Steve a Front desk coworker and the manager on duty the day June 4 afternoon shift were very rude , unprofessional and service phone calls never answered when I called to report a toilet issue, breakfast was too expensive as well.
I’m a Hilton honor but This were our first time and last visit
Rocio
於 2024 年 6 月住了 2 晚
8/10 不錯哦
Phillip
家庭旅遊
2024年6月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Didn't like that I had to pay for parking.
Phillip
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Marlene
2024年6月4日
喜歡:住宿環境和硬體
Nice stay
Marlene
於 2024 年 5 月住了 2 晚
6/10 一般般
Joan
團體旅遊
2024年6月2日
不喜歡:員工素質、設施服務和住宿環境和硬體
Hilton Garden Inn Carlsbad….the bathroom water and sink smelled like a sewer, payed for ocean front rooms and you couldn’t even open the window….. The restaurant in the hotel was overly priced and the food portion and quality was horrible. Overall for the price of the rooms I would have expected a lot more.