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"The room smelled a little funky. It probably was a smoking room back in the day. The AC didn't work great. It was unseasonably warm, so that might have had something to do with it. The coffee maker was gross. There was a coffee pod in the water reservoir - no clue how long it was in there. Like a typical embassy suites, the room was large. The happy hour was nice for being free. Didn't do the breakfast - it was insanely packed so didn't want to fight the lines. Overall, it was fine, just not great"

"The first room was horrible. There was dirt and dust around the beds and the wallpaper was peeling off of the walls, there was hair in the shower and the drain was clogged. There had to move us to another room and we need an extra bed so they brung a stained mattress on a dolly. We had to ask for a better mattress since they didn’t have any let out beds. I was really disappointed when I expected to stay here for my birthday and have a great experience. "

"Our room had a lot of issues from an outlet hanging out of the wall, a broken table, and the shower drain was slow to drain. I called the front desk and they sent up someone to replace the table. I did not know that the room had no way to keep the fan on and it was stuffy to say the least. I turned on the ac to get the room cool then adjusted the temp up one and that brought the heater on. This made for a horrible night to sleep."

"My neck and my back are killing me and the staff forgot to give me my breakfast vouchers until my 3rd day. Then they refused to compensate me instead told me to go to complain to "Expedia". Cool. Great service. The lobby restaurant is decent. The staff there was cool. Sit at the bar and have a handshake. "

"Location was great"

"I mean, it’s a Gaylord Resort so you know it’s going to be impressive & have everything! This was our first actual stay at the hotel [March] but we’ve visited 2 times before around Christmas. At Christmas, visiting is SOOOOO worth it! The hotel is decked out for the holidays like you’ve never seen! In March, we were less impressed. Several of the coffee spots & shops were closed. Staff were not helpful in directing us to what actually was open. There was a huge conference kicking off the same night we arrived & the bars/restaurants were not staffed to handle the volume of people. Our room was just ok. It’s obvious how much traffic the hotel gets… our room was really roughed up around the edges. We saw the Opry show that night… it’s really convenient walking to/from the Gaylord from the Opry. That said, for the cost & the volume of lodging available in Nashville, I would not choose to stay at the Gaylord again. If you’re visiting the Opry, get an Uber to the Gaylord at 4P, grab a drink & explore the hotel, walk over to the Opry House at 6P and walk back to the Gaylord after the show for a post-show drink & to avoid the heavy vehicle traffic & Uber surge pricing before & after the shows. "

"It's not well marked and a little hard to find. It's actually in a business office building. The staff was super nice, the room was clean and beds were comfy. We loved the location and ability to walk everywhere. Wish we had known more about the airport shuttle as we rented a car, paid $50 for parking and didn't use it. "

"Loved the bartender. Sorry I can't remember her name, but she was great."

"Some things listed were missing but the view was amazing. "