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We absolutely loved our stay. Our room had everything we needed. The staff was amazing, I can’t compliment them enough. We looked forward to breakfast every morning, and also enjoyed a few dinners as well (the Hokkaido top sirloin was top notch!!). If ever in Furano again, we will definitely be staying here!

Up to Japan's high standards, this hotel has a wonderful staff and clean rooms with great amenities.

Very convenient location. It is about a 5 min walk, through the ski resort parking lot to get to the gondola ticket office. You can almost ski to the front door by taking a trail above the gondola parking lot. You end up with maybe a 2 min walk to your front door. The bedrooms are a little tight, but the living area and loft are very spacious.

Small but functional unit. Has everything you need. Just like living in an RV so don’t expect a lot of room. But well-maintained and great for a night of relaxation.

Both dinner and breakfast were excellent. Service in kitchen was good and helpful.

Incredibly friendly host and a beautiful home. Could not ask for more for our Biei getaway.

Great location, very friendly staff and the studio we stayed in was very well equipped. Loved staying here and hope to visit again next year!

Clean room, kind staff, hand made breakfast

The family room was amazing! Spacious and well appointed. Beautiful view of the property and a private patio. The breakfast was top notch, the afternoon snacks were tasty and the staff was super helpful and friendly.

Very clean, and very generous and kind staff. I would absolutely stay again.

what a lovely place to stay in furano, I really enjoyed feeding Kirin the horse and the beautiful landscapes surrounding the property. would love to come back in the summer!

Our family had a wonderful stay at Fenix Furano. We stayed in a two bedroom and one bathroom apartment. It was very comfortable, clean, modern, and spacious for family of 4. The washer/dryer combo was very useful for our long travel trip. The room had a balcony with beautiful view of the city. Breakfast buffet had moderate quantity and healthy choices. Breakfast room was small yet their staff was attentive, standing and waiting to help us. This hotel will be a great accomodation for skiers...