「The staff lacks as they are not really there to work. The hallways definitely could use a cleaning on the carpets. My room was clean as it was a newer updated room. Very safe and near downtown. 」
「Staff was great, room looked to be recently remodeled and had basic amenities. Best part was the food across the street and a beautiful balcony overlooking a peaceful stream. 10/10 for the price and location! 」
「We stayed here while we were visiting the Great Smoky Mountain Railroad. We arrived in the evening, after check-in time, so they left an envelope at the door with all the information to access our room. Everything was perfect and breakfast on both Saturday and Sunday mornings was amazing. We loved it.」
「Because of the parking problem, I went to bed at 2 a.m. Because of the attitude of the other party in handling the problem, I left a message to the hotel on Google. The hotel replied that they had no problem. Being rude and providing a solution are two different things. It is not rude just because the solution is unreasonable. I talked to the girl at the front desk, but she ignored me. It was like they didn't care about anything after you paid! An Indian lady's attitude was relatively good....
「We had a wonderful stay at The Bearskin Lodge. Friendly staff, spacious and comfortable rooms with great views. Walkable to most everything. We can’t wait for our next stay! 」
