「It was the perfect stay, staff were fantastic, room was clean and tidy, facilities were great and the location right on Southbank was fantastic and enjoyable....」
「We had a stay for 5 days and 4 nights. Everything was great except the cleaning service. Every time we got back to our hotel room, the condition was terrible. It was uncleaned and untidied. The blanket and bed sheet were everywhere as if somebody just slept on it. No change of towels. Surface was never wiped. Very disappointed. 」
「Nice breakfast package and rooftop bar. Professional service and decent accommodation, should be amazing with river view. We were offered with drinks during waiting time of our room. Spacious and minimal room which is eco-friendly. Appreciate if extra chair and mirror are there. All in all, we have a comfort stay here and it’s definitely an accessible location to many places!」
「The hotel room is modern and cozy, however the soundproof is terrible as I can almost hear everything from my next door, and the door of shower does not sealed properly so there is always a flood after each shower. I commented this to the staffs when I was checking out, and apparently it is a known issue if you are unlucky enough as myself to get one of the connected rooms without any prior notification.」
