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"The room was clean and comfortable. The balcony was nice and had a pretty view of the river and Christmas lights. The beds were comfortable."

"El personal estuvo muy atento "

"Very clean room and great friendly customer service "

"Love everything about this hotel! Gorgeous, beautiful, and friendly staff "

"As a frequent visitor to Pigeon forge, this is one of the best hotels I’ve stayed at. The room was spacious and very clean, very affordable prices as well. "

"Please improve visibility of the crosswalk that goes from the back parking lot to the sidewalk that leads to the hotel. Stairs or a ramp would be great leading from the awning of the hotel to the sidewalk. The sidewalk goes to the corner of the parking lot on both ends but does not lead right to the hotel entrance. Complete preventative maintenance on exterior lighting. Many parking lot lights were out. Painting curbs for visibility on stairs would be helpful due to low lighting near crosswalks and the stairs to the back parking lot. "

"Wonderful staff. Clean rooms. Would stay here again. "

"Nice and clean ! "

"Love the amenities, the staff, and the furry bear guests. Second stay here, definitely enjoyed more staying at the Queen Jacuzzi room but the cheapest room was good as well. Pool area is great and so is the hot tub."