Bonjour, Xin Chào!Dear Poyi,Warmest greetings from Mercure Danang French Village Bana Hills! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Sincerely,Hung Nguyen (Mr.)Guest Experience Manager.

Bonjour, Xin Chào,Dear Wai Chu,Warmest greetings from Mercure Danang French Village Bana Hills!Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Hung Nguyen (Mr.)Guest Experience Manager.

Dear Wai Ming,Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Hung Nguyen,Guest Experience Manager.

Dear our Valued Guest, Thank you so much for sharing the impressions of your recent stay at our Hotel We are happy to learn that you enjoyed the culinary offerings. I am also glad that the service provided by our staff created a special impression of your stay. We will be more than delighted to welcome you back again for another great experience with us. Much appreciate Guest Experience Manager

Dear our Valued Guest, Thank you so much for sharing the impressions of your recent stay at our Hotel We are happy to learn that you enjoyed the culinary offerings. I am also glad that the service provided by our staff created a special impression of your stay. We will be more than delighted to welcome you back again for another great experience with us. Much appreciate Guest Experience Manager

Dear Valued guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards

Dear our Valued Guest, Thank you so much for sharing the impressions of your recent stay at our Hotel We are happy to learn that you enjoyed the culinary offerings. I am also glad that the service provided by our staff created a special impression of your stay. We will be more than delighted to welcome you back again for another great experience with us. Much appreciate Guest Experience Manager

Dear CHIEN -TSEN, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you. I’m excited to have you come back and enjoy your stay with us. Best regards Guest Experience Manager

Dear SHU CHUN, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you. I’m excited to have you come back and enjoy your stay with us. Best regards Guest Experience Manager

Dear AL, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive feedback which I will share with my team. I am sure that this feedback will continue to encourage our team to seek improvement and identify ways we can make our guests stay enjoyable. Thank you for sharing your experience, and we hope you have the opportunity to visit us again. Guest Experience Manager

Dear Valued Guest, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you. I’m excited to have you come back and enjoy your stay with us. Sincerely Guest Experience Manager

Dear Valued Guest, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you. I’m excited to have you come back and enjoy your stay with us. Sincerely Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to leave us your review here . We would like to thank you once again for giving us the opportunity to serve you on your special day. All of us remain encouraged by your so positive feedback and looking forward to welcoming both of you back on many more occasions until your next anniversary. Sending here with our well wishes until we see you next time. Warm regards,

Dear Valued Guest, Thank you for taking the time to leave us your review here . We would like to thank you once again for giving us the opportunity to serve you on your special day. All of us remain encouraged by your so positive feedback and looking forward to welcoming both of you back on many more occasions until your next anniversary. Sending here with our well wishes until we see you next time. Warm regards,

Dear Ms Meiyin, Thank you for staying our hotel on your special day. We was very excited to celebrate your birthday and we are very happy that you had a great trip. We hope to welcome you again with your family and hope you to recommend your friend to visit us. Thank you

Dear Anonymous, Thank you so much for this impressive feedback and full mark received. we hope to see you again soon for another magnifique journey with us. Best regards,

Dear Anonymous, Warmest greeting from Mercure Danang French Village Bana Hills Thank you for staying in our hotel. We are very happy that you had a nice trip and we will make our service more and more better in the future. It our please to serve your for next trip to come again and your family and your friend together. Warm regards,

Dear YING HUNG, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to welcome you again in the future! Thank you!

Dear Valued Guest, Warmest greetings to Mercure Danang French Village Bana Hills! Our hotel is very grateful for your comments, thank you for choosing Our hotel when you were in Da Nang. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Sincerely,

Dear YENNI, I apologize on behalf of everyone at Mercure Danang Bana Hills. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the quality and serving service of our staff to every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team and give us a chance to earn your trust again. It would be such a pleasure to personally welcome you back to our new and improved hotel! Best regards Guest Experience Manager

Dear Valued Guest, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you. I’m excited to have you come back and enjoy your stay with us. Best regards

Dear valued guests We are thankful for your feedback and I am sorry that it has taken me so long to reply to your review. I had made an investigate to see what happened lead to the un-expecting service for your trip. You have raised many issues and I have considered each of these points with much thought. We endeavor to do our utmost to make our guests as comfortable and happy as possible. It is only through your feedback that we can identify ways to improve our hotel, rooms and the service that we provide. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here, with us at Mercure. I would like to apologies for your recent experience and assure you that the incidents occurred are being addressed. I hope that I can convince you to change your mind about another visit to our property. If you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! Best regards Guest Experience Manager

Dear valued guest, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for sharing your feedback regarding your stay. We appreciate your comments so we can improve and serve you better next time. Best regards

Dear valued guest, Warmest greetings to Mercure Danang French Village Bana Hills! Our hotel is very grateful for your comments, thank you for choosing Our hotel when you were in Da Nang. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Sincerely, Guest Experience Manager

Dear Valued Guest, Warmest greetings to Mercure Danang French Village Bana Hills! Our hotel is very grateful for your comments, thank you for choosing Our hotel when you were in Da Nang. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Sincerely, Guest Experience Manager

Dear Wenchung, Warmest greetings to Mercure Danang French Village Bana Hills! Our hotel is very grateful for your comments, thank you for choosing Our hotel when you were in Da Nang. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Sincerely, Guest Experience Manager

Warmest greetings from Mercure Hotels Bana Hills French Village! Thank you for your kind word and amazing review for other travelers. I believe it will help the other people have well prepare for their next trip. We're glad to hear that you enjoyed very much in this vacation. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Sincerely, Guest Experience Manager

Warmest greetings from Mercure Hotels Bana Hills French Village! Thank you for your kind word and amazing review for other travelers. I believe it will help the other people have well prepare for their next trip. We're glad to hear that you enjoyed very much in this vacation. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Sincerely, Guest Experience Manager

Dear LI-YING Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely Guest Experience Manager

Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for sharing your feedback regarding your stay. We are glad that you enjoy your stay with us and I’m excited to have you come back and enjoy your stay with us. Best regards, Guest Experience Manager

Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for sharing your feedback regarding your stay and glad that you enjoyed! We appreciate your comments so we can improve and serve you better next time. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Best regards Guest Experience Manager

Dear Danny, Warmest greetings to Mercure Danang French Village Bana Hills! Our hotel is very grateful for your comments, thank you for choosing Our hotel when you were in Da Nang. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Sincerely, Guest Experience Manager

Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for sharing your feedback regarding your stay. We are glad that you enjoy your stay with us and I’m excited to have you come back and enjoy your stay with us. Best regards, Guest Experience Manager

Dear Kin Man Denny Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for sharing your feedback regarding your stay and glad that you enjoyed! We appreciate your comments so we can improve and serve you better next time. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Best regards

Dear Valued Guest, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for sharing your feedback regarding your stay and glad that you enjoyed! We appreciate your comments so we can improve and serve you better next time. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Best regards

Dear Valued Guest, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for sharing your feedback regarding your stay and glad that you enjoyed! We appreciate your comments so we can improve and serve you better next time. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Best regards

Dear 慧瑛, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you so much for your amazing review! I’m happy to hear that you have found us and are never let us go .I’m excited to have you come back and enjoy your stay with us. Best regards

Dear Valued Guest, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for sharing your feedback regarding your stay and glad that you enjoyed! We appreciate your comments so we can improve and serve you better next time. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Best regards

Dear charlotte Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for sharing your feedback regarding your stay. We appreciate your comments so we can improve and serve you better next time. Best regards Guest Experience Manager

Dear WAI YAN, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you so much for your amazing review! I’m happy to hear that you have found us and are never let us go .I’m excited to have you come back and enjoy your stay with us. Best regards

Dear WANLING Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for your recent comments and I am glad we were able to meet your expectations. I agree French Village is perfect for those photos of an old European village and is very unique in Asia. Many of our guest who stay at night do like the feeling that they 'own' the village as they have more time to explore and soak up the ambiance of the destination. We appreciate your comments so we can improve and serve you better next time. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Best regards

Dear Valued Guest, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for sharing your feedback regarding your stay and glad that you enjoyed! We appreciate your comments so we can improve and serve you better next time. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Best regards Guest Experience Manager

Dear Fang -sheng, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you. I’m excited to have you come back and enjoy your stay with us. Best regards

Dear Valued Guest, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you so much for your amazing review! I’m happy to hear that you have found us and are never let us go .I’m excited to have you come back and enjoy your stay with us. Best regards

Dear Warmest greetings to Mercure Danang French Village Bana Hills ! Thank you for your stay with us and for sharing your experience with other travelers. We were pleased read you like the location but were sorry to hear that the facility is not reach your expectation. Please rest assured we have addressed this with the team to ensure we improve on this and the renovation will be finish on June with more activities and sightseeing for guest to enjoy. Thank you for staying at the Mercure Hotel Bana Hills French Village and we hope that you will consider us for your next trip! Best regards

Dear Valued Guest, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you so much for your amazing review! I’m happy to hear that you have found us and are never let us go .I’m excited to have you come back and enjoy your stay with us. Best regards Guest Experience Manager

Dear KuoChu, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you so much for your amazing review! I’m happy to hear that you have found us and enjoy very much your vacation with us. Having your feed back making us day! I will share this with the team and i believe this will encourage us to work harder to have the best service for all guest. I’m excited to have you come back and enjoy your stay with us. Best regards

Thank you so much for your amazing rating! I’m happy to hear that you have found us and are never let us go .I’m excited to have you come back and enjoy your stay with us. Best regards

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management Team