Dear Chong, Greetings from Silka Cheras Kuala Lumpur. Thank you for rating us and sharing your feedback. We sincerely apologise for the unsatisfactory experience in some areas during your stay, and rest assured we will work on improvements for a better guest experience in future. We hope you will give us a chance to welcome you again. Regards, The Management

Dear Sophia, Greetings from Silka Cheras Kuala Lumpur. Thank you for sharing your feedback regarding your stay with us. We appreciate your support and hope to welcome you again in the near future. Regards, The Management

Dear WAI HAN, Greetings from Silka Cheras, Kuala Lumpur. Thank you for your feedback regarding your stay with us. Hope to welcome you again soon. Regards, The Management

Dear Valued Guest, Greetings from Silka Cheras, Kuala Lumpur. Thank you so much for sharing with us your feedback regarding your stay. We're happy to know that you had a good stay and we'll be delighted to welcome you again in the near future. Regards, The Management

Dear Wei, Warm greetings from Silka Cheras Kuala Lumpur. Thank you for rating our hotel. We hope you enjoyed your stay with us and look forward to welcoming you again soon.

Dear Valued Guest, Thank you for rating our hotel and sharing your feedback. We have taken note of how we can further improve to better serve our guests moving forward, and will work on delivering a better guest experience in future. We do hope you will give us a chance to welcome you again.

Dear Sugar, Warm greetings from Silka Cheras Kuala Lumpur. Thank you for rating us and sharing your feedback. We sincerely apologise for the unsatisfactory experience in some areas during your stay, and rest assured we will work on improvements for a better guest experience in future. We hope you will give us a chance to welcome you again.

Dear Miao Duo, Warm greetings from Silka Cheras Kuala Lumpur. Thank you for rating our hotel and sharing your feedback. We hope you enjoyed your stay with us and look forward to welcoming you again. Sincerely, David Wong - General Manager, Silka Hotels Malaysia

感谢您的评论。我们深感歉意未能给您带来满意的住宿体验。您的宽容和理解是对我们工作的 鼓舞和支持。我们致力于为您提供亲切周到的入住体验，真诚期待您再次光临我们的酒店。

Dear Ken, Warm greetings from Silka Cheras Kuala Lumpur. Thank you for rating our hotel and sharing your feedback. Depending on the category of room booked, some amenities such as dental kits (toothbrush and toothpaste) are only made available upon request. We sincerely apologise for the inconvenience, and hope you will give us a chance to serve you again. Sincerely, David Wong - General Manager, Silka Hotels Malaysia

Dear Yu Hsuan, Warm greetings from Silka Cheras Kuala Lumpur. Thank you for taking the time to rate our hotel. We hope you enjoyed you stay with us and look forward to welcoming you again. Sincerely, David Wong Hotel Manager, Silka Cheras Kuala Lumpur

Dear Mohd Nazarudin, Warmest greetings from Silka Cheras Kuala Lumpur. Thank you for the great rating. We certainly look forward to your next visit. Best regards, The Management

Dear Steve cheah, Warmest greetings from Silka Cheras Kuala Lumpur. Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. Best regards, The Management

Dear Guest, Warmest greetings from Silka Cheras Kuala Lumpur. We very much appreciate your reviews regarding your recent stay with us. We're happy to know that you enjoyed a comfortable stay with us and this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Thank you so much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, The Management

Dear Prakash, Warmest greetings from Silka Cheras Kuala Lumpur. 店。 Thank you for your positive review. We appreciate very much your wonderful feedback. We are pleased to hear that you had an enjoyable stay with us. We have also noted your feedback on the other issues and will address them to ensure a better guest experience in the future. Thank you for your patronage and we certainly look forward to welcoming you back again soon. Best regards, The Management

Dear Guest, Greetings from Silka Cheras Kuala Lumpur. Thank you for your feedback regarding your stay with us. We've relayed the issues mentioned to the F&B and Kitchen team for their immediate attention as well as urgent assessment. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Regards, The Management

Dear Guest, Warmest greetings from Silka Cheras Kuala Lumpur. We very much appreciate your reviews regarding your recent stay with us. We're happy to know that you enjoyed a comfortable stay with us and this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Thank you so much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, The Management

Dear Val, Greetings from Silka Cheras Kuala Lumpur. Thank you for sharing this review with us. It is an anguish to know that our associates could not deliver the standard service as requested by your goodself during your last stay with us. This review has been communicated to the concerned team members stationed at the Reception counter as mentioned. We will ensure that this issue will not recurrence in the near future. Do accept our apologies on the stay experience and we look forward to your next stay for us to be in better service to you. Regards, The Management

Dear LIM, Greetings from Silka Cheras Kuala Lumpur. Thank you for your feedback regarding your stay with us. We appreciate your support and hope to welcome you again in the near future. Regards, The Management

Dear Guest, Greetings from Silka Cheras Kuala Lumpur. Thank you for rating us and sharing your feedback. We sincerely apologise for the unsatisfactory experience in some areas during your stay, and rest assured we will work on improvements for a better guest experience in future. We hope you will give us a chance to welcome you again. Regards, The Management

Dear Crystall_moon, Warmest greetings from Silka Cheras Kuala Lumpur. We very much appreciate your reviews regarding your recent stay with us. We're happy to know that you enjoyed a comfortable stay with us and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, The Management

Dear Md Asri, Greetings from Silka Cheras Kuala Lumpur. Thank you for your feedback regarding your stay with us. We truly appreciate your feedback and hope to welcome you again in the near future. Regards, The Management

Dear Guest, Warmest greetings from Silka Cheras Kuala Lumpur. Thank you for your feedback regarding your stay with us. We truly appreciate your support and hope to welcome you again in the near future. Regards, The Management

Dear Guest, Warmest greetings from Silka Cheras Kuala Lumpur. Thank you for your feedback regarding your stay with us. We truly appreciate your support and hope to welcome you again in the near future. Regards, The Management

Dear Guest, Warmest greetings from Silka Cheras Kuala Lumpur. Thank you for your comments and reviews. Indeed, our location is part of our main attraction here, as well as our services and associates. We truly appreciate your support and we hope to welcome you again soon. Best regards, The Management

Dear Muhammad, Greetings from Silka Cheras Kuala Lumpur. Thank you for your feedback regarding your stay with us. We appreciate your support and hope to welcome you again in the near future. Regards, The Management