喜歡:員工素質
不喜歡:設施服務
Staff were very pleasant and helpful and accommodating when alerted to problems. Rooms vary tremendously. First room I was assigned to was tiny and dark, with only one narrow window in a corner, and a walk-in shower that did not drain properly leaving the entire bathroom floor soaked. Proprietor offered to move me to a new room, which was much bigger and brighter and functioned better. Yay! Sheets and towels were clean and beds and pillows were comfy. But… carpets were stained beyond cleaning and need to be replaced. Bathroom amenities were sparse. No hair dryer — outlets note they are for shavers only. Overall, hotel was serviceable and a decent budget option. But not likely to stay there again.
Suzan
於 2025 年 1 月住了 4 晚
8/10 不錯哦
Sharon
家庭旅遊
2025 年 1 月 27 日
喜歡:員工素質和客房舒適度
Nice stay
The hotel was nice and quiet. Convenient to everything we needed shops bars restaurants. The only thing that let the hotel down was stains on the carpets