Is Fenix West pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Fenix West?

As of 2025/9/25, prices found for a 1-night stay for 2 adults at Fenix West on 2025/9/28 start from NT$3,881, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Fenix West?

Self parking is free at this property.

What time is check-in at Fenix West?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Fenix West?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Fenix West located?

Located in the mountains, this slopeside Furano hotel offers ski-in/ski-out access within 2 mi (3 km) of Furano Ski Resort, Garden of Wind, and Asahigaoka Sogotoshi Park. Furano Marche Shopping Center and Furano Cheese Factory are also within 3 mi (5 km).

Fenix West Reviews, Deals & Photos 2025

10/10 Excellent

QI

2025/9/24

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

2025/6/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is so friendly and kind. The coffee shop was great. Spacious, comfortable 2 bedroom unit.

Stayed 3 nights in Jun 2025

8/10 Good

Bernadette Zoey Lim

2025/7/30

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Modern decor. Friendly front desk staff. Just need to take note of the timing when it will be unmanned. Spacious space with adequate cutlery/utensils for simple cooking

Stayed 2 nights in Jun 2025

10/10 Excellent

Johnny

2025/6/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was very spacious and new. The location is fantastic if you are driving. Close to many amenities like convenient shops and restaurants (within 15 mins drive or less). Free laundry near lobby area. However, parking is limited on property.

Stayed 2 nights in Jun 2025

10/10 Excellent

Su Teng

2025/6/20

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were clean with amenities. Service staff (Dorothy) is friendly and helped recommend dining places and things to do around Furano. It’s convenient if you have a car and parking was not an issue as there’s a large parking area about 3-5 mins away by foot if you can’t parked at the smaller carpark beside the hotel. It’s just around a ski slope but we didn’t make use of that since we went in summer.

Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

2024/2/4

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location for our snowboard trip, super close to the hill.

Stayed 4 nights in Jan 2024

10/10 Excellent

Meow Lin

2025/6/4

Liked: Cleanliness, amenities, property conditions & facilities

The property is quiet, convenient and clean. The bed is very comfortable. It is easy to drive to attractions from here. There is a petrol kiosk just around the corner. Coffee and toast downstairs (Ronin) is great to start your day. There are few great dinning options just 5-7min walk from the property. The view of the mountains in the day and the lights of the houses in the night between the mountains and property are fantastic. Drive to Furano townis just 10min away with great food, pharmacy and supermarket.

Stayed 5 nights in May 2025

10/10 Excellent

Kuek Siong

2025/9/20

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice modern decor which came with free parking. Could imagine staying here for a while since it was such a comfortable stay and came with common work spaces. Great service from Nakajima san! We had some problems with the laundry’s washer and needed to call and trouble her after the front desk was closed. She was so willing to help us despite being off duty. Ms Fu speaks multiple languages and has a good memory. We requested for several items at the front desk and she did not left out anything ! We expected there might be some missing items since this is what we often experienced in other hotels. Thank you ladies! It would be wonderful if there are vending machines to sell drinks and food like sandwiches or simple meals. There is a convenience store about 200 metres down the slope but nothing beats the convenience of vending machines without the need to step out of the hotel!

Stayed 3 nights in Sep 2025

8/10 Good

Verified traveler

2024/7/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in the Premier Room with 3 bedrooms; it’s spacious and clean. Service is good; hotel replied promptly to our queries prior to our visit.

Stayed 3 nights in Jul 2024

8/10 Good

Peter

2024/6/17

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property.

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

2024/7/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and comfortable

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

2024/8/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great stay at Fenix West. Room was spacious, very clean and well-maintained.

Stayed 2 nights in Jul 2024

10/10 Excellent

HANHUI

2025/1/26

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good

Stayed 2 nights in Jan 2025

10/10 Excellent

Chee Keong

2024/6/5

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous 3 nights stay. The apartment is very spacious and the staff are very friendly. We had breakfast at Ronin cafe (level 1 of the property) The breakfast sets were well thought of. We totally enjoyed the place.

Stayed 3 nights in May 2024

10/10 Excellent

HNIN YADANAR

2024/11/5

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel room is clean and pleasant. Dining options are limited, but the room has kitchen amenities for you to cook your own meals (supermarkets and shops within 15-20 minutes walking distance). Polite and friendly staffs that can converse well in English.

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

2024/7/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Booked a room with 3 bedrooms. Fully furnished.

Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

2024/12/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great stay at Fenix West. The staff are all friendly and helpful. The room was spacious w a fully equipped kitchen and beautiful Mountain View. We especially appreciate the shuttle services to and from town, which made our trip so much more enjoyable and easy to plan. There is no Onsen in the hotel but there is one conveniently in the hotel across the street, which kind of solve the issue. I would definitely come back and recommend this hotel

Stayed 4 nights in Dec 2024

10/10 Excellent

Su Lin Anna P

2024/9/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked that it was spacious and new. We felt very comfortable in the suite. Staff spoke excellent English. But the carpark had very limited lots and the assigned carpark which is a walk away with no shelter, is not convenient if it is raining.

Stayed 2 nights in Aug 2024

10/10 Excellent

Low

2024/7/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room

We booked a 3 room suite. Thot it was al3 bedroom in one unit but it turn out to be 3 separate rooms connected with a common main door. Love this hotel thought it is not near amenities. Quite & comfortable.

Stayed 2 nights in Jul 2024

10/10 Excellent

Gail

2023/8/3

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Yuko made our stay extra special. She took us to the fabulous soba restaurant next door. We came for the Hokkai Heso Matsuri festival held annually for two days. She arranged for the hotel driver to take us into town, and walked us where to find a taxi to return later that night. She even called our room to check if we returned safely. She went out her way to make our stay in Furano super memorable.

Stayed 1 night in Jul 2023

4/10 Poor

Feifei

2025/1/16

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

We stayed two nights and paid 3,000 USD. But it’s not ski-in ski-out. No restaurant, no onsen, no sauna, very tight parking lots. Not mineral water in the room (in fact nothing in the fridge and there is no bar) and when you call the reception they tell you to drink tap water. No room service… ski locker room is also very small and always crowded with other guests trying to get out at the same time. No staff there to help. We wouldn’t go back to this place.

Stayed 2 nights in Jan 2025

8/10 Good

Jacob

2024/1/27

Liked: Cleanliness, staff & service, property conditions & facilities

Staff friendly, room clean, WiFi good, convenient parking if you can get a spot at the hotel. Good coffee shop downstairs but not included in room rate. It was quite noisy when staff cleaning snow and ice on the exit stairwell outside as the banging on the metal staircase to clean the steps rang like a bell over and over again for hours behind our bed wall. I know the snow clearing must be done, but next time I would make sure my room is not adjacent to the stairwell. Terrible way to wake up.

Stayed 6 nights in Jan 2024

10/10 Excellent

Peter

2024/2/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Fenix West!

Nisade is the first of the high-end Niseko developers to put a quality project on the ground. It is beautiful, with industrial design softened by a lot of contrasting woodwork. The design is classically modern understated. The staff was ultra friendly, from manager Yuko to the front desk, to all of the drivers, who recognized the guests by name after a few days. Walking the short 100 yards from the Kitanomine gondola felt like going home each day. I would highly recommend Fenix West. I chose it over the larger Fenix and feel like it was the perfect choice. I will definitely stay at Fenix West again and hope to see the same friendly and helpful staff again. My friends who stayed at a large hotel were envious of the concierge level service provided by Fenix West.

Stayed 7 nights in Feb 2024

10/10 Excellent

Sumiyo

2025/9/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

とても清潔で快適でした。

Stayed 2 nights in Sep 2025

10/10 Excellent

Miku

2025/9/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

どこも綺麗で、備え付けのポットなどもブランド品でした。ランドリー無料でとても助かりましたが、２つしかないので繁忙期は混み合うかなと思いました。部屋にPSもあり、衣類乾燥も大満足です。

Stayed 1 night in Sep 2025

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