Thank you very much for staying at our hotel this time. We will continue to strive to improve our services at affordable prices. We look forward to welcoming you.
6/10 一般般
Yi-Sheng
2023年4月4日
Yi-Sheng
於 2023 年 3 月住了 2 晚
Hotel M's Est Kyoto Station South front desk 於 2023年4月23日回覆
Dear guest,Thank you for your feedback. We appreciate your comments and value your input. We strive to provide the best possible experience for our guests, and we will take your feedback into consideration as we continue to improve our services. If you have any specific suggestions or concerns, please do not hesitate to reach out to our team. We hope to have another opportunity to welcome you back to our hotel in the future and provide you with an even better experience.Hotel M's Est Kyoto Station Southfront desk
10/10 有夠讚
CHIA CHING
團體旅遊
2023年3月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHIA CHING
於 2023 年 3 月住了 2 晚
Front desk 於 2023年3月28日回覆
Dear guestThank you so much for taking the time to leave such a fantastic review of your recent stay with us! We are thrilled to receive a perfect 10/10 rating and are glad to hear that you had an excellent experience during your stay.We strive to provide our guests with exceptional service and a comfortable and enjoyable stay, and we are thrilled to hear that we were able to achieve this for you. We appreciate your kind words and recommendation, and we look forward to welcoming you back in the future for another wonderful stay with us. Thank you again for your positive feedback!
10/10 有夠讚
TingYi
情侶出遊
2023年2月12日
喜歡:整潔度、員工素質和設施服務
很方便 房間也很喜歡
TingYi
於 2023 年 2 月住了 3 晚
Hotel M's EST Kyoto Station South Front Desk 於 2023年3月7日回覆
Thank you for selecting us out of the many possible places here.Thank you again for leaving a comment. All of our staff will continue to make every effort to ensure that our guests have a comfortable and worry-free stay.We look forward to your next visit.
10/10 有夠讚
真實旅客
2023年2月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
very nice in general, however there were hairs on my towels on the first day.
真實旅客
於 2023 年 2 月住了 3 晚
Hotel M's EST Kyoto Station South Front Desk 於 2023年3月7日回覆
Thank you for selecting us out of the many possible places here. We are very happy that you were satisfied with your stay at our hotel. It would be very nice if we could welcome you again in the future.
亲爱的 CHANG 您好
非常感谢您对Hotel M's Est Kyoto Station South的爱戴,也很高兴您喜欢这次的住宿服务。您给予我们宝贵的意见,让我们知道有许多不足的地方,我们会持续检讨及改进整体住宿品质,并期待您下一次莅临京都时,能够选择本旅馆做为您的住宿旅店。
最后再一次感谢您百忙中拨空填写此意见,给予我们如此宝贵的建言,您的意见是我们更进步的动力,Hotel M's Est Kyoto Station South全体工作人员期待您的再次莅临,并期待能再一次的为您服务。
10/10 有夠讚
真實旅客
2019年12月31日
真實旅客
於 2019 年 11 月住了 5 晚
HOTEL M's EST KYOTO STATION SOUTH 於 2020年1月3日回覆
Thank you for your stay at our hotel!
We are glad to hear your nice review!
We are keeping to make efforts for guests.
If you come back Kyoto, please stay at our hotel again!
We are looking forward to see you.
Thank you!
10/10 有夠讚
Meiching
2019年12月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
第二次來,地點好,還有寄放行李,房間乾淨床睡起來很舒服
Meiching
於 2019 年 12 月住了 2 晚
Front Desk Staff 於 2020年1月3日回覆
Dear Meiching,
Thank you very much sharing your experience and photos. It is really important for us to read the guests feedback so that we can improve ourselves.
We hope that you enjoyed your stay here and that it was your second time choosing our hotel! We hope to meet you again in the future as well.
Best regards,
Roso Pou
M's Est Kyoto Station South
8/10 不錯哦
真實旅客
2019年11月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Meeting expectations
The room is as small as what you can expect from most of the budget recommendations in Japan, but the service is satisfactory with quick check in and check out process. Good location with walking distance to central train station and bus station.
The only thing that I would complain is the poor design of the shower and toilet area. The toilet paper provided is too thin as well.
Traveling in the red leaf peak season means that you have to be prepared to pay for a higher price for recommendation. I think this hotel meets my expectations.
真實旅客
於 2019 年 11 月住了 2 晚
Front Desk 於 2019年12月2日回覆
Thank you very much for your feedback.
We really appreciate it that you decided to share your experience with Expedia. We are glad to see that overall you enjoyed your stay here, in spite of finding the room small.
As you mentioned there are many seasons in Kyoto when the prices go up, so we also really appreciate your understanding in that aspect as well.
We hope that when you visit Kyoto again in the future you choose us as again.
Best regards,
Roso Pou
M's Est Kyoto Station South
10/10 有夠讚
真實旅客
2019年11月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel with nice service and facilities. 24-hour counter service provided with fluent English speaker. Near Kyoto train station with a number of restaurants around. Price not too expensive.
真實旅客
於 2019 年 11 月住了 1 晚
Hotel M's Est Kyoto Station South 於 2019年11月24日回覆
Thank you very much for rating wonderful reviews. We are glad to reading your comments and it really warms our hearts! Our front desk is available 24 hours, so we can anytime help all guests. And there are various types of restaurants near our hotel. If you will come to Kyoto again someday, we would like to serving you again!
8/10 不錯哦
真實旅客
2019年10月18日
喜歡:整潔度、員工素質和設施服務
真實旅客
於 2019 年 10 月住了 1 晚
Front Desk 於 2019年10月21日回覆
Thank you very much for your feedback! We are really glad that you had a nice stay here! We hope that you also enjoyed Kyoto's beautiful sights! We are looking forward to meeting you in the future.
Best regards,
Roso
M's Est Kyoto Station South
8/10 不錯哦
Eugene
2019年10月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Eugene
於 2019 年 10 月住了 2 晚
HOTEL M’s EST Kyoto Station South 於 2019年10月14日回覆
Dear. Eugene-sama
Thank you for your stay at HOTEL M’s EST Kyoto Station South! Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.We eagerly anticipate your next visit and look forward to serving you again.
親愛的HsuanYuan您好
非常感謝您對Hotel M's Est Kyoto Station South的愛戴,也很高興您喜歡這次的住宿服務。您給予本館的好評價,我們會持續保持下去,並期待您下一次蒞臨京都時,能夠選擇本旅館做為您的住宿旅店。
最後再一次感謝您百忙中撥空填寫此意見,給予我們如此寶貴的建言,您的意見是我們更進步的動力,Hotel M's Est Kyoto Station South全體工作人員期待您的再次蒞臨,並期待能再一次的為您服務。
8/10 不錯哦
HUI CHUAN
2019年9月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
HUI CHUAN
於 2019 年 9 月住了 1 晚
Reception 於 2019年9月25日回覆
Dear Hui Chuan, thank you very much for your feedback! We are really glad that you liked your stay here and that you enjoyed Kyoto city! We would be very happy to be able to meet you again in the future. Best regards, M's Est Kyoto Station South
10/10 有夠讚
Tommy
2019年9月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Tommy
於 2019 年 8 月住了 2 晚
Front Desk 於 2019年9月8日回覆
Dear Tommy, thank you very much for your feedback. We hope that you enjoyed your stay here and that you had fun while visiting Kyoto City. We are looking forward to welcoming you again. Best regards, Hotel M's Est Kyoto Station South. Roso
10/10 有夠讚
Teng ta
2019年8月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很棒的位置、乾淨的房間、
Teng ta
於 2019 年 8 月住了 2 晚
Hotel M's Est Kyoto Station South 於 2019年8月30日回覆
亲爱的( Teng ta)您好
非常感谢您对Hotel M's Est Kyoto Station South的爱戴,也很高兴您喜欢这次的住宿服务。您给予本馆的好评价,我们会持续保持下去,并期待您下一次莅临京都时,能够选择本旅馆做为您的住宿旅店。
最后再一次感谢您百忙中拨空填写此意见,给予我们如此宝贵的建言,您的意见是我们更进步的动力,Hotel M's Est Kyoto Station South全体工作人员期待您的再次莅临,并期待能再一次的为您服务。
亲爱的 CHIEH -YU 您好
非常感谢您对Hotel M's Est Kyoto Station South的爱戴,也很高兴您喜欢这次的住宿服务。您给予本馆的好评价,我们会持续保持下去,并期待您下一次莅临京都时,能够选择本旅馆做为您的住宿旅店。
最后再一次感谢您百忙中拨空填写此意见,给予我们如此宝贵的建言,您的意见是我们更进步的动力,Hotel M's Est Kyoto Station South全体工作人员期待您的再次莅临,并期待能再一次的为您服务。
10/10 有夠讚
Suk Yin
2019年8月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel
Near train station and restaurants nearby. The room is clean and comfortable. The staff are friendly.
Suk Yin
於 2019 年 8 月住了 3 晚
Hotel M's EST Kyoto Station South 於 2019年8月12日回覆
Dear Mr./Ms. Suk Yin
Thank you for your stay a Hotel M's EST Kyoto Station South. All staffs and I would like to appreciate that choosing our place during your precious time here. Also, thank you for sharing your review with us. Our warm hospitality awaits your return sometimes soon. We look forward to your next visit!
From Hotel M's Est Kyoto Station South
8/10 不錯哦
真實旅客
情侶出遊
2019年7月10日
喜歡:整潔度、員工素質和設施服務
離京都車站近,但是很奇怪的是已經在智游網付清住宿費用(含稅),但check in 時又和我加收每晚每人200元的稅,所以共多花費800元日幣,且沒有每天供應礦泉水(我們住另一家大阪的飯店有每天提供),所以下次可能會選擇別家來住吧!
Near to Kyoto station, clean n tidy in general. Quiet at night given good sleep.
真實旅客
於 2019 年 7 月住了 3 晚
THE GARNET HOTEL -Kyoto Station- 於 2019年7月10日回覆
Thank you for your stay at THE GARNET HOTEL-Kyoto station-.
The staff and I would like to thank you for choosing our place during your precious time here.
Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.
We eagerly anticipate your next visit and look forward to serving you again.
Our warm hospitality awaits your return sometime soon.
We look forward to your next visit!
Thank you!
10/10 有夠讚
真實旅客
2019年7月7日
真實旅客
於 2019 年 6 月住了 3 晚
THE GARNET HOTEL -Kyoto Station- 於 2019年7月10日回覆
Dear Mr./Ms. Thank you for staying at THE GARNET HOTEL-Kyoto station- and giving us such a good comment. Our hotel is located near the Kyoto station so we suppose that you traveled a lot conveniently. We will try to keep our hotel clean and tidy. If you have a chance to come to Kyoto, we are very happy to help you. We look forward to seeing you. Thank you.
Thank you for staying at THE GARNET HOTEL-Kyoto station- and giving us such a good score and comment. Our hotel is located to near Kyoto station so we suppose that you traveled a lot conveniently. If you have a chance to come to Kyoto, we are very happy to help you. We look forward to seeing you. Thank you.
8/10 不錯哦
真實旅客
2019年7月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 6 月住了 1 晚
THE GARNET HOTEL -Kyoto Station- 於 2019年7月10日回覆
Thank you for staying at THE GARNET HOTEL-Kyoto station- and giving us such a good comment. Our hotel is located near the Kyoto station so we suppose that you traveled a lot conveniently. We will try to keep our hotel clean and tidy. If you have a chance to come to Kyoto, we are very happy to help you. We look forward to seeing you. Thank you.
Dear Mr./Ms. TING JUNG,
Thank you for your stay at our hotel!
We are very glad to hear your nice comment.
We will continue our efforts.
So if you come to Kyoto again, please stay at our hotel one more time!
We are looking forwaed to see you again!
Thank you!
8/10 不錯哦
Loretta
家庭旅遊
2019年6月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient as it is near kyoto station; nice decoration and design
Loretta
於 2019 年 5 月住了 3 晚
THE GARNET HOTEL - Kyoto Station- 於 2019年6月4日回覆
Dear Mr./Ms. Loretta,
Thank you for staying at THE GARNET HOTEL-Kyoto station- and giving us such a good comment. The hotel is located to near the Kyoto station so we suppose that you traveled very convenient. We will try to keep our hotel clean and tidy. If you have a chance to come to Kyoto, we are very happy to help you. We look forward to seeing you. Thank you.
Dear Mr./Ms. Wing Sze,
Thank you for staying at THE GARNET HOTEL-Kyoto station-.
We would like to thank you for the wonderful comments. It really warms our hearts!
We eagerly anticipate your next visit and look forward to serving you again.
We look forward to your next visit!
Dear Guest. Thank you for staying at THE GARNET HOTEL-Kyoto station. If you have a chance to come to Kyoto, we are very happy to help you. We look forward to seeing you. Thank you
8/10 不錯哦
Shu ting
2018年12月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
京都車站後站步行7分鐘
新飯店;交通方便距離車站近,房間偏小床偏硬;附加設施齊全
Shu ting
於 2018 年 11 月住了 1 晚
THE GARNET HOTEL -Kyoto Station- 於 2018年12月7日回覆
Dear Shu ting, Thank you for staying at THE GARNET HOTEL-Kyoto station-. Our hotel is located to near the Kyoto station so we suppose that you traveled a lot conveniently. And We are happy to know our room equipment helped your stay comfortably. If you have a chance to come to Kyoto, we are very happy to help you. We look forward to seeing you. Thank you.
Dear CHIN-TIAN, Thank you for staying at THE GARNET HOTEL-Kyoto station- and giving us such a good score and comment. Our hotel is located to near Kyoto station so we suppose that you traveled a lot conveniently. If you have a chance to come to Kyoto, we are very happy to help you. We look forward to seeing you. Thank you.
8/10 不錯哦
真實旅客
2018年11月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間稍小但地點方便,飯店備品也不錯!
真實旅客
於 2018 年 11 月住了 2 晚
THE GARNET HOTEL 於 2018年11月25日回覆
Dear Geust,Thank you for staying at THE GARNET HOTEL-Kyoto station- and giving us such a good score and comment. Our hotel is located to near Kyoto station so we suppose that you traveled a lot conveniently. If you have a chance to come to Kyoto, we are very happy to help you. We look forward to seeing you. Thank you.
8/10 不錯哦
真實旅客
2018年11月10日
真實旅客
於 2018 年 11 月住了 4 晚
THE GARNET HOTEL 於 2018年11月25日回覆
Dear Anopnymous, Thank you for staying at THE GARNET HOTEL-Kyoto station. If you have a chance to come to Kyoto, we are very happy to help you. We look forward to seeing you. Thank you.
10/10 有夠讚
真實旅客
2018年11月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location, just 5 mins walk from Kyoto Station. Receptionist is very nice and helpful.
真實旅客
於 2018 年 11 月住了 3 晚
THE GARNET HOTEL 於 2018年11月25日回覆
Dear Anonymous, Thank you for staying at THE GARNET HOTEL-Kyoto station- and giving us such a good score and comment. Our hotel is located to near Kyoto station so we suppose that you traveled a lot conveniently. If you have a chance to come to Kyoto, we are very happy to help you. We look forward to seeing you. Thank you.
10/10 有夠讚
書書
2018年11月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
棒棒
書書
於 2018 年 9 月住了 1 晚
THE GARNET HOTEL -Kyoto Station- 於 2018年11月25日回覆
Dear 書書, Thank you for staying at THE GARNET HOTEL-Kyoto station-. If you have a chance to come to Kyoto, we are very happy to help you. We look forward to seeing you. Thank you.
Thank you for staying at THE GARNET HOTEL-Kyoto station- and giving us such a good comment. We will try to keep our hotel clean and tidy. If you have a chance to come to Kyoto, we are very happy to help you. We look forward to seeing you. Thank you.
感谢您入住THE GARNET HOTEL - 京都站 - 。
我们非常感谢这些好评。
当您来京都时,请使用我们的酒店。
所有的工作人员都在等你!
10/10 有夠讚
teru
家庭旅遊
2024年4月27日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice place a few minutes walk from the main Kyoto train station. The room was larger than in most Japanese hotels that I’ve seen —the bathroom was huge by Japanese standards. Otherwise not much to say, safe, efficient spotless as is the Japanese norm. Highly recommend.