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Nazuna Kyoto Nijo-jo

4.0 star property
Guesthouse with a bar, a short walk to Nijō Castle

Choose dates to view prices

Photo gallery for Nazuna Kyoto Nijo-jo

Luxury Suite (60sqm) with open-air bath A, Garden View, Non Smoking (Ages 13+ only, No Stairs) | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead
Suite Twin with Private Semi Outdoor Bath C, Non Smoking (Ages 13+ only, Stairs to access guestroom) | 1 bedroom, premium bedding, down comforters, pillowtop beds
Suite Twin with Private Semi Outdoor Bath C, Non Smoking (Ages 13+ only, Stairs to access guestroom) | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead
Luxury Suite (65sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom) | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead
Luxury Kyoto Townhouse with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom) | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is NT$20,127
NT$22,139 total
Jul 16 - Jul 17

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Luxury Kyoto Townhouse with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)

Luxury Kyoto Townhouse with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom) | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Luxury Kyoto Townhouse with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
  • 17.85 Ping (59 square meters)
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Luxury Suite (60sqm) with open-air bath A, Garden View, Non Smoking (Ages 13+ only, No Stairs)

Luxury Suite (60sqm) with open-air bath A, Garden View, Non Smoking (Ages 13+ only, No Stairs) | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Luxury Suite (60sqm) with open-air bath A, Garden View, Non Smoking (Ages 13+ only, No Stairs)

Highlights

Lanai
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
  • 18.15 Ping (60 square meters)
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Suite Twin with Private Semi Outdoor Bath C, Non Smoking (Ages 13+ only, Stairs to access guestroom)

Suite Twin with Private Semi Outdoor Bath C, Non Smoking (Ages 13+ only, Stairs to access guestroom) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite Twin with Private Semi Outdoor Bath C, Non Smoking (Ages 13+ only, Stairs to access guestroom)

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 27 Ping (89 square meters)
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Suite (60sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs to access guestroom)

Luxury Suite (60sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs to access guestroom) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Luxury Suite (60sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs to access guestroom)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
  • 18.15 Ping (60 square meters)
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Suite (65sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)

Luxury Suite (65sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Luxury Suite (65sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
  • 19.67 Ping (65 square meters)
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Japanese-Western mixed - Non-Smoking

  • Sleeps 6

Japanese-Western mixed - Non-Smoking

  • Sleeps 4

Japanese-Western mixed - Non-Smoking

  • Sleeps 4

Japanese-Western mixed - Non-Smoking

  • Sleeps 4

Japanese-Western mixed - Non-Smoking

  • Sleeps 4

View all photos for Gyokuro Japanese-Style Suite With Semi Open-Air Bath

1 bedroom, premium bedding, down comforters, pillowtop beds

Gyokuro Japanese-Style Suite With Semi Open-Air Bath

  • Sleeps 4
  • 2 Double Beds

View all photos for Maccha Japanese-Style Suite With Open-Air Bath

1 bedroom, premium bedding, down comforters, pillowtop beds

Maccha Japanese-Style Suite With Open-Air Bath

  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Hojicha Japanese-Style Suite With Open-Air Bath

1 bedroom, premium bedding, down comforters, pillowtop beds

Hojicha Japanese-Style Suite With Open-Air Bath

  • Sleeps 4
  • 2 Twin Futons and 2 Double Beds

View all photos for Genmaitya　Japanese-Style Suite With Open-Air Bath

1 bedroom, premium bedding, down comforters, pillowtop beds

Genmaitya　Japanese-Style Suite With Open-Air Bath

  • Sleeps 4
  • 2 Double Beds

View all photos for (Bettei)Japanese-Style Townhouse With Open-Air Bath

1 bedroom, premium bedding, down comforters, pillowtop beds

(Bettei)Japanese-Style Townhouse With Open-Air Bath

  • Sleeps 3
  • 2 Double Beds and 1 Twin Futon

Luxury Suite (60sqm) With Open-Air Bath, Non Smoking (Ages 13+ Only, Stairs To Access Guestroom)

  • Sleeps 4
  • 2 Twin Beds

Deluxe Maisonette

  • Sleeps 4
  • 1 Twin Futon and 2 Double Beds

Suite With Garden View

  • Sleeps 4
  • 2 Double Beds and 1 Twin Futon

Deluxe Room With Garden View

  • Sleeps 4
  • 1 Twin Futon and 2 Double Beds

View all photos for Japanese-Western Mixed With Bath, Garden View

Outdoor spa tub

Japanese-Western Mixed With Bath, Garden View

  • Sleeps 4
  • 2 Double Beds

Suite(59 M2)Open-Air Bath

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

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About the neighborhood

Map
580, Kusuriyacho, Aburanokoji Nijo Agaru Nakagyoku, Kyoto, Kyoto, 604-0066

What's nearby

  • Nijō Castle - 7 min walk - 0.6 km
  • Shijo Street - 15 min walk - 1.3 km
  • Kyoto Imperial Palace - 16 min walk - 1.4 km
  • Nishiki Market - 18 min walk - 1.5 km
  • Kyoto University - 5 min drive - 3.5 km

Getting around

  • Nijojo-mae Station - 6 min walk
  • Nijo Station - 17 min walk
  • Kansai Intl. Airport (KIX) - 94 min drive

Restaurants

  • ‪茶乃逢二条城店 - ‬5 min walk
  • ‪コージー - ‬4 min walk
  • ‪日本料理雲海 - ‬4 min walk
  • ‪ゴリラによる人間のためのバナナジュース - ‬2 min walk
  • ‪屋上ビアガーデン - ‬3 min walk

About this property

Nazuna Kyoto Nijo-jo

Upscale guesthouse near Nijō Castle
Close to Kyoto Imperial Palace and Nishiki Market, Nazuna Kyoto Nijo-jo provides a terrace, a garden, and a bar. Stay connected with free in-room WiFi.
Additional perks include:
  • Japanese breakfast (surcharge), concierge services, and a front-desk safe
  • Tour/ticket assistance, luggage storage, and multilingual staff
  • Coffee/tea in the lobby and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as private outdoor hot tubs and 24-hour room service, in addition to perks like premium bedding and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Rainfall showers, deep soaking tubs, and toilets with electronic bidets
  • Private yards, separate sitting areas, and refrigerators

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily Japanese breakfast available 8:00 AM to 9:30 AM for a fee: JPY 4,000 per person
  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1938
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
The bedroom in the 'Luxury Kyoto Townhouse with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)' and 'Luxury Suite (65sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)' room type is accessible by 1 flight of stairs.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 4000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children 12 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kyoto Cha-no-Yado Nazuna Nijo-tei Inn
Cha-no-Yado Nazuna Nijo-tei Inn
Kyoto Cha-no-Yado Nazuna Nijo-tei
Cha-no-Yado Nazuna Nijo-tei
Nazuna Kyoto Nijo-jo Cha no Yado Nazuna Nijo Inn
Nazuna Nijo-jo Cha no Yado Nazuna Nijo Inn
Nazuna Kyoto Nijo-jo Cha no Yado Nazuna Nijo
Nazuna Nijo-jo Cha no Yado Nazuna Nijo
Kyoto Cha no Yado Nazuna Nijo tei
Nazuna Nijojo Cha no Yado Naz
Nazuna Kyoto Nijo jo
Nazuna Kyoto Nijo-jo Kyoto
Nazuna Kyoto Nijo-jo Guesthouse
Nazuna Kyoto Nijo-jo Guesthouse Kyoto
Nazuna Kyoto Nijo jo (Cha no Yado Nazuna Nijo)

Frequently asked questions

Is Nazuna Kyoto Nijo-jo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Nazuna Kyoto Nijo-jo?

As of 2025/7/15, prices found for a 1-night stay for 2 adults at Nazuna Kyoto Nijo-jo on 2025/7/16 start from NT$20,127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Nazuna Kyoto Nijo-jo?

This property doesn't offer parking.

What time is check-in at Nazuna Kyoto Nijo-jo?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Nazuna Kyoto Nijo-jo?

Check-out is at 11 AM.

Where is Nazuna Kyoto Nijo-jo located?

Located in Central Kyoto, this guesthouse is within a 10-minute walk of Mikane Shrine and Nijō Castle. Shijo Street and Kawaramachi Street are also within 1 mi (2 km). Nijojo-mae Station is 6 minutes by foot and Marutamachi Station is 8 minutes.

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Nazuna Kyoto Nijo-jo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 87 out of 104 reviews
Rating 8 - Good. 12 out of 104 reviews
Rating 6 - Okay. 2 out of 104 reviews
Rating 4 - Poor. 1 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

chaitali

Liked: Cleanliness, amenities, property conditions & facilities
GREAT SERVICE !
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we stayed in our entire trip. The staff was helpful and the customer service outstanding. We paid for the dinner and breakfast as well and it was amazing!
Stayed 1 night in Jun 2025

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing experience, spacious and lovely rooms, great service
Stayed 1 night in May 2025

10/10 Excellent

Mumo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I’ve staid in Japan. The staff is very friendly. They’re willing to help you navigate the city, and the rooms are impeccable.
Stayed 2 nights in May 2025

10/10 Excellent

Sampo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will hope to visit again!

Amazing experience, we truly felt welcome at this beautiful ryokan through our stay. Highly recommend the breakfast experience as well!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best room I’ve ever been in, the surrounding area was more residential so not too many dining options but overall was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommend for a traditional Ryokan in Kyoto

We had the most incredible two night stay here. We had a group of four and it was very easy to stay in a shared room. It was luxurious and cozy. The staff at the hotel is the kindest and most lovely people we have met along our stay. Such a special, traditional experience. The breakfast was amazing.
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ryokan meal was excellent, 5 stars! The most authentic dining experience we ve ever had. Meticulously prepared courses served in true Japanese tradition. A MUST DO for both breakfast and lunch!!! The room itself was typical minimalist Japanese and very clean. We had a little trouble going up and down the steep stairs to the bedroom, made harder with no stair rails. Make sure you are fit enough to eat and sleep on the floor also. Something our Western bodies needed to get used to. A great experience overall in a perfect quiet location. Make sure you are fit enough to
Stayed 2 nights in Apr 2025

10/10 Excellent

Junqi

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel we ever stayed!
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem in Kyoto

This place is wonderful. The staff is thoughtful and attentive without being intrusive. Location is great and our room was perfect in every way.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Nazuna. Everything is so well thought out, the staff are all very friendly and detailed, and the food was excellent. We felt so welcomed from the moment we walked through the doors. I'd highly recommend this to anyone who would like to experience a traditional stay with traditional food.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
We booked in here on a short trip to Kyoto where we wanted an authentic local experience but didn’t have time to travel out into the rural regions. This was the perfect place. Our room was incredible and included two baths, a balcony and plenty of space. The staff are exceptionally friendly and fun. The breakfast was a traditional Japanese experience and we loved it. I didn’t know what to expect when I booked this place, but so glad we stayed here and would highly recommend. Thanks to the staff there for a wonderful and memorable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yuqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room and staffs. Breakfast is delicious.

10/10 Excellent

Sulaiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with exceptional staff

Very charming hotel with an authentic Japanese feel. All staff members were extremely helpful, friendly, and provided assistance whenever needed making our stay an unforgettable one. I highly recommend staying at the hotel and would definitely come back again.
Stayed 5 nights in Sep 2022

10/10 Excellent

Ju

Liked: Amenities, property conditions & facilities
Professional, friendly, considerate.Very satisfied.
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff here are incredible. Amazing people and the room was just as amazing. Bed were comfortable, the private bath was such an incredible experience after a week of exploring Japan. I highly recommend this place to anyone. The breakfast and dinner they served was such a great experience and very tasty.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, room comfort

Would highly recommended

Amazing experience of old style japan, nake sure to include the breakfast
Stayed 2 nights in Feb 2023

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the best service I've ever gotten, so many gifts. The staff was extraordinary.
Stayed 1 night in Sep 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Najuna Nijo-jo is exceptional. The staff goes above and beyond expectations. The breakfast is an absolute feast and the presentation is fantastic. I loved our room and the private onsen, plus all of the complimentary beverages from local businesses.

10/10 Excellent

liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was so great. very accommodating and kind. Everything was perfect for our first visit to Kyoto. If you want to get away from the big chain hotels and have a unique, traditional experience, book here! It's also a 5 min walk to Nijo Castle. This place is awesome.
Stayed 1 night in Sep 2022

10/10 Excellent

Xue Bing

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this place if you want to stay at a ryokan. Everyone is so nice and friendly. The rooms were beautiful and we loved the outside bath. We added breakfast and everything was so delicious. I really enjoyed one of the tea they served so I asked them about it and they gave everyone in my party some tea bags to go. Sadly, we only stayed for 1 night but I will definitely stay here again!
Stayed 1 night in Mar 2023

10/10 Excellent

TIANYIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very unique Japanese hotel. It's a high-end ryokan with open-air bath. The service is hands down the best I've ever had. We asked the staff where to go and they gave us a post card in beautiful hand drawing with QR code pasted on it for all the places we should go to check Sakura trees and current events. The breakfast is top-notch Japanese food. I cannot recommend this place enough if you want to experience Japan.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
We were blown away by how warm and welcoming Kanako, Haruka and Misaki were from the moment we stepped into the property to the moment we left in our cab. Their level of thoughtfulness was beyond exceptional and gave you a sense of being in a home away from home - I believe this is what made our stay a very memorable one. Our room was very clean with super comfortable beds (had the best sleep of my trip here), a very well-stocked minibar (including curated sake and teas) as well as amazing facilities (including the Shigaraki bath that overlooked the bird bath in the in-room garden). The property was also in a quiet residential area (recommend taking a cab here or reaching out to the property to seek the best route for getting there via public transport) that was a short walk to Nijo Castle and also within walkable distance to Nishiki Market. Our taste buds were also blesed by the Irori breakfast and Sukiyaki dinner where fresh ingredients were cooked before you. We thoroughly enjoyed our stay here and would highly recommend staying here for at least two nights so you can not only enjoy the property and the food but also the familial warmth from the staff.

2/10 Terrible

Sara Zoey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No “Luxury”- Disappointing Experience We had high hopes for Nazuna Kyoto Nijo-jo but were sadly disappointed. The staff were kind (although we never heard back from the manager after voicing our complaints multiple times through the reception desk and Expedia messages while still at the hotel), but the accommodations fell short, especially at $1,000 per night. On two occasions, the shower had no hot water. After a long day of sightseeing and walking many miles, a hot shower that turns ice cold and never got warm again (even after 5 minutes) was not a nice experience. We had *not* run the bath, so there was no reason tied to our own water usage that should have caused this. Additionally, the shower drain is clogged, causing dirty water to pool over an inch deep every time you use the shower. Standing in scuzzy water up to your ankles is not pleasant. I feel I have to also mention there is a general sense of uncleanliness in the room. For example, mold on the wall under the towel rack - among other dirty walls and uncleanliness around the bathroom sink; we also found the teapot dirty with mildew and old water in the bottom. Finally, the wall heater is extremely loud and shuts off and on continuously; also, you can hear every word of your hotel room neighbor’s conversation, all detracting from the hoped-for peace and quiet of a garden Ryokan. We hope this feedback helps in improving the experience for future guests.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025