Find hotels near Cenotes Sac Actun, Tulum from NT$1,852

"The stay was amazing! The staff was so friendly, Rodrigo at the front desk was so accommodating and helped us with everything! I will say that if you are in your 20s, there’s not that many things to do. It’s mostly catered to older people and children and the beach has a lot of seaweed with trash, not able to swim that much but the staff and the food and everybody was so sweet I would come back just for that!"

"I first have to say the staff and front desk were great, delivered on what they said they would do. Rare at a big resort. The food here is terrible! I mean below average. All the meats are way overcooked, the same buffet items day after day, just regurgitated and once the food is fine it’s just mixed into another dish. Standard for all inclusive I know but I basically stopped eating after day 4 reserving myself to and fresh fruit or available vegetables. The sodium content is mind boggling and just not necessary!! We had 1 good meal at al la cart and that was the filet at Le Gourmet, it was very good. I know it’s hard to feed that many people but I have been to a few all inclusive and food wise this was the worst. Cobá buffets is the worst of all, akumel is a little better, tequila buffet was horrible and telum was bad too. (Sorry to be so negative) The transportation shuttles à la Mexican style were a bit challenging too. Sometimes waiting up to 40 min to get from one resort to the other. Staff is awesome, they made us change rooms and all was taken care of, we had to get a bed for one of the kids it was there within 40 min. All that was great. No real beach to say, not like other resorts, very rockey and sparse. "

"Room was spotless and the ocean view INCOMPARABLE! Comfy bed and linens and a sharp modern washroom area. Small kitchen-y area with a fridge to stash your snacks and drinks. The food at the restaurant was very tasty and priced in line with other places we’ve eaten. Nouria and the rest of the staff were kind and helpful, making us feel very at home. The only shortcoming, in my opinion, was limited seating at each of the two pools. Also—fair warning there is a long drive down a bumpy road with BIG speed bumps that aren’t always marked. Drive SLOWLY."

"The breakfast was delicious and served promptly. The view from our room was spectacular! We woke up to a beautiful sunrise every morning.The hotel’s Roman-style decor is detailed and truly amazing. "

"The hotel was beautiful and clean. The staff was always very friendly. We found the food offerings to be pretty disappointing compared to other 4-5 star hotels we've stayed at. The TVs had limited channels and were not smart TVs. I’d say this was a lower end 4 star hotel. "

"Inolvidable experiencia "

"The breakfast was excellent, pool was great, staff helpful, unfortunately in the 3 days we where there no effort at all to remove any seaweed from the beach and the smell was bad, would have stayed in town and commuted to a public beach "

"Room for improvement- we liked it but 1) coffee maker but no coffee in the room, 2) balcony sliding door didn’t lock, 3) nozzle on faucet missing and faucet loose, 4) wi-fi needed to be reset twice, 5) wooden chair needed felt pads (terrible and unnecessary noise when moving the chair), 6) bathroom area needs wall hooks. Simple fixes would make it soo much better. Otherwise it was a good deal and we LOVED the cenotes, price was included. "

"The unit itself was good, large enough for the 4 of us and layout was perfect as it was a couple and two others who had the spare room with their own beds. I would give it a better review but there was construction going on constantly right next to the condo building which is a huge turnoff for me as I wanted to relax, hard to do with hammers and noise all day. Beach is nice but bring water shoes if you want to go into the water. Ocean water was beautifully warm and clear. Would recommend in a year or so when the construction is done. You are pretty isolated though so without a car it is going to be 550 pesos in a cab each way into town minimum. "