「All staff were excellent, super friendly and helpful, I'd booked an attic room but seeing my husband on crutches they immediately swapped us into a first floor room which I think was an upgrade as it had a huge freestanding copper bath and Chesterfield sofa as well as a king (or maybe super king) sized bed. Despite the room not having been planned for use, everything was clean and fully stocked which was impressive. Bed extremely comfy, didn't want to leave! Breakfast being included was great,...
「All staff were excellent, super friendly and helpful, I'd booked an attic room but seeing my husband on crutches they immediately swapped us into a first floor room which I think was an upgrade as it had a huge freestanding copper bath and Chesterfield sofa as well as a king (or maybe super king) sized bed. Despite the room not having been planned for use, everything was clean and fully stocked which was impressive. Bed extremely comfy, didn't want to leave! Breakfast being included was great,...
「Really fresh, clean room at fantastic value. Friendly staff. Just over a mile walk out of city centre - not the nicest area, but overall value is tremendous. Room was very clean.」
「Really fresh, clean room at fantastic value. Friendly staff. Just over a mile walk out of city centre - not the nicest area, but overall value is tremendous. Room was very clean.」
「Very nice, cozy hotel with friendly staff and excellent amenities. Within an easy walk to Metro and local attractions like Jesmond Dene. Highly recommended! 」
「Very nice, cozy hotel with friendly staff and excellent amenities. Within an easy walk to Metro and local attractions like Jesmond Dene. Highly recommended! 」
「Reception were helpful with a quick check in and free parking. Room was spacious, clean and modern. I liked the location in the heart of Jesmond and the bar next door was good. 」
「Reception were helpful with a quick check in and free parking. Room was spacious, clean and modern. I liked the location in the heart of Jesmond and the bar next door was good. 」
「Extremely poor service and stay. We were given a smaller room than we had asked for (images do not match the actual state of the room), and the air conditioner is broken; we were provided with fans but we do not have proper ventilation in our room, causing the room to be very hot and stuffy, and after taking a shower the room becomes very damp. Television does not work, and the fans aren't very good. There are also insect stains on the bedding. Service is misleading, we were told that our check...
「Extremely poor service and stay. We were given a smaller room than we had asked for (images do not match the actual state of the room), and the air conditioner is broken; we were provided with fans but we do not have proper ventilation in our room, causing the room to be very hot and stuffy, and after taking a shower the room becomes very damp. Television does not work, and the fans aren't very good. There are also insect stains on the bedding. Service is misleading, we were told that our check...
「I am going to celebrate my husband's wedding. The hotel is cosy and unique, it has a nice restaurant where we had dinner and breakfast during our stay, and a small library bar where you can chill with friends. The room is spacious and warm, we love this hotel.」
「I am going to celebrate my husband's wedding. The hotel is cosy and unique, it has a nice restaurant where we had dinner and breakfast during our stay, and a small library bar where you can chill with friends. The room is spacious and warm, we love this hotel.」