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Great hotel, with amazing service and very good facilities but if you are looking for a nice beach this is not the place - the "swimmable" beach is very small and full of rocks. Food is good but too expensive.

This was the most amazing property I’ve ever been to for every reason. There was natural and architectural beauty, the rooms were amazing with huge ceilings and floor to ceiling windows, and a plunge pool. This is the first time I’ve actually spent quality time in my room. The food was fabulous and the service top notch everywhere. It’s an especially great place to stay during Covid since everything is outdoor. Wonderful…

We very much enjoyed our stay. The room was very comfortable with a beautiful view of the Sea of Cortez, we loved having bicycles to get around, the gym was excellent (although it would be nice if there was at least one more bench), the food was quite good at all the restaurants (although it was disappointing that Casa Brasa was only open for lunch), the pools and lounges were great and the architecture and landscape were beautiful. But by far the best part of our stay was the genuine warmth,...

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Great location, great Staff, overall wonderful experience

Hidden gem! This place is so cozy and close to the square, market and the art show that the plaza has on Thursdays. Great staff that is so friendly and very helpful. 10 out of 10! I will be coming back in June with my kids.

The staff were very friendly and accomodating.Uziel at the front desk( and many other things!) Was great, as was Sophie the housekeeping manager.Great stay, and nice amenities as well.On site homemade pizza too!

10/10 in every way. If you need something, look over your shoulder and you will likely find it. If not, you will find a friendly staff member who will happily to help. The eclectic art is fantastic, and there are so many thoughtful and luxurious touches throughout the property. The whole place is a next level vibe. Loved it!

All Casa Natalia employees were friendly and helpful. Check-in was easy and they told us where we could park our car. We enjoyed our little patio in the morning. A few weeks before our arrival they helped us schedule a COVID test. The doctor arrived on time, as scheduled, and it was an easy process. Wonderful staff! The only negative thing I have to say was that it was a little loud with noise from the square and roosters crowing. However, by about 10:30 P.M. on both nights it did quiet down and...

Beautiful property. Excellent food. Service was a less than expected by the pool bar.

This resort just opened and it is luxury and service at its best. Modern, sleek, with excellent service. The resort dining was spectacular ~ the Café des Artistes menu was tempting, the signature drinks tasty, we opted to try the transitions price fixe course menu and it was wonderful. It was my husband's birthday, so the staff made it extra special at dessert time! The rooms are comfortable and well thought out, the beds comfy and the terrace was wonderful to start and end the day, sitting and...

What’s to say? Service is impeccable. Food is amazing, and if you have any food allergies they are very accommodating. As a vegan, they were able to modify when needed. Multiple pools. Go to the one the furthest back. Will stay here again.

The Hilton Azul is a fabulous property. Has everything and anything you can ask for. Only one disappointing problem. For a premier property, I can't believe they don't provide bottled water in the rooms. They admit the tap water in not approved for drinking, then why not provide water for their guests? Quite disappointing. BTW, they sell gallons and gallons of bottled water in their store. Spend the money, Hilton, and install a water filtration system.

Fantastic place, secluded, backed by mountains reminiscent of the Saguaro National Park (Tucson, AZ) if the latter was located by the sea. Rooms are spacious and immaculate. Food is good and sometimes spectacular, especially their fish carpaccio. We visited in mid-February and it was low season, with only few other guests. Attention to details (e.g. quality soap) was great. Loved it. Hard time finding the hotel because of inaccurate distance downloaded from Google maps. Here is my suggestion...

We arrived late Sunday afternoon to find only the security personnel on site for us.his English was poor my Spanish non existent but we were able to get checked in.upon arriving in our condo realized that this condo had two single beds in the second bedroom instead of the king bed we had reserved.with limited communication available I explained that this condo was not what we had reserved and was not going to do for the week.he nodded and left and I had a sinking feeling about our vacation and...

Couldn't ask for a better staff - all very helpful and eager to please. This isn't fancy - it's comfortable and relaxing. Our two week stay included three very good meals a day! The pool is nice, the bartenders are fun, and the beach is awesome. We went to celebrate our 50th anniversary and it was the best vacation ever!

The hotel is definitely a bit dated but it is clean and funky. The restaurant is absolutely fantastic (don’t miss Taco Tuesday!!) but every meal was yummy and good value! The beach is lovely and the hot spring spa pool is to die for— just be sure to check the schedule so you know when it is really hot from the refilling. The people who stayed here were also great and a fun vibe and the locals come to eat so you get a great mix of people. The staff was nice and friendly and they even have...

We like to do activity based travel, and Palmas was a great home base to do this from. There is a great deal to do in the area, and the hotel is central to all of it. Fishing, ATV trips, hiking, mountain biking, diving/snorkeling, kite boarding and windsurfing are all available. We arranged fishing right at the hotel, and our 9 year old (a passionate angler) caught a Marlin. It was a dream come true for him - thanks Captain A! What we don't like is to drop into a resort and stay on...