「I had a very disappointing experience staying here. The room was not clean at all — dirty sheets, bad odor, and it honestly felt like it hadn’t been properly serviced before I arrived.
What made it worse was the staff. I reached out multiple times asking for help or even just a room change, and no one actually stepped in to fix the situation. I was basically left to deal with a dirty room on my own, which is completely unacceptable for a place you’re paying to stay at.
Customer service was...
「I had a very disappointing experience staying here. The room was not clean at all — dirty sheets, bad odor, and it honestly felt like it hadn’t been properly serviced before I arrived.
What made it worse was the staff. I reached out multiple times asking for help or even just a room change, and no one actually stepped in to fix the situation. I was basically left to deal with a dirty room on my own, which is completely unacceptable for a place you’re paying to stay at.
Customer service was...
Alexander