Chalets in Canada

"We stayed in the East Tower. Room was very dated and very beat up. Marks in walls, furniture and doors. No fan in the bathroom and no ability to change the room temperature. The suite rooms are not large and the pull out couch was so noisy we pulled it off the couch and placed it on the floor. Only one elevator was working during our stay and waits to go up and down were extremely (10-20mins) long. The hotel was obviously very top notch when it originally opened but it's well passed the time for upgrades; especially with the nightly rate. Pros were the pool and free/cheap parking. Fridge and Kettle in the room. Also great access to the Richmond Night Market and Skytrain."

"Very wonderful place"

"Great hotel, very nice staff."

"Did not use parking"

"We really enjoyed our stay at this hotel. Everything was great — clean room, friendly staff, and a perfect location near Niagara Falls. Thank you for making our trip so enjoyable. We would definitely stay here again!"

"Stayed one night. It was everything we needed. - quiet, clean, comfy, nice view. Hated the toilet paper lol but not enough to give a bad rating. Will book again (and bring our own roll)"

"If you like to walk this is the place to be, if not the local train transportation was at the corner (about 3 buildings away). The staff was friendly and informative of the area. It has underground parking available."

"Lovely hotel and well worth the money. Staff were exceptionally helpful, especially the front desk staff who were amazing. Beds were exceptionally comfortable and the shower was a treat in the mornings. Pool area was relaxing and comfortable and spotless. Don't be fooled by the somewhat brutalist exterior of the hotel - it really is a great place to stay, ideally located about 5 mins walk to the subway and the Eaton Centre. Hop on Hop off bus stops close by and most of the tour companies pick up and drop off at the hotel. Didn't use the in house dining facilities as there are plenty of places nearby, although slightly disappointed that some of the in house hospitality areas were closed when we were there but overall it didn't affect our stay that much. Will definitely be back next time we visit Toronto."

"Our experience each time at this hotel has been great! Staff are very accommodating and friendly. The suites are clean, well laid out with very comfortable beds."