Wyndham Hotels Central America hotels

"Friendly"

"Nice "

"Clean property"

"Definitivamente volvería a este lugar sin pensarlo dos veces. Hablaré un poco sobre mi experiencia vivida. Tuvimos mi esposo y yo una estancia de 8 días fue lo más espectacular en todos los aspectos. Empezamos con el servicio al cliente, una atención de 5 estrellas. La limpieza woow el lugar huele a limpio en su totalidad tanto el edificio como las habitaciones. La comida hay mucha variedad para todos los gustos, honestamente si alguien dice que no le gustó es porque no tiene buen paladar. Los restaurantes de mejor calidad hay que hacer una espera para ser atendidos. Pero claro si lo planificas bien, la experiencia valdrá la pena. La manera como te reciben en los restaurantes por parte de las personas al servicio es una cosa maravillosa. Desde nuestra llegada al hotel todo fue un trato muy agradable. Definitivamente yo recomiendo este hotel. Una de mis mejores experiencias vividas en Cancún. Le doy las gracias A Seadust Cancún family resort por haber hecho de nuestra luna de miel momentos increíbles. Muchas gracias!!"

"Excellent resort. Clean, friendly staff, great food and entertainment. "

"First, they placed us in a Ocean View suite (1st floor) room to the right side next to another hotel/pool area with lots of talking noise/music. We requested a room change and then they placed us on the far left side on the 4th floor. Much better and peaceful! Perfect view of the sea and Los Arcos. We did have an issue with two lizards getting into our room one day when the patio door was opened (during room cleaning). It took staff one hour to get to our room after several calls and finally talking to the manager. My wife was not very happy with that experience. They compensated us by getting our names on the guest list with the very popular Medano restaurant which we enjoyed Ribeye steak and Lobster our last dinner there. Buffet food was delicious (both breakfast and dinner). We did try the Mexican restaurant (tasteless food). I did have two Mezcal mixed drinks there that were tasty and helped me down the tasteless food. The sea was kind of rough that mid-week. So waves were crashing down hard. We had to walk about 20 to 30 minutes to Medano beach area to jump into the water. Water was cold but not freezing cold like SoCal water. I got used to it quickly. Waves came in quick and could push you into the water. So be careful. Also, quick waves can get your items wet if you are not ready. Pool was perfect! Nightly entertainment was awesome! The staff worked hard to get us food, drinks, and keep the resort super clean. "

"Staff is friendly but all depends on how often you tip. Rooms are small, fitness room is small, half the equipment doesn’t work properly. No upgrades available unless you have a membership through Solaris. Walls are poorly insulated so you hear everything. Food is below average, both my wife and I got sick from the food. Spend the extra money and go to a nicer hotel. "

"We had a great time during our stay! The food is good, the drinks and bartenders are great! There is no cheating out on the drinks for sure! Everything is clean, the staff is very friendly and helpful. The atmosphere is definitely catered to partying, there are a lot of lifestyle people since it is top optional- which was no problem to us, but even being in the lifestyle my whole adult life I have never encountered people who partied so much. I’ve been to spring break in Cancun and live in a college town and never have saw so many people partying so hard for so many days in a row. The quiet pool is a hack if you want to calm down and just enjoy your vacation. All the improvements I would recommend are ones that the hotel goals wouldn’t align with. The beach area isn’t huge, but was empty most days anyways so you have your pick of chairs. I would say it lacked other activities other than drinking, there is a small pool room, but didn’t see it in use much. And the rooftop bar is really nice, Diego was a great bartender! The timeshare aspect is a bit much, they talk you into signing up for a breakfast meeting and they take a $20 deposit that you get back at the meeting-honestly just loose the twenty dollars and count that as payment for not having to listen to the spill. They let you check in early and out late and have access to everything which is really nice! "

"Food was 5 of 10. The beach was 4 of 10. The staff was 8.5 of 10. Spa area and spa staff 10 of 10. Excursion desk was like buying a used car 3 of 10. Pools and entertainment was 8.5 of 10"