Hotel with a Concierge in Florida from NT$4,600

"Had a security issue with the pool staff being very intimidating to my family. The hotel did assist me in rebooking at a near by hotel."

"Room was exceptionally clean, not the best view. The hotel offers ocean view upgrades for a fee."

"The only thing missing was a balcony"

"Clean room Needs better toiletries "

"We were in town for a one night stay before a cruise. We were excited to check in and start our vacation. I greeted the woman at the desk and asked her how she was . Her response was "I'm in pain." Oh, ok. Sorry to hear that. And I was. But that is not who the hotel needs making a first impression. I was immediately felt let down and almost guilty to be excited. She said they have rooms available then but it would be $25 for an early check in. We have traveled all over the US and 25 countries in Europe and I have never heard of an "early check in charge". We just paid it so we could get to exploring the hotel and area. One of the things I was excited about was the one bar and restaurant they had inside, it is a really cool retro nautical theme. We were disappointed to find out it was closed all day. So a hotel has one indoor restaurant and it's closed all day on a weekend? They have one other snack bar type restaurant out by the pool but the rain looked like a sure thing anytime. We walked around the rest of the property and it just looked run down. Paint chipping, pool furniture worn out, pool water looked dirty. The next morning at 6:30 we were awakened to an ear deafening sound of a fire alarm. Everyone had to evacuate. We stood by while the fire trucks came and it was declared a false alarm, the system is not working properly. We went back up to our room and two hours later the same fire alarm happened. Instead of feeling refreshed for our cruise were were tired/stressed."

"Does not look like much on the outside but the rooms are updated and super clean. Excellent location"

"The property is ok if you can't find other better hotels. Not a good view from the balcony though. They are very stingy about the towels and you have to keep counting them everyday."

"Fountain blue was amazing!!!! What a beautiful hotel!!! Very clean, good restaurants, and Super amazing staff!!!! I want to thank staff member in reservations named Brandon for being so wonderful, very professional and helpful. He made our experience a one. Thank you Brandon "

"This is wonderful hotel! Highly recommend. "