Hyatt Hotels Downstate New York hotels

"The property was convenient to everywhere in Times Square. Perfect Location. Room was nice and relaxing. The windows would not slide shut so we had to use the long towels for the bathroom for the windows to stay warm throughout the night. Besides that, we had an excellent time. "

"Nice "

"This was an horrendous mistake booking at this hotel. The rooms were dirty, furniture stained, toliet on the floor. Hidden fees destination fees 203.00 manager and staff rude"

"They called me to pay for one night before i go and they say the rest when i arrived but yhey charged me twice and when i called they said it was computer glitch and will give you the money back on 5 business days and i never got my money back and i had to deposit it. Check how they charge you after your stay."

"Was to crowded for me to get anywhere close to the breakfast went out to grab a bodega sandwich and coffee"

"Really beautiful hotel at a prime location! Love the decor. Breakfast is great too! "

"Great stay! Staff were nice. Found some hair in shower and on a pillow case but once I called down to the front desk they came to clean area again. Overall the hotel is nice. "

"There could’ve been more safety features and amenities…"

"It was a perfect place to stay for a show and to see NYC friends. Very clean, helpful and friendly front desk, central location. Not a single complaint."