Kanaya Resort Hakone

Property class: 4

Choose dates to view prices

Located close to Pola Museum of Art and Ōwakudani, Kanaya Resort Hakone provides a garden, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
The current price is NT$37,823
NT$41,606 total
Nov 4 - Nov 5

Room options

View all photos for Corner Superior Room

A hotel room with two large beds, a small table, and a chair. There is a view of trees through a large window.

Corner Superior Room

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

A modern hotel room with two beds, a sofa, a TV, and a fireplace.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Grand Terrace Suite

A spacious living area with a large window, a sofa, a coffee table, and a dining area with chairs and a table.

Grand Terrace Suite

  • 1066 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for JOHN KANAYA Suite

A modern living room with a large window, a sofa, a dining area, and a kitchen.

JOHN KANAYA Suite

  • 1216 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Panorama Superior Room

A modern hotel room with two beds, a small kitchenette, and a balcony with a view of mountains.

Panorama Superior Room

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Terrace Deluxe Room

A modern hotel room with a large bed, a dining table, and a chair. There is a window with a view of trees.

Terrace Deluxe Room

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Terrace Standard Room

A hotel room with a bed, a desk, a chair, and a small table.

Terrace Standard Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Wa Superior Room

A hotel room with two beds, a seating area with chairs, and a large window offering a view.

Wa Superior Room

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Wa Suite

A modern dining area with a large table, chairs, and a view of a garden through glass doors.

Wa Suite

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
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About the neighborhood

Located in Sengokuhara, a neighborhood in Hakone, Kanaya Resort Hakone is in the mountains. Pola Museum of Art and Hakone Open Air Museum are cultural highlights, and some of the area's activities can be experienced at Hakone Gora Park and Hakone Hot Springs. Ōwakudani and Lake Ashi are two other places to visit that come recommended. Visit our Hakone travel guide
Map
1251-16 Sengokuhara, Hakone, Kanagawa, 250-0631

What's nearby

  • A circular pool with a view of a lake and mountains in the background.
    Sengokuhara Onsen
    1 min walk - 0.0 km
  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • A mountainous landscape with a building at the base, steam vents, and a white car.
    Ōwakudani
    2 min walk - 0.2 km
  • An art gallery with purple and blue walls, displaying various framed paintings.
    Pola Museum of Art
    2 min drive - 1.4 km
  • Hakone Geo Museum
    8 min walk - 0.7 km

Getting around

  • Kowakidani Station
    5 min drive
  • Hakone Gora Station
    6 min drive
  • Haneda Airport (HND)
    106 min drive

Restaurants

  • 大涌谷 駅食堂
    4 min drive
  • 箱根餃子センター
    6 min drive
  • 鮨・天麩羅 風月
    6 min drive
  • 極楽茶屋
    4 min drive
  • リビングルーム (Living Room)
    4 min drive

About this property

Kanaya Resort Hakone

  • Upscale hotel near Ōwakudani
  • Located close to Pola Museum of Art and Hakone Gora Park, Kanaya Resort Hakone provides a garden, a bar, and a restaurant. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self parking
    • Japanese breakfast (surcharge), free train station pick-up, and a 24-hour front desk
    • Smoke-free premises
  • Room features
  • All guestrooms at Kanaya Resort Hakone include perks such as air conditioning, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with spring water tubs and toilets with electronic bidets
    • Flat-screen TVs with satellite channels
    • Wardrobes/closets, balconies, and refrigerators

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  • Parking included
  • Free WiFi
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9.6 out of 10, Exceptional, 1,977 reviews
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NT$24,282 total
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Frequently asked questions

Is Kanaya Resort Hakone pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Kanaya Resort Hakone?

As of 2026/10/24, prices found for a 1-night stay for 2 adults at Kanaya Resort Hakone on 2026/11/4 start from NT$37,823, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Kanaya Resort Hakone?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Kanaya Resort Hakone?

Check-out is at 11 AM.

Where is Kanaya Resort Hakone located?

Located in Sengokuhara, this hotel is within a 15-minute walk of Ōwakudani and Pola Museum of Art. Hakone Gora Park and Hakone Open Air Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kanaya Resort Hakone Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 24 reviews
Rating 8 - Good. 2 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めて利用しましたが、全体的に清掃が行き届いており、部屋付きのお風呂も素晴らしかったです。 何より夕食・夜食・朝食すべて素晴らしかったです。 サービス面でも細かい配慮をしていただいてありがたかったです。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

全てが素晴らしい.チェックインのお迎えから.夕食.お風呂.朝食．お見送り迄兎に角素晴らしい。客質も最高でした。
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

パン

夕食に出されたバケットとワインは美味しかった。朝食のデザートは、ヨーグルトを器に入れただけでした。預けていた車は、樹木の脂のようなものが結構付いていた。どこに置かれていたのやら。
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
掛け流しのお風呂が素晴らしいです。 冷蔵庫のフリーも嬉しいサービスでした。 お食事は本当に美味しく星付きのレストランでいただくようでした
Stayed 2 nights in May 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
温泉がとても良く、お肌がツルツルになりました。お食事もとても手の込んだお料理で、ゆっくり過ごすことができました。
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever, excellent service, and the food espectacular.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property is super clean and well keeped. Everyone is extremely friendly and the food is really good. I was surprised with all the staff attitude from beginning when I arrived (from the driver to the house staffs) I would love to see a varity of dinning menu in the future. There indooor private onsen is really nice and clean, however, there is no public onsen that people can experience like tradition bath house but its understandable and not a big deal. Overall, this was pleasent experienment and I would recommend everyone give it a try. The price is reseanable included breakfast, dinner, mini bars and cars to drop you off around gora station area. I gave it 8.5 +
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
従業員の方々はとても細かい気配りをしていただいて、気持ち良く過ごすことが出来ました。 フルコースのフランス料理なので2泊はちょっと胃にきつかったです。
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Not sure what is appealing here

Looking at their official website before we booked our stay, we thought this hotel is a place where you can enjoy the highest quality of French cuisine combined with nice onsen experience. The latter part was true - beds are clean and very comfortable, room is very clean and tide, the bath within the room is simply awesome. But the remained half of our expectation turned out false after we had the French dinner. Apparently all the dishes looked great, but everything was simply too salty, thick-tasted, and sometimes too fatty. We, two adults, paid USD900 ish in total for everything including the dinner, and we would give USD400 more or less for other stuffs apart from the dinner, then we couldn't justify the remainder of USD500 for the dinner for two adults... You can have way better dinner experience for two adults at many restaurants in Tokyo only with USD150. Even in this Hakone area, USD300 would afford you way better French dinner courses for two. We liked the hotel staff and their services but this place is simply overpriced given the disappointing food quality.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
山の中の落ち着いた素敵なホテルです。 部屋に露天風呂が付いておりゆったりくつろげました。アメニティも揃っていますが、女性用の化粧水一式は部屋には無くロビーにお願いすると届けて下さいます。私は自宅から持参しましたので貰いませんでした。お茶やコーヒーも種類豊富。特にお茶は時間毎に違うフレーバーの物を用意して下さっている拘りが。 ディナーはお箸で食べられるフレンチ。一品一品工夫が凝らしてあり目でも楽しめ、量もちょうど良かったです。 夜鳴きそばやミネストローネが食後お部屋で食べられるサービスも有りました。お願いした主人が、急須に入った蕎麦つゆをお茶だと勘違いしたのはご愛嬌。 ホテルの方々は皆さんにこやかでとても親切で、気持ちよく過ごす事ができ良かったです。 又伺う事が出来たらいいな、と思います。
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事、インテリア、ベッド、すべてにおいて最高でした！！スタッフの距離感も、程よく。でも、プロでした！
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

行き届いた宿

スタンダードのお部屋だったのですが、行き届いており、とてもゆっくりのんびりできました。大浴場は無いのですが、個室のお風呂がサイコーで４度も入ってしまいました。食事は和食の味を加えたフレンチです。海外出張から帰国した直後で和食を求めてそうと知らず予約したのですが、軽く、量も丁度良く、素晴らしい晩餐でした。また朝食は和食もありましたので、和食をと思っていた私にとってとても嬉しい朝食となりました。私たちの再訪したい宿の一つです。
Stayed 1 night in Feb 2018
Verified review

10/10 Excellent

Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Liked: Room comfort
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort