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The property was clean, the beds were comfortable, the staff was first class. Very polite and helpful with any questions we had. I would highly recommend this property to anyone looking for a place to stay in Lisbon.

Wonderful place! The ming size bed was nice and to US standards. The location is great. And most importanly the staff was exceptionally nice and accommodating!

Very classy and comfortable hotel. The staff was excellent, particularly the Guest Service Manager Pedro Falcao.

We stayed 9 nights in this extraordinary hotel in the heart of Lisbon. First, this 35 room hotel has been entirely restored to its original Art Deco form, including cork floors in the room, beautiful marquetry floors in the lobby, elegant furniture and art work in the lobby and bar. Also the sleek, elegant Art Deco door handles (that are beautiful but not so easily grasped). There is a spectacular breakfast every morning, including traditional Portuguese staples like sardines in olive oil...

Beautiful hotel great location!

I loved this hotel so much! I did not want to leave. I actually felt very down the day we checked out. I have stayed in many 5 star hotels but never had such impeccable care. It was above and beyond. Every staff member was at our service. The view and location were amazing. It was a very quiet retreat to return to and within walking distance of everything. I am currently in Porto wishing I was back at my beautiful retreat again. Also, the dining area bar for breakfast and snacks very...

The hotel is one of the most beautiful places that I ever stayed. Fantastic location, exceptional service throughout Immaculately clean in the middle of old town but still very quiet. I can't wait to return.

Clean room staff

this hotel was perfect in every way , excellent location very clean and modern rooms in a 300 year old building . our room looked over a very busy street with a view of the famous arch . the street lined with restaurants was noisy with the window open but once closed we could not hear anything . very nice breakfast and the front desk people were very helpful and freindly . will stay here next visit

It was a fantastic hotel. The location can't be better and the hotel staffs were very helpful and polite. We could walk around the old Alfama area. We also got tips form the hotel reception. We had a early check out and the hotel staffs arranged breakfast box for us. Would certainly recommend this hotel for everyone.

Comfortable bed, good breakfast, nice mini bar supplies, close to everything. Great advice for food locations. Would definitely go back.

We stayed for 2 days after our cruise. We arrive early. Front desk was welcoming and offered us an available room. We declined and said we’d wait for our reserved room on the upper floor. We toured Lisbon and returned to Lumen in the mid afternoon. Here’s when the service was exceptional. Front desk was friendly; offered us breakfast at 10 euros and a 30% restaurant discount. The bell boy took our luggage up, explained the various room switches, offered to get us extra coffee/tea/water. The...

good breakfast; friendly staffs. convenient location very close to Metro station, Tram, bus stops

Room too small, scented toilet paper; otherwise, terrific.

Great roof top bar and good. Amazing views of Tagus River !

Excelente atención , muy buen desayuno y un lugar cerca del centro de la ciudad , lo recomiendo .