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Gora Kadan

4.5 star property
Luxury ryokan with a full-service spa and free breakfast

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Gora Kadan offers a serene Japanese experience with 24-hour public baths and a traditional garden. Guests enjoy a full breakfast, dinner at the on-site restaurant, and attentive staff. In-room WiFi keeps everyone connected between soaks in the healing waters.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service
  • Pool

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Standard Japanese Style Room A

Premium bedding, down comforters, minibar, in-room safe

Standard Japanese Style Room A

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 581 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Japanese Style Room B

Premium bedding, down comforters, minibar, in-room safe

Standard Japanese Style Room B

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Standard Japanese Style Room C

Standard Japanese Style Room C | Premium bedding, down comforters, minibar, in-room safe

Standard Japanese Style Room C

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 474 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Japanese Style Room D

Standard Japanese Style Room D | Premium bedding, down comforters, minibar, in-room safe

Standard Japanese Style Room D

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 678 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room with Open-air Bath, SUZUKAKE

Japanese Style Room with Open-air Bath, SUZUKAKE | Deep soaking bathtub

Japanese Style Room with Open-air Bath, SUZUKAKE

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 398 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room with Open-air Big Stone Bath

Japanese Style Room with Open-air Big Stone Bath | Premium bedding, down comforters, minibar, in-room safe

Japanese Style Room with Open-air Big Stone Bath

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
  • 495 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room with Open-air Bath, TSUBAKI

Japanese Style Room with Open-air Bath, TSUBAKI | Deep soaking bathtub

Japanese Style Room with Open-air Bath, TSUBAKI

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
  • 506 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room with Open-air Bath, MATSU

Japanese Style Room with Open-air Bath, MATSU | Premium bedding, down comforters, minibar, in-room safe

Japanese Style Room with Open-air Bath, MATSU

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
  • 527 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Suite with Cypress Bath, AJISAI or RINDO

Japanese Style Suite with Cypress Bath, AJISAI or RINDO | Balcony view

Japanese Style Suite with Cypress Bath, AJISAI or RINDO

Highlights

Balcony
Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Suite with Cypress Bath, YUGAO

Japanese Style Suite with Cypress Bath, YUGAO | Premium bedding, down comforters, minibar, in-room safe

Japanese Style Suite with Cypress Bath, YUGAO

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
  • 646 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Suite with Cypress Bath, YURI

Japanese Style Suite with Cypress Bath, YURI | Premium bedding, down comforters, minibar, in-room safe

Japanese Style Suite with Cypress Bath, YURI

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Suite with Cypress Bath, YAMABUKI or SUZURAN

Japanese Style Suite with Cypress Bath, YAMABUKI or SUZURAN | Premium bedding, down comforters, minibar, in-room safe

Japanese Style Suite with Cypress Bath, YAMABUKI or SUZURAN

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
  • 646 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Suite with Balcony

Japanese Style Suite with Balcony | Premium bedding, down comforters, minibar, in-room safe

Japanese Style Suite with Balcony

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 753 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Suite with Spa Bath and Sauna

Premium bedding, down comforters, minibar, in-room safe

Japanese Style Suite with Spa Bath and Sauna

Highlights

Yard
Individually furnished
Individually decorated
Sauna
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 753 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Suite with Open-air Bath, FUJI or UME

Japanese Style Suite with Open-air Bath, FUJI or UME | View from room

Japanese Style Suite with Open-air Bath, FUJI or UME

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
  • 398 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Suite with Open-air Bath, AOI

Premium bedding, down comforters, minibar, in-room safe

Japanese Style Suite with Open-air Bath, AOI

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
  • 1679 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style House, Annex, SENSHIN

Japanese Style House, Annex, SENSHIN | Premium bedding, down comforters, minibar, in-room safe

Japanese Style House, Annex, SENSHIN

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room, Annex, MEIGETSU

Japanese Style Room, Annex, MEIGETSU | Premium bedding, down comforters, minibar, in-room safe

Japanese Style Room, Annex, MEIGETSU

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Suite, Annex, ZANGETSU

Japanese Style Suite, Annex, ZANGETSU | Premium bedding, down comforters, minibar, in-room safe

Japanese Style Suite, Annex, ZANGETSU

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
  • 355 sq ft
  • Mountain view
  • Sleeps 3
  • 4 Twin Futons

View all photos for Japanese Style Suite, Annex, KAKOU

Japanese Style Suite, Annex, KAKOU | Premium bedding, down comforters, minibar, in-room safe

Japanese Style Suite, Annex, KAKOU

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
  • 495 sq ft
  • Mountain view
  • Sleeps 6
  • 4 Twin Futons

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About the neighborhood

Map
1300, Gora, Hakone, Kanagawa-ken, 250-0408

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Gora Park - 1 min walk - 0.2 km
  • Hakone Museum of Art - 6 min walk - 0.5 km
  • Hakone Open Air Museum - 8 min walk - 0.7 km
  • Hakone Kowakien Yunessun - 15 min walk - 1.3 km

Getting around

  • Hakone Gora Station - 5 min walk
  • Kowakidani Station - 18 min walk
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪リバーサイド・キッチン＆バー - ‬12 min walk
  • ‪箱根餃子センター - ‬2 min walk
  • ‪Coffee Camp - ‬6 min walk
  • ‪Gora Brewery And Grill - ‬5 min walk
  • ‪鮨・天麩羅 風月 - ‬3 min walk

About this property

Gora Kadan

Luxury ryokan near Hakone Kowakien Yunessun
Hakone Gora Park and Hakone Open Air Museum are located near Gora Kadan, which provides free full breakfast, a nightclub, and an indoor mineral hot spring (onsen). For some rest and relaxation, visit the outdoor hot springs or 24-hour public bath, and indulge in a massage, aromatherapy, or a facial. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a Japanese garden and dry cleaning/laundry services.
Other perks include:
  • An indoor pool
  • Free valet parking
  • Free train station pick-up, hot springs on site, and an electric car charging station
  • 1 meeting room, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • Highchairs, baby baths, and children's dinnerware
  • Down comforters and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • Private yards, refrigerators, and electric kettles

Awards and affiliations

The property is a member of Relais & Chateaux.

Similar properties

Reception
Hakone Kowakien TEN-YU
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  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,727 reviews
The price is NT$10,693
NT$12,999 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 9:00 PM
  • Free uncovered valet parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Indoor/outdoor hot spring
  • Nightclub

Family friendly

  • Baby bath
  • Children's dinnerware
  • High chair
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 172 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In a national park

Full-service spa

  • 24-hour public bath
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot springs open from 3:00 PM - midnight
  • Indoor hot spring
  • Indoor/outdoor hot spring
  • Massage
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No elevator

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Soap
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV

Food and drink

  • Electric kettle
  • In-room dining only
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rate plans should check in by 6 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Hot springs access available from 3:00 PM to midnight
Reservations are required for spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Gora Kadan Inn
Kadan Inn
Gora Kadan
Gora Kadan Hotel Hakone-Machi
Gora Kadan Ryokan
Gora Kadan Hakone
Gora Kadan Ryokan Hakone

Frequently asked questions

Does Gora Kadan have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–6:00 PM.

Is Gora Kadan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Gora Kadan?

Check-in start time: 3 PM; Check-in end time: 7 PM.

What time is check-out at Gora Kadan?

Check-out is at 11 AM.

Where is Gora Kadan located?

Located in Gora, this luxury ryokan is within a 10-minute walk of Hakone Gora Park and Hakone Open Air Museum. Hakone Kowakien Yunessun is 1 mi (1.7 km) away. Hakone Gora Station is only a 5-minute walk and Kowakidani Station is 18 minutes.

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Gora Kadan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 387 out of 459 reviews
Rating 8 - Good. 45 out of 459 reviews
Rating 6 - Okay. 15 out of 459 reviews
Rating 4 - Poor. 7 out of 459 reviews
Rating 2 - Terrible. 5 out of 459 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aditi

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and excellent service! The public onsens are really stunning in the fall.
Stayed 1 night in Nov 2025

10/10 Excellent

Calin

Liked: Cleanliness, staff & service, property conditions & facilities
The room assitant Kenji-san explained everything and made us feel very comfortable. The room was great and the private onsen was perfect for relaxing.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lovely attentive staff.
Our room
Stayed 2 nights in Oct 2025

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Gora Kadan’s staff and service were beyond exceptional! It was the perfect relaxing retreat after running around Tokyo. The onsens and other on-site facilities were top notch, and the kaiseki dinner and Japanese breakfast was well thought out and delicious. Would definitely book here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Aryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, environment, facilities.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gora Kadan was easily one of the nicest properties I’ve ever stayed at in my life. Everything was absolutely immaculate. The onsen was stunning and the kaiseki dinner was an experience to remember. In my view very much worth the money to experience this property.
Stayed 1 night in Sep 2025

10/10 Excellent

dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gora Kadan is a unique experience, from the moment we were greeted at reception to the moment of our departure. Our room was beautiful and peaceful. The hotel went out of their way to accommodate our annoying dietary restrictions (one pescatarian and one who doesn’t eat shellfish) - the food was fantastic. We had a shiatsu massage which was amazing. Breakfast was delicious. We were sorry to leave. Hope we’ll be back
Stayed 1 night in Oct 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is next-level. The food is fantastic. The facilities are superb. The vibes are immaculate. This being a 5-star review is a disservice, it deserves 7 stars. Truly amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chin Chung Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional stay at Gora Kadan, our host Akiko was very detail and helpful. Thank you so much for the great service and stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service
Great spot. Need to do at least two nights
Stayed 1 night in Jun 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff were lovely. We really enjoyed our stay and highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

marian jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were gifted a night at Gora Kadan for our honeymoon, and it was truly a once-in-a-lifetime experience. From the breathtaking views and serene traditional gardens to the soothing onsen and stone baths, every detail felt magical. Delicious food and the hospitality was unforgettable—the staff came out to wave goodbye as we drove away, and I actually shed a tear leaving such a special place. While the property could use a light refresh, its timeless charm and deep sense of tradition made it one of the most memorable experiences of my life. If I ever return to Japan, I will absolutely make it a point to stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Room comfort

Great but expensive stay

Great place but it comes at even greater cost
Stayed 1 night in Jun 2025

4/10 Poor

Ajay

Liked: Cleanliness
Disliked: Staff & service
A disappointing experience overall - slow check in, facilities need to be update, preferences provided in advance were not followed, room was warm and could not be cooled below 74F, staff was very friendly but not very knowledgeable, train tracks near property were surprisingly loud, etc. Not worth the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hakone ryokan

lovely staff and premises. food was great
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
There’s no doubt this is an excellent hotel. But the question is whether it’s excellent enough to justify its price. Not quite was our conclusion. Service was absolutely sensational and the overall feel of the hotel is absolutely wonderful as an authentic Ryokan experience. But there is just a bit of wear and tear in the rooms and the onsen area isn’t all that impressive for a hotel of this caliber. Little things like a broken espresso machine (meaning none available in the hotel)
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect. The entire experience of staying at this traditional Japanese ryokan was just amazing. The gorgeous multi-course kaiseki meals served in your room were stunning and delicious. Japanese hospitality is second to none. The grounds are lush and the amenities clean and peaceful. We had an onsen in our room which was so relaxing. Pricy but life is about experiences, and this one was divine.
Stayed 2 nights in Jul 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, attentive staff and a wonderful experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in our honeymoon! The staff was amazing and as an architect i love the hotel! We will be back for sure! 6 stars experience!
Stayed 2 nights in Apr 2025

8/10 Good

Rochelle

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very surprised that there were areas that were not clean - nor appeared as though any attention had been paid to in a long time. The setting was beautiful and the lobby magnificent. Correspondence was excellent. Spa services extremely disappointing. Menu wasn't great.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to escape to and enjoy some luxury and relaxation in the mountains. The staff is very friendly and attentive. The Kaiseki dining was outstanding. Definitely a place to return to.
Stayed 2 nights in Mar 2025

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ryokan experience. True taste if Japan
Stayed 1 night in Mar 2025

10/10 Excellent

tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Gora and best service。
Stayed 1 night in Dec 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet 、comfortable 、excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and very friendly staff
Stayed 1 night in Oct 2024