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Experience a tranquil retreat at West Lake 254D Hotel & Residence, where lush gardens and modern amenities meet. Relax on the sun-kissed terrace or get active in the gym and outdoor pool while your little ones enjoy the playground. With helpful staff reviews speak highly of, free WiFi, bike rentals, dry cleaning/laundry services are just some of what you can look forward to.
Reviews
8.6 out of 10
Excellent
Popular amenities
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom
Highlights
Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Washer/dryer
View all photos for Premier Studio

Premier Studio
Highlights
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Washer/dryer
View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms
Highlights
Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Washer/dryer
View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms
Highlights
Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Washer/dryer
View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms
Highlights
Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Washer/dryer
View all photos for Executive Studio

Executive Studio
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Separate bedroom
View all photos for Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms
Highlights
Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Washer/dryer
View all photos for Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms
Highlights
Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Washer/dryer
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About the neighborhood
Located in Tay Ho, a neighborhood in Hanoi, Wil'que Westlake Hotel & Residences is near the airport and on a lake. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Traveling with kids? Consider Hanoi Botanical Garden and Thu Le Park.

No 254d Thuy Khue Road, Hanoi, 10000
What's nearby
- West Lake - 2 min walk - 0.2 km
- Lotte Center Hanoi - 20 min walk - 1.7 km
- Ho Chi Minh Mausoleum - 3 min drive - 2.6 km
- Hanoi Old Town Night Market - 5 min drive - 4.8 km
- Hoan Kiem Lake - 6 min drive - 5.2 km
Getting around
Restaurants
- Bia Cường Hói 01 Trích Sài - 5 min walk
- Machi Ramen - 4 min walk
- Yakiniku (Thit nuong khong khoi) - 6 min walk
- Lẩu Mắm Bà Sáu 41 Văn Cao - 6 min walk
- Doner Spot - 4 min walk
About this property
Wil'que Westlake Hotel & Residences
Family-friendly aparthotel with area shuttle service and a fitness center
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include self parking, a children's pool, and concierge services. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a refrigerator, a stovetop, and a microwave. Conveniences include a washer/dryer and a sitting area, and guests will appreciate thoughtful touches like bathrobes and slippers.
Wil'que Westlake Hotel & Residences offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets.
This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Property amenities
Policies
Important information
Optional extras
- Airport shuttle fee: VND 982000 per vehicle (one way)
- Self parking fee: VND 70000 per night
- Rollaway bed fee: VND 500000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Somerset Aparthotel Hanoi West Lake
Somerset Hanoi West Lake
Somerset West Lake Hanoi
Somerset West Lake Hotel Hanoi
Somerset West Lake Hanoi Aparthotel
Somerset West Hanoi
Somerset West Lake Hanoi
Wil'que Westlake & Residences
West Lake 254D Hotel Residence
Wil'que Westlake Hotel & Residences Hanoi
Wil'que Westlake Hotel & Residences Aparthotel
Wil'que Westlake Hotel & Residences Aparthotel Hanoi
Frequently asked questions
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Wil'que Westlake Hotel & Residences Reviews
Reviews
8.6
Excellent
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2025/7/18
Liked: Cleanliness, amenities, communication
Stayed 6 nights in Jul 2025
10/10 Excellent
Indra
2025/2/20
Liked: Cleanliness, room comfort, communication
Friendly staff
Indra
Stayed 1 night in Feb 2025
10/10 Excellent
Alan Gordon
2024/6/1
Liked: Cleanliness, amenities, property conditions & facilities, communication
Alan Gordon
Stayed 6 nights in May 2024
4/10 Poor
Verified traveler
2024/7/29
Disliked: Communication
Allocated the wrong rooms
Verified traveler
Stayed 2 nights in Jul 2024
6/10 Okay
Shigeki
2025/8/22
Shigeki
Stayed 1 night in Aug 2025
10/10 Excellent
noriko
2025/4/23
Liked: Cleanliness, amenities, communication
noriko
Stayed 3 nights in Apr 2025
10/10 Excellent
Yeong-Joo
2024/9/17
Liked: Cleanliness, amenities, property conditions & facilities, communication
Yeong-Joo
Stayed 2 nights in Sep 2024
8/10 Good
Tse Kin
2024/8/21
Liked: Cleanliness, room comfort, communication
Tse Kin
Stayed 3 nights in Aug 2024
10/10 Excellent
nobuaki
2024/5/3
nobuaki
Stayed 5 nights in Apr 2024
10/10 Excellent
eunhai
2024/4/10
Liked: Cleanliness, amenities, property conditions & facilities, communication
eunhai
Stayed 1 night in Apr 2024
10/10 Excellent
Ponekham
2024/4/5
Liked: Cleanliness, property conditions & facilities, communication
Ponekham
Stayed 4 nights in Mar 2024
10/10 Excellent
Yoichi
2024/3/28
Liked: Cleanliness, property conditions & facilities, communication
Yoichi
Stayed 2 nights in Mar 2024
6/10 Okay
Yasushi
2024/3/14
Disliked: Amenities, property conditions & facilities, communication
Yasushi
Stayed 1 night in Feb 2024
10/10 Excellent
Robert
2023/4/12
Liked: Cleanliness, property conditions & facilities, communication
Robert
Stayed 7 nights in Apr 2023
10/10 Excellent
Robert
2023/3/25
Liked: Cleanliness, amenities, property conditions & facilities, communication
Robert
Stayed 27 nights in Feb 2023
10/10 Excellent
Robert
2023/2/21
Robert
Stayed 19 nights in Jan 2023
10/10 Excellent
Wai Lun
2023/2/11
Liked: Cleanliness, room comfort, communication
Wai Lun
Stayed 3 nights in Feb 2023
8/10 Good
Patricia Nora
2022/12/20
Liked: Room comfort, communication
Patricia Nora
Stayed 2 nights in Dec 2022
6/10 Okay
Hue
2022/4/23
Hue
Stayed 1 night in Apr 2022
10/10 Excellent
Robert
2022/1/29
Liked: Cleanliness, amenities, property conditions & facilities, communication
Robert
Stayed 3 nights in Jan 2022
8/10 Good
Verified traveler
2021/11/1
Liked: Cleanliness, room comfort, communication
Verified traveler
Stayed 16 nights in Oct 2021
10/10 Excellent
Verified traveler
2021/3/26
Liked: Cleanliness, amenities, property conditions & facilities, communication
Verified traveler
Stayed 1 night in Mar 2021
8/10 Good
Hue
2020/11/22
Liked: Cleanliness, room comfort, communication
Hue
Stayed 1 night in Nov 2020
10/10 Excellent
kim
2020/8/1
Liked: Cleanliness, room comfort
kim
Stayed 2 nights in Jul 2020
10/10 Excellent
Verified traveler
2020/4/2
Liked: Cleanliness, amenities
Verified traveler
Stayed 6 nights in Mar 2020