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The hotel is one of the most beautiful places that I ever stayed. Fantastic location, exceptional service throughout Immaculately clean in the middle of old town but still very quiet. I can't wait to return.

I loved this hotel so much! I did not want to leave. I actually felt very down the day we checked out. I have stayed in many 5 star hotels but never had such impeccable care. It was above and beyond. Every staff member was at our service. The view and location were amazing. It was a very quiet retreat to return to and within walking distance of everything. I am currently in Porto wishing I was back at my beautiful retreat again. Also, the dining area bar for breakfast and snacks very...

Very classy and comfortable hotel. The staff was excellent, particularly the Guest Service Manager Pedro Falcao.

Wonderful place! The ming size bed was nice and to US standards. The location is great. And most importanly the staff was exceptionally nice and accommodating!

Beautiful hotel great location!

We stayed 9 nights in this extraordinary hotel in the heart of Lisbon. First, this 35 room hotel has been entirely restored to its original Art Deco form, including cork floors in the room, beautiful marquetry floors in the lobby, elegant furniture and art work in the lobby and bar. Also the sleek, elegant Art Deco door handles (that are beautiful but not so easily grasped). There is a spectacular breakfast every morning, including traditional Portuguese staples like sardines in olive oil...

The property was clean, the beds were comfortable, the staff was first class. Very polite and helpful with any questions we had. I would highly recommend this property to anyone looking for a place to stay in Lisbon.

Comfortable bed, good breakfast, nice mini bar supplies, close to everything. Great advice for food locations. Would definitely go back.

good breakfast; friendly staffs. convenient location very close to Metro station, Tram, bus stops

Excelente atención , muy buen desayuno y un lugar cerca del centro de la ciudad , lo recomiendo .

Room too small, scented toilet paper; otherwise, terrific.

The hotel was safe and in a very convenient location for shopping and eating. I would stay there again.

The staff at check in was excellent! Very welcoming and informative. The room was very clean. Great location - on a side street one block from Praca Dom Pedro IV Plaza. Room was quiet, breakfast is available for additional fee and we very go. The hotel is close to many restaurants, coffee shops, shopping and public transportation. It is very centrally located and within walking distance of many sites!

this hotel was perfect in every way , excellent location very clean and modern rooms in a 300 year old building . our room looked over a very busy street with a view of the famous arch . the street lined with restaurants was noisy with the window open but once closed we could not hear anything . very nice breakfast and the front desk people were very helpful and freindly . will stay here next visit

Great roof top bar and good. Amazing views of Tagus River !

We stayed for 2 days after our cruise. We arrive early. Front desk was welcoming and offered us an available room. We declined and said we’d wait for our reserved room on the upper floor. We toured Lisbon and returned to Lumen in the mid afternoon. Here’s when the service was exceptional. Front desk was friendly; offered us breakfast at 10 euros and a 30% restaurant discount. The bell boy took our luggage up, explained the various room switches, offered to get us extra coffee/tea/water. The...

Excellent hotel, very clean and new. Very good sound isolation so rooms are quiet. Good Windows too that do a great job blocking out some of the plane flyovers and vehicle flowcan occur in the neighborhood. Very good location, right in front of the Metro stop. On top of it all the breakfast is very good.