Best Western Lebanon - Pine Grove hotels

"Our check-in was warm and friendly. The Nigerian gentleman who helped us was fantastic and took time to converse and offer some suggestions for meals during our short stay. I feel as if he was our friend. How many times does that happen? We would stay here again to visit withhim again."

"Great stay in nice, clean friendly hotel. Breakfast was great and all for a great price. Nothing to complain about and would go back again."

"All good"

"Hot tub was good Pool not quite warm enough "

"Hotel was clean and convenient. Staff was courteous. Breakfast included. Overall very good"

"The resort was very clean, quiet and the room was spacious."

"Garbage was full in the cans outside. We were put in a room near the pool and it was very noisy."

"Great stay for a quick girls getaway."

"We arrived to find the receptionist asleep and snoring away. It took multiple attempts to wake her us by ringing the bell and yelling out to her. She awoke and proceeded to give us keys to a room. When we got to the assigned room the door lock was broken and the ac was non functional. We asked for a different room with an operational door lock and was told that we were given keys to the wrong room. The second room was dirty and smelled terrible. It was a mix of wet dog and old curry. The pillows smelled unwashed and sweaty. The ac unit didn’t work and we had to deal with the terrible smell and heat through the night. Breakfast was lacking in the morning because it was only stocked once and never checked on or refilled. The ice machine on the third floor had chunks of black slime coming out with the ice. This place should be shut down and renovated. "