Find Hotel with a Concierge in Lanzarote

"Overall this was a very nice holiday. The hotel is beautiful and very relaxing with no issues over getting sunloungers, food or drinks. Drinks were nice and bed was very comfy. The range of activities was also wonderful (eg cocktail making classes). The spa was fantastic - well worth a visit. Staff were hit and miss. Some staff were fantastic such as neomi (entertainment team - she went above and beyond and just exuded good vibes) and harsh in reception. However, i witnessed a few incidents where other staff were rude to guests which is not expected in any hotel let alone one in this price bracket. Unfortunately some facilities were being renovated during my stay (restaurants and bar) which meant the serenity was intereupted with the noise of power tools. It would have been nice had the hotel communicated this to be before check in. The seafood restaurant was fabulous and the staff there were great (particularly Ana and Valentine). However the buffet restaurant's food was mid and id hope for more given the holiday price. Overall this was a lovely holiday, although for the price i wouldnt return as there are hotels in greece (and likely other countries too) that are better value and equally luxurious. "

"Food was good with lots of fresh and healthy choices especially breakfast. Staff were superb especially restaurant and bar staff who made service more personal. Great pool and general location of the hotel is good. I would consider a return visit. "

"Overall the hotel was tired with lots of examples of wear and tear that had not been addressed. We were all inclusive but one day of this experience put us off and we ate out the remainder of our stay. The food was Luke warm and mushy from being over cooked. The beds were very comfortable. Location is a bit out of the way so car hire is advisable. Ok experience but. No desire to return to this hotel."

"The room was tidy and clean. The kitchen could have done with some cleaning products such a sponge or dish soap. Even disposable. The pool was in good condition, however the water was still rather cold, given the time of year"