奇爾特恩區飯店式公寓

「Very nice reception staff and located in a good location, close to public transportation. Internal cleanliness and comfort are good. However, the building is quite old and there were several days when the lifts were out of order. 」

「Great location near by Charing Cross (around 5 mins walk). The kitchen in the room brought lots of convenience. However the water pressure was small and the hot water didn't last long. The breakfast was so so. The restaurant was small and had been busy between 8-10am.」

「Our stay got off to a very poor start. We were assigned a room that had not been cleaned, with rubbish from the previous guests still scattered around. A cleaning staff member apologized and said a manager would come up to take us to the “correct” room, but no one came. We were later told to return to the lobby with our heavy luggage. When we finally met the manager, she claimed she had been waiting for us upstairs and showed little apology for the incident. The replacement room was on a low...

「Room is spacious, a small yet well functioned kitchen. Free good coffee available whole day」

「Generally fine. But cleaning room only once every two days is not acceptable at this price point.」

「The photo look much better than the actual room. The real room is older, floor not clean, shower place too small.」

「Would be even more excellent with air-conditioning. The room will be heated up by the afternoon sunshine after 15:00.」

「位置方便，整體不錯」

「Great location, close to Earl’s Court Station, with restaurants and convenience stores nearby. The free laundry facilities were also a nice bonus. The room was average in terms of cleanliness — not dirty, but not particularly spotless either. The staff were generally polite and helpful, but I didn’t really feel welcomed. The service felt more functional and transactional rather than warm and genuinely hospitable. One morning-shift staff member also came across as particularly serious and...

「We were given a room with a disabled friendly bathroom- which was not mentioned in the booking itself or while we checked-in. It was not pleasant to use. We also did not expect the room does not come with housekeeping. Given the price of the hotel, it still requires extra cost. Good location in Islington if thats what you are looking for.」

「No comment」

「After booking, Hausd System sends an email to guests, allowing them to indicate preferred check-in and check-out times. Hausd replies within 24 hours before arrival to confirm whether early check-in or late check-out is possible. Since we arrived in London around 9 AM, we requested early check-in, but the hotel only issued an official email without acknowledging our request, which felt a bit overlooked. The location of Hausd is excellent, exactly in London Chinatown, very close to the city...

「i have problem using the espresso machine. and not long after i told the front desk, a staff came by and demonstrate in clarity how to use it.」