「Hotel messaged us and cancelled our reservation due to an emergency drove past and hotel was closed and looked like it needs pulling down as of yet no refund cannotcontact hotels.com will never use or recommend again」
"I don't like the cleaner to clean my room at around 430 pm on 2 days. Hotel replied that they have more than 1000 rooms and will be arranged to clean some room on pm sessions. But I am satisfied with their reply as 4 star hotels should arrange staff to clean the rooms with efficient way."
"The staff is very helpful especially during the accident that my wife is locked in the bathroom, the staff immediately come and help her out
The service is fabulous "