Find Family Hotels in Downtown Portland, ME

"No functional USB charging ports, need ten, min. Pool was closed, post on door stated open the 8th, desk said delayed another week. Parking ticket QR code, a joke. Shower control needed HULK to turn ON/OFF. Location Great, "

"Clean and great location. "

"The property is perfectly situated for a day and night of walking downtown Portland. The valet parking was easy, but a bit congested at times and the valet staff were super helpful even after misplacing our ticket. The staff were all friendly and informative. Our floor housekeeper Rebecca was the sweetest and has the sunniest disposition. Just briefly chatting with her in the morning made the whole day brighter. The only negative I can think of is that there was some sort of construction occurring in the lobby area and it was a bit difficult to hear the folks at the reception desk, however, they cheerfully handled it all with grace and professionalism."

"We only stayed for a night but we had a wonderful stay at this hotel, and what truly made the experience stand out was the exceptional staff, Richard. When we asked him for a lunch recommendation, he suggested a fantastic local spot! His knowledge of the area and willingness to go the extra mile made us feel well taken care of throughout our stay. It’s rare to find such a perfect blend of professionalism and friendliness. I would absolutely return and highly recommend this hotel to anyone looking for not just comfort, but outstanding service as well."

"Wonderful staff!"

"Clean and very convenient to the airport. Staff is delightful and helpful. "

"Staff was a highlight. Valet parking staff awesome.great restaraunts within walking distance. Right across the street from the water. The hotel rooms are a little dated but the staff here more than makes up for it. Would stay again definitely."

"Beautifully maintained property, Very helpful staff ."

"Arrived late in the pouring rain. As I checked in the kind lady who was working the desk offered me umbrellas to use as we walked from the parking garage. Nice quiet night with a nice breakfast. "