Dear DylanFirst and foremost thank you for taking the time to share your feedback with us.We would like to express our apologies that you had a negative experience in our hotel.We hope your next stay at Urbana Sathorn will be a pleasant journey and look forward to welcoming you back again.Best Regards,Guest Service Manager
8/10 不錯哦
真實旅客
2023年12月4日
喜歡:整潔度和客房舒適度
位置no good, 要行15分鐘才到bts或mrt
位置no good, 要行15分鐘才到bts或mrt
真實旅客
於 2023 年 11 月住了 4 晚
Jimmy 於 2023年12月5日回覆
Dear Sirs or MadamsThank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay, but we're sorry to hear there were some issues with time spent for traveling. Please rest assured we have addressed this with the team to look for the way we could improve on this. And I’m looking forward to having you again as a guest in our hotel.Best Regards, Guest Service Manager
4/10 不太好
Dylan
2023年9月12日
喜歡:整潔度和客房舒適度
Dylan
於 2023 年 8 月住了 3 晚
Jimmy 於 2023年12月4日回覆
Dear DylanFirst and foremost thank you for taking the time to share your feedback with us.We would like to express our apologies that you had a negative experience in our hotel.We hope your next stay at Urbana Sathorn will be a pleasant journey and look forward to welcoming you back again.Best Regards,Guest Service Manager
6/10 一般般
KAM CHEUNG
2023年7月31日
KAM CHEUNG
於 2023 年 7 月住了 5 晚
Jimmy 於 2023年12月4日回覆
Dear Kam CheungFirst and foremost thank you for taking the time to share your feedback with us.We would like to express our apologies that you had a negative experience in our hotel.We hope your next stay at Urbana Sathorn will be a pleasant journey and look forward to welcoming you back again.Best Regards,Guest Service Manager