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Hotel Victoria by VAYA

3.0 star property
Hotel in Kaprun with a full-service spa and a sauna

Choose dates to view prices

Hotel Victoria by VAYA offers modern comfort and a peaceful atmosphere. Guests relax in the sauna or steam room, book massages, and enjoy drinks at the bar. The property features an indoor pool, restaurant, and free WiFi to keep everyone connected.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • All inclusive
  • Parking available
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, free WiFi

Superior Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Laptop workspace
Wardrobe or closet
Daily housekeeping
In-room safe
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room I

Superior Room I | In-room safe, desk, laptop workspace, free WiFi

Superior Room I

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Laptop workspace
Wardrobe or closet
Daily housekeeping
In-room safe
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, free WiFi

Family Room

Highlights

Heating
Flat-screen TV
2 bedrooms
Hair dryer
Private bathroom
Laptop workspace
Wardrobe or closet
Daily housekeeping
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Room Superior

Family Room Superior | In-room safe, desk, laptop workspace, free WiFi

Family Room Superior

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Laptop workspace
Wardrobe or closet
Daily housekeeping
In-room safe
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite II

Junior Suite II | In-room safe, desk, laptop workspace, free WiFi

Junior Suite II

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Laptop workspace
Wardrobe or closet
Daily housekeeping
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
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About the neighborhood

Map
Krapfstraße 6, Kaprun, 5710

What's nearby

  • Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort - 1 min walk - 0.0 km
  • Tauern Power Station - 6 min walk - 0.6 km
  • Kitzsteinhorn Alpine Center - 8 min walk - 0.7 km
  • Sigmund-Thun Gorge - 10 min walk - 0.8 km
  • Maiskogel Cable Car - 11 min walk - 1.0 km

Getting around

  • Zell am See Station - 14 min drive

Restaurants

  • ‪Maisi Alm - ‬20 min walk
  • ‪24 Kitchen Bar - ‬13 min walk
  • ‪Pizzeria Venezia - ‬9 min walk
  • ‪Chilla’s Bar & Kitchen - ‬19 min walk
  • ‪Weitblick Lounge - ‬15 min walk

About this property

Hotel Victoria by VAYA

Property highlights
Consider a stay at Hotel Victoria by VAYA and take advantage of a bar, a full-service spa, and a steam room. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy perks such as:
  • An indoor pool
  • Self parking (surcharge) and smoke-free premises
Room features
All 91 rooms include comforts such as laptop-friendly workspaces, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • Wardrobes/closets, highchairs, and heating

All inclusive details

All-inclusive room rates at Hotel Victoria by VAYA are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 16 per day)
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • High chair
  • Indoor pool

Guest services

  • Housekeeping (daily)

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night, plus a deposit of EUR 100 per stay
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 16 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Victoria by VAYA have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Hotel Victoria by VAYA pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of EUR 100 per stay and a fee of EUR 30 per pet, per night.

How much is parking?

Self parking is available for EUR 16 per day.

What time is check-in at Hotel Victoria by VAYA?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Victoria by VAYA?

Check-out is at 10:00 AM.

Are there all-inclusive benefits at Hotel Victoria by VAYA?

Some rate plans available at this property are all-inclusive.

Where is Hotel Victoria by VAYA located?

Situated in Kaprun, this spa hotel is within a 10-minute walk of Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort and Tauern Power Station. Sigmund-Thun Gorge and Maiskogelbahn are also within 15 minutes.

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Hotel Victoria by VAYA Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 20 reviews
Rating 8 - Good. 11 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Zoran

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10

The room was ok. Good size. No fridge in the room The reception girl wasn't friendly at all. Good breakfast
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Good rooms Lovely staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt hotell. Mycket att göra och se i området Lätt att ta sig dit med bil samt bra parkering
Stayed 1 night in Aug 2025

8/10 Good

Elfriede

Liked: Cleanliness, amenities, property conditions & facilities
Wir waren sehr zufrieden mit dem Hotel. Das Preis-Leistungsverhältnis für uns war super. Das Personal war immer freundlich und man hat jederzeit bei Fragen eine Antwort erhalten. Das Essen war sehr gut und es war auch jederzeit genügend da. Unser Zimmer war sehr gross nur die Möbel waren schon etwas älter und zeigten deshalb Altersabnutzungen. Die Außenanlage und das äußere des Hauses sind leider vernachlässigt und hier muss was gemacht werden. Durch die Gästekarte konnte man kostenlos mit allen Bussen im Umkreis fahren, das haben wir täglich genutzt für unsere Unternehmungen.
Stayed 7 nights in Jun 2025

6/10 Okay

Heike

Liked: Staff & service
Disliked: Property conditions & facilities
Essen sowie Personal bestens. Geschirr nicht ordentlich sauber sowie Zimmer alt
Stayed 7 nights in Jun 2025

2/10 Terrible

Peggy Ann

Liked: Cleanliness
Disliked: Amenities
Ich frage mich wie dieses Hotel 4 Sterne bekommen hat, keine Schirme auf der Terrasse, dass Essen war nicht besonders lecker für jemanden der keinen Anspruch hat reicht es wohl. Die Lage hat nichts mit den Bildern im Internet zu tun. Wir würden dieses Hotel nie wieder buchen.
Stayed 2 nights in Jun 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren an sich sehr zufrieden. Besonders das Personal ist hervorzuheben. Es gab aber ein paar Punkte die verbesserungswürdig bzw. ungewöhnlich sind. Es wird eine Pakrgebühr erhaben, das kenne ich für ganz normale Parkplätze vor dem Haus nicht. Bei einer Garage mag das angemessen sein. Wenn ich all in gebucht habe sollte ein Luchpaket enthalten sein, weil das Mittagessen ja auch kostenlos ist. Hier mussten 7,50 Euro gezahlt werden. Flaschen zum Getränke abfüllen wären praktisch. Eigene Flaschen sollten aus Hygienischen gründen nicht benutzt werden, das wird von einigen Gästen aber trotzdem gemacht. Fitnesstudio oder Tischtennisplatte wären noch schön.
Stayed 7 nights in Oct 2024

6/10 Okay

Selina

Alles in allem für den Preis ganz okay. Zimmer war groß und teilweise modern/neu, teilweise alt und abgewohnt, Schwimmbad neu und schön, Wellness klein und dunkel und kein Ruheraum. Essen und alles drumherum (Speisesaal, freie Platzwahl, komplette Selbstbedienung bei Getränken und Essen) erinnert ein bisschen an Jugendherberge.
Stayed 2 nights in Oct 2024

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Die Lampen haben das Zimmer nicht richtig ausgeleuchtet, es war etwas duster, gerade jetzt wenn es früher dunkel wird. Den Saunabereich fand ich ebenfalls zu dunkel, Liegeflächen war nur am Innenpool vorhanden. Das Essen war super, ausreichend für alle Gäste vorhanden, große Auswahl, AL top.
Stayed 2 nights in Oct 2024

8/10 Good

Antti

Liked: Staff & service
Hieman jo elämää nähnyt, mutta silti siisti hotelli. Kohteessa sai Gäste Card kortin, jolla pääsi esim kulkemaan julkisilla ja sai useaan kohteeseen alennusta.
Stayed 3 nights in Jul 2024

8/10 Good

Aida

Stayed 1 night in Aug 2025

6/10 Okay

Clemens

Stayed 2 nights in Apr 2025

8/10 Good

Brian

Liked: Room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Marcel

Stayed 3 nights in Oct 2024

8/10 Good

Per

Liked: Staff & service
Stayed 6 nights in Sep 2024

8/10 Good

André

Stayed 2 nights in Jul 2024

10/10 Excellent

Pål

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024