Castletown House Apartments in central London offers travelers a welcoming base with practical amenities like laundry facilities and free in-room WiFi. The helpful staff and proximity to the Olympia Conference and Exhibition Centre make it a practical choice for visitors.
Located in Hammersmith and Fulham, a neighborhood in London, Castletown House Apartments is near a metro station. The area's natural beauty can be seen at Hyde Park and Thames River, while Natural History Museum and London Eye are popular area attractions. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Visit our London travel guide
11 Castletown Road, West Kensington, London, England, W14 9HE
What's nearby
Cromwell Road
7 min walk - 0.7 km
Kensington High Street
9 min walk - 0.8 km
Olympia Events
9 min walk - 0.8 km
Stamford Bridge Stadium
18 min walk - 1.6 km
Eventim Apollo
16 min walk - 1.4 km
Getting around
West Kensington Underground Station
2 min walk
West Brompton Station
14 min walk
Heathrow Airport (LHR)
28 min drive
Restaurants
Famous Three Kings
2 min walk
Best Mangal II
3 min walk
GAIL's Bakery
6 min walk
Cafe Mitsuba
1 min walk
The Elm
5 min walk
About this property
Castletown House Apartments
Self parking, laundry facilities, and express check-out are available at this aparthotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment provides a washer/dryer and a kitchen, plus free WiFi and a TV. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Weekly housekeeping is available.
Castletown House Apartments offers 13 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Accommodations at this 3-star aparthotel have kitchens.
Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
13 units
2 buildings
5 floors
Built in 1900
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 75.00
Late check-in fee: GBP 75.00 for check-in between 10:00 PM and 10:00 AM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 75.00
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, lockbox
Pets
Pets allowed for an extra charge of GBP 210.00 per accommodation, per week, plus a deposit of GBP 250.00 per week
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for GBP 10.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: GBP 50 per accommodation, per week
We have included all charges provided to us by the property.
Optional extras
Self parking fee: GBP 50.00 per day
Pet deposit: GBP 250.00 per week
Pet fee: GBP 210.00 per accommodation, per week
Service animals are exempt from fees
Early check-in fee: GBP 75.00 (subject to availability)
Late check-in fee: GBP 75.00 for check-in between 10:00 PM and 10:00 AM
Late check-out fee: GBP 75.00 (subject to availability)
Crib (infant bed) fee: GBP 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Castletown House Apartments Apartment London
Castletown House Apartment
Castletown House Apartment London
Castletown House London
Castletown House Hotel London
Castletown House London, England
Castletown House London England
Castletown House Apartments Apartment
Castletown House Apartments London
Castletown House Apartments London
Castletown House Apartments Aparthotel
Castletown House Apartments Aparthotel London
Frequently asked questions
Is Castletown House Apartments pet-friendly?
Yes, pets are allowed at this property. There's a deposit of GBP 250.00 per week and a fee of GBP 210.00 per accommodation, per week. Service animals are exempt from fees.
How much is parking?
Self parking is available for GBP 50.00 per day.
What time is check-in at Castletown House Apartments?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of GBP 75.00 (subject to availability). Late check-in is available from 10:00 PM–
10:00 AM for a fee of GBP 75.00.
What time is check-out at Castletown House Apartments?
Check-out is at 10 AM. Late check-out is available for GBP 75.00 (subject to availability).
Where is Castletown House Apartments located?
Located in Hammersmith and Fulham, this aparthotel is within a 15-minute walk of Olympia Events and Kensington High Street. Thames River and Stamford Bridge Stadium are also within 1 mi (2 km). West Kensington Underground Station is only a 2-minute walk and Barons Court Underground Station is 6 minutes.
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Reviews
Castletown House Apartments Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.6
Location
9.0
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 184 out of 374 reviews
10 - Excellent
184
Rating 8 - Good. 147 out of 374 reviews
8 - Good
147
Rating 6 - Okay. 28 out of 374 reviews
6 - Okay
28
Rating 4 - Poor. 13 out of 374 reviews
4 - Poor
13
Rating 2 - Terrible. 2 out of 374 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Amy
2024/4/22
Liked: Cleanliness, property conditions & facilities, communication
Loved staying here, great location and space.
Amy
Stayed 6 nights in Apr 2024
10/10 Excellent
Betilde
2024/4/6
Liked: Cleanliness, property conditions & facilities, communication
Excellent place to stay and our experience checking in was awesome.
Betilde
Stayed 7 nights in Mar 2024
10/10 Excellent
Verified traveler
2025/7/23
Liked: Cleanliness, room comfort, communication
Great apartment with amenities. Excellent location and easily walkable to transportation and Tube stop. Mark was very helpful and prompt in responding to us. Would definitely stay there again.
Verified traveler
Stayed 5 nights in Jul 2025
10/10 Excellent
Martin
2024/5/4
Thanks, our stay was great, so close to public transport and the studio had all we needed.
Martin
Stayed 4 nights in Apr 2024
10/10 Excellent
Lisa
2024/6/22
Liked: Cleanliness, room comfort, communication
Lovely stay, fantastic location, balcony was amazing and owner couldn't do enough to help, will be back!
Lisa
Stayed 1 night in Jun 2024
10/10 Excellent
Jonna Monica
2024/9/26
Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked the apartment and the location, it was easy to get to the center.
Jonna Monica
Stayed 4 nights in Sep 2024
10/10 Excellent
Noni
2024/12/1
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our second time here. Great location - close to tube and city and great facilities in the unit.
Noni
Stayed 4 nights in Nov 2024
10/10 Excellent
Emily
2024/5/27
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was amazing to stay at! So close to the tube and easy transportation around the whole area. Kept us feeling safe and was so easy to get to where we needed to go without having to stay in a busy city area.
Will be back to stay here again :)
Emily
Stayed 6 nights in May 2024
8/10 Good
Dane A
2024/5/19
Liked: Cleanliness, amenities, communication
Great area close to the underground. Mark was great and made the stay better than we could have hoped.
Dane A
Stayed 5 nights in May 2024
8/10 Good
gary
2024/1/4
Liked: Room comfort, communication
Good location close to underground and shops and restaurants.
Property had everything you need very quite.
gary
Stayed 5 nights in Dec 2023
6/10 Okay
Andrew C G
2026/1/6
Liked: Cleanliness, amenities, communication
Tough to give this review as the host Mark was very helpful and courteous, but unfortunately the apartment did not live up to expectations. It looks as though the flooring may have been replaced not too long ago, but a rather DIY job with gaps left along the base of the walls, and the rest of the space needs a fresh coat of paint. Cracks in the bathroom floor, a tub with stains that looks like they’ll never come out, one small couch that’s so worn it feels like you’re sitting on the floor, the whole place just feels quite tired. On the positive side, it’s just a 5 minute walk to the Tube, and the neighbourhood has plenty of small restaurants and a grocery store nearby. I’m sorry to leave just 3 stars but I would have liked to know this before booking.
Andrew C G
Stayed 7 nights in Dec 2025
10/10 Excellent
sherrie
2023/9/26
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenient area for groceries restaurants and the Tub we will return and Mark was there for us at all times.
sherrie
Stayed 7 nights in Sep 2023
10/10 Excellent
Maria
2024/7/4
Liked: Cleanliness, room comfort, communication
Owner was extremely helpful, helped us with a problem on our booking. Perfect area, very safe. Not the newest looking place but well kept
Maria
Stayed 3 nights in Jun 2024
8/10 Good
Romania
2024/7/10
Liked: Communication
Great location. Steps away from West Kensington underground and 7minute walk to Baron Court to catch the Piccadilly Line from LHR. Steps away from Restaurants and coffee shops. Would stay here again.
Romania
Stayed 4 nights in Jul 2024
10/10 Excellent
Joanikka
2024/6/20
Liked: Cleanliness, amenities, property conditions & facilities, communication
Check-in was super easy. Mark is very attentive and quick to respond. Location is very good, close to 2 tube stations.
Joanikka
Stayed 5 nights in Jun 2024
10/10 Excellent
Kathleen
2023/9/28
Liked: Cleanliness, room comfort, communication
Nice comfortable safe place. Close to tube
Very clean very helpful
Kathleen
Stayed 4 nights in Sep 2023
8/10 Good
Denny
2024/8/10
Liked: Cleanliness, amenities, communication
The kitchen and laundry are super convenient for someone thats doing long term vacation. The area seemed safe and pretty quiet. But 30 mins away from city center.
Denny
Stayed 4 nights in Aug 2024
10/10 Excellent
Elena
2024/8/21
Liked: Cleanliness, room comfort, communication
Cozy apartment
Clean and comfortable, great location with access to the tube and restaurants. Very customer oriented management. Thank you Mark!
Elena
Stayed 4 nights in Aug 2024
10/10 Excellent
Veneranda Sibayan
2023/12/8
Liked: Cleanliness, amenities, property conditions & facilities, communication
The area is quiet, close to market and transportation and within few minutes from main attractions. Mark is very nice and very polite.
Veneranda Sibayan
Stayed 6 nights in Nov 2023
10/10 Excellent
ANTHONY
2024/5/21
Liked: Cleanliness, room comfort, communication
7 nights in London
Great value for money, comfortable room with everything required for a terrific experience. Located close to great food options, Chinese restaurant really worth a visit. Public transport close by. Quiet at night.
ANTHONY
Stayed 7 nights in May 2024
10/10 Excellent
Charles
2023/12/27
Great location...well appointed property!
Great location...train station close by...quick access to groacery store and restaurant...very convenient set up with full kitchen...lots of space...wonderful option for families visiting the London area...property manager is very helpful. This is our new place to stay when we visit London. See you in the Spring!
Charles
Stayed 12 nights in Dec 2023
8/10 Good
Johanna
2023/11/14
Liked: Communication
good location
Nice stay. close to metro, easy access from airport, ok beds. outdated all over. very nice staff keeping the place clean and working. very nice neighbourhood with breakfast cafes and places to eat.
Johanna
Stayed 4 nights in Nov 2023
10/10 Excellent
Jennifer
2024/2/27
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was excellent. It was clean and tidy upon our arrival.
It is located in a secure area, me and m family got access to everything close to it.
I highly recommend this property when it comes to stay in a quiet place in London.
Jennifer
Stayed 5 nights in Feb 2024
10/10 Excellent
Geralyn
2024/8/29
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay at Castletown House Apartments. The owner is friendly and accommodating, he assisted us with our luggage, explained how to use the equipment and was available throughout our stay. It’s an excellent location too, close to the tube, shops, eating and drinking places and tourist attractions. We’d gladly stay again. Many thanks.
Geralyn
Stayed 3 nights in Aug 2024
10/10 Excellent
Roy
2024/5/19
Liked: Cleanliness, amenities, property conditions & facilities, communication
Roomy 1 bed apartment for 2 people. Has everything you need for self catering. Quiet residential area, 3 min walk to west kensington station. Great communication throughout from Mark. Thanks again for a great overnight stay.