"We really enjoyed our stay and the service and staff offering were wonderful. From check in and helping us with a dual access room to be near our kids, every question to service staff was answered in a friendly way and nothing was too much trouble.
Location great, rooms great, service great, you can’t ask for more than that for an L.A. visit. "
"The aircon was noisy. There was an unpleasant urine-like smell. You can hear the noise from the streets (we were at the second floor). Building looks old - needs major renovation.
Staff was nice and generous with providing bottled water. Great location - near the Santa Monica pier and beach and to restaurants and shops. "
"Loved the Fairmont! Mateo was the front desk receptionist was absolutely fabulous! He was kind & accommodated my friends and I. He provided us excellent recommendations and tips for Santa Monica area."