Search Condo Resorts in Coachella Valley Preserve - Thousand Palms Oasis Preserve

"The hotel is alright, but it could use a bit of a refresh. The housekeeping and front desk staff are friendly. Just a heads-up: the room phone doesn’t work for calls, so you’ll need to head to the front desk to get what you need. The kitchen/breakfast area wasn’t quite up to par for me. I understand the staff might be a bit frustrated and a bit short-tempered, especially with so many people and not enough staff. They only have one server at the omelette station where the bacon and sausage are, which is a bit of a setup issue. Plus, there’s no meat outside the buffet, so you’ll have to wait in line for that too. The line is pretty long. I suggested to my kids that they grab what they want at the buffet, and I’d get their omelette. Two of my kids were in line with me to get their dad and grandma, who can’t stand for 30 minutes because of a medical issue, but the staff probably didn’t realize it. The person in front of me got three for her kids, so I figured I could get some for others in the family. I think I might have misunderstood the sign about one omelette per person. It seems like they want the person to be present in line to get the omelette, which could make the line even longer. The person behind me got upset and confronted me, which was a bit frustrating. I’m not sure what the management’s thinking behind that. Maybe it’s a cost-cutting measure. If the bacon and sausage are out of that station, perhaps we could just skip the omelette."

"Very nice hotel and location is amazing. "

"The vintage tiki theme of hotel was cool and the pool was huge. It was perfect on a very hot day! We had an issue with our room during the first night which we brought up to the staffs attention the next morning. They were beyond great at addressing the issue and making it right with us. I can’t stress enough how awesome the office staff is at wanting to make your stay an enjoyable one. Definitely recommend this hotel and will stay again next time we visit Palm Springs. "

"The only thing was the TV, it would have been nice to have access to Netflix."

"Your property is very nice except the bathroom in the room I was in was horrible. The shower area walls were bad, there was obviously previous water damage and needs some serious attention!"

"The first room we were given was very dirty and was also an ADA room which we did not request. We were not asked if we wanted this type of room. The hotel is generally old and okay for conferences but definitely not worth the price when compared with the Westin nearby. The outdoor gardens are well maintained and the hotel looks best at night when you can’t see the aging buildings and dreary exterior. We expected a lot more for the price."

"Nothing"

"It was excellent. Definitely worth the stay. "

"Washer/dryer is a plus "