「We had a stay for 5 days and 4 nights. Everything was great except the cleaning service. Every time we got back to our hotel room, the condition was terrible. It was uncleaned and untidied. The blanket and bed sheet were everywhere as if somebody just slept on it. No change of towels. Surface was never wiped. Very disappointed. 」
「Nice breakfast package and rooftop bar. Professional service and decent accommodation, should be amazing with river view. We were offered with drinks during waiting time of our room. Spacious and minimal room which is eco-friendly. Appreciate if extra chair and mirror are there. All in all, we have a comfort stay here and it’s definitely an accessible location to many places!」
「The hotel room is modern and cozy, however the soundproof is terrible as I can almost hear everything from my next door, and the door of shower does not sealed properly so there is always a flood after each shower. I commented this to the staffs when I was checking out, and apparently it is a known issue if you are unlucky enough as myself to get one of the connected rooms without any prior notification.」
「The hotel is new and clean. It's has a very good location, you can have good food or go to train station within 10 minutes walk. The staffs are nice and helpful, and I would like to give a special thanks to the staff in night duty, as he help us to solve a issue responsively.」
"Convenient location. Staff was very nice. We stored our luggage at the concierge after check out but came back a couple of times to repack the stuff. But the staff had no complaints and greeted us every time with smiles. Love their services. "
"Very good location close to Southern Cross station and supermarket. Very clean. Amenities are Australian standard (basic level but enough for use). The room is comfy, equipped with a fridge. Breakfast really does not worth going!!! I am on discount but still don't find it worthy. only basic cereals, toasts, egg, beans, milk, coffee machine. For AUD 15 (regular price) and with staff serving the food, they should make more variety of food and make it a better part of the hotel service...."
