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安那翰尊榮庭園飯店的評分

3.5 out of 5
安那翰尊榮庭園飯店
900 S Disneyland Dr, Anaheim, CA

評論

8.2

非常好

10 分，有夠讚；4242 則評論中有 2169 則" "
8 分，不錯哦；4242 則評論中有 989 則" "
6 分，一般般；4242 則評論中有 532 則" "
4 分，不太好；4242 則評論中有 336 則" "
2 分，很糟糕；4242 則評論中有 216 則" "

8.2/10

整潔度

8.4/10

員工素質

8.0/10

設施服務

8.0/10

住宿環境和硬體

8.2/10

環保程度

評論

6/10 一般般

真實旅客

於 2021 年 6 月住了 8 晚
Cindy 於 2021年7月15日回覆
Thank you for the review. Is something more you can share about your experience?

10/10 有夠讚

Anthony

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome transportation to Disney.
於 2024 年 4 月住了 2 晚
Cindy 於 2024年4月30日回覆
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

10/10 有夠讚

Rigoberto

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

8/10 不錯哦

charles，Reno

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great for Disneyland
於 2024 年 4 月住了 2 晚
Cindy 於 2024年4月30日回覆
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

8/10 不錯哦

Juanita

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The location is great and I like that they provide a shuttle service.
於 2024 年 4 月住了 2 晚
Cindy 於 2024年4月30日回覆
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

10/10 有夠讚

Cecilia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The only thing that’s is confusing is payment for parking. When you leave and they tell you not to pay at the gait for parking. Well they don’t give instructions prior to exiting. We ended up paying twice at check out and at the gait. Hotel doesn’t do refunds.
於 2024 年 4 月住了 2 晚
Cindy 於 2024年4月30日回覆
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We will work hard to clarify parking charges...they will always be posted to your guestroom. We hope to see you again soon.

2/10 很糟糕

Alfonso，Bakersfield

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property is too old. The rooms looked not very cleaned. The furniture is old and not well kept. We did. Or like the fact that there was no cleaning service during our stay there. The room/hotel al in all is not worth the price we paid.
於 2024 年 4 月住了 2 晚

6/10 一般般

Alison

團體旅遊, 家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Property definitely needs updating. The lobby is lovely, the rooms are subpar, with thin walls where you can hear EVERYTHING next door—including early morning vacuuming, crying babies, and full conversations. It’s not the worst place I’ve stayed, but don’t anticipate going back.
於 2024 年 4 月住了 2 晚

4/10 不太好

Eliseo

家庭旅遊
喜歡：員工素質和設施服務
不喜歡：整潔度
The room did not look clean, yes the beds were made but shower looked dirty, when I turned on the shower brown water came out for a few seconds. Outlets did not work properly. AC wasn’t functioning correctly, Thankfully I was only there for one night.
於 2024 年 4 月住了 1 晚

6/10 一般般

Nicole

家庭旅遊, 親子旅遊
不喜歡：設施服務和住宿環境和硬體
The staff member when arriving was nice and polite, the staff leaving was very short and not personable. The room itself was okay, but you can tell the mattress are super old as they have no support. The drain in our shower did not drain well enough so we ended up in a pool of water up to our ankles when showering. You could also tell that the shower heads have not been cleaned. Overall the room just needs an update on the wall paint, furniture, and linens. The hotel itself has some nice looking areas, but is quite outdated.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Joshua

喜歡：整潔度
於 2024 年 4 月住了 3 晚
Cindy 於 2024年4月30日回覆
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

10/10 有夠讚

Jesus

Good
於 2024 年 4 月住了 2 晚
Cindy 於 2024年4月30日回覆
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

10/10 有夠讚

Irene

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly, felt welcome. Atmosphere was great. Pillows for too soft for me. We had a great time there.
於 2024 年 4 月住了 1 晚
Cindy 於 2024年4月30日回覆
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

4/10 不太好

Joey，pomona

團體旅遊, 家庭旅遊, 親子旅遊
不喜歡：員工素質
Love the fact that they have a shuttle to Disney. Didn’t love the fact that the staff members were incredibly rude. Customer service should be their top priority but they didn’t care to show that.
於 2024 年 4 月住了 1 晚
Cindy 於 2024年4月30日回覆
We are very sorry you did not have a perfect stay. Your feedback is important to us and your comments have been shared with our team for improvement. We hope you will us another opportunity to impress.

10/10 有夠讚

Ezequiel

喜歡：住宿環境和硬體
於 2024 年 4 月住了 2 晚
Cindy 於 2024年4月30日回覆
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

4/10 不太好

Lisa

商務旅客, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel requires a $200 deposit to stay in their hotel. I’ve never been charged this before at any other hotel. We frequently stay at hotels and I found this inconvenient and excessive. I should have been warned in advance.
於 2024 年 4 月住了 1 晚
Cindy 於 2024年4月30日回覆
We are very sorry you did not have a perfect stay. Your feedback is important to us. We do post this information on the Expedia site as well as our own as it is it important information to have. In addition, we send a pre-arrival message to all guests to include detailed information about the hotel services, amenities and shuttle to Disneyland. We will work hard to make sure this is captured on the Expedia platform. We hope you will us another opportunity to impress.

4/10 不太好

Joey，pomona

團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
Staff members were super rude, very short and not helpful. All staff gave us attitude, not friendly.
於 2024 年 4 月住了 3 晚
Cindy 於 2024年4月30日回覆
We are very sorry you did not have a perfect stay. Your feedback is important to us and your comments have been shared with our team for improvement. We hope you will us another opportunity to impress.

10/10 有夠讚

Susannah

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Such a cute place. We loved the ambiance and charm of this hotel. The staff was incredibly friendly and helpful, everyone we passed or interacted with greeted us with a smile and hello. We were only there for one night but would love to stay longer next time.
於 2024 年 4 月住了 1 晚
Cindy 於 2024年4月25日回覆
Thank you for the great review! We are happy to see you enjoyed your stay and made some wonderful family memories with us. We look forward to seeing you again soon.

10/10 有夠讚

Rigo

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Love it
於 2024 年 4 月住了 2 晚
Cindy 於 2024年4月25日回覆
Thank you for the great review! We are happy to see you enjoyed your stay and made some wonderful family memories with us. We look forward to seeing you again soon.

8/10 不錯哦

Jun

家庭旅遊
喜歡：整潔度、員工素質和設施服務
ディズニーランドに行くために宿泊しました、 パークに行くシャトルバスも常に運行しているし、ホテルのスタッフも笑顔で対応してくれるので素晴らしかったです。 部屋にケトルが無いので持ってきてほしいと言ったのですがコーヒーメーカーがあるでしょ？それで沸かしてね的なコメントが帰ってきてなかなかケトルをゲットできなかったのですがこれは日本人ならではの悩みなのでしょうがないかなって感じです。 シャワーが固定されていて使いづらかったりバスタブが浅かったりトイレの流れが悪かったりしましたがそれは日本の基準が高すぎるが故なので私はそこまで気になりませんでした。 海外旅行を慣れている人なら十分過ごしやすく安全なホテルだと思います。
於 2024 年 4 月住了 4 晚
Matt 於 2024年4月23日回覆
Thank you for your review we appreciate your feedback and I will make sure that your concerned are shared with our management team thank you

8/10 不錯哦

Isbia

喜歡：整潔度和住宿環境和硬體
Clean safe gated
於 2024 年 4 月住了 1 晚
Matt 於 2024年4月23日回覆
Thank you for your review we appreciate your feedback and hope that you'll come and see us again

6/10 一般般

Stefan

團體旅遊
不喜歡：整潔度和員工素質
We had a nice stay overall, because we were off site like the whole time. But, our room had a trash on the floor when we walked in, and they make borrowing a cart to load/unload your car quite a hassle. The place is a maze, so finding our room each time was an adventure itself. The parking was $25 a night, kinda steep when you think about all the hotels where you can park free.
於 2024 年 4 月住了 2 晚
Matt 於 2024年4月23日回覆
Thank you for your review we appreciate your feedback I will make sure that our management team is aware of your concerns and we hope you'll come back and see us again soon

10/10 有夠讚

edwin leonel

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Okey
於 2024 年 4 月住了 2 晚
Cindy 於 2024年4月22日回覆
Thank you for the great review! We are happy to see you enjoyed the hotel amenities, services and our free shuttle to Disneyland! We look forward to your return again soon.

2/10 很糟糕

Patrick

情侶出遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Terrible business and workers. Electricty when out an I was unable use my oxygen machine. They were unwilling to give a discount since it was out the whole night. Manager is a joke an did not handle the situation good at all. His know it all attitude will not have me come back ever again.
於 2024 年 4 月住了 2 晚
Matt 於 2024年4月23日回覆
Thank you for your review and we're very sorry that you feel this way unfortunately the hotel had no control over the power outage it was a city grid that went out and we had no control over it I'm sorry about the experience that you had thank you

2/10 很糟糕

James

情侶出遊, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was treated unfair told them i was a disabled veteran and they didnt care and did not accommodate me and i even talked to manager on duty and she said the same thing the hotel employee said being a disabled veteran they did not care because i booked thru Expedia and not them
於 2024 年 4 月住了 1 晚
Cindy 於 2024年4月22日回覆
We are sorry you did not have a perfect stay. Please let us share we have the utmost respect for our veterans and first responders. Your service is greatly appreciated. Our parking fees are posted on the Expedia web site as well as our own. Your location from where you live has no bearing on parking fees. All guests pay parking as clearly noted on the Expedia web site.

6/10 一般般

Francisco

於 2024 年 4 月住了 1 晚
Matt 於 2024年4月23日回覆
Thank you for your review we appreciate your feedback

10/10 有夠讚

Jenny

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love staying here :)
於 2024 年 4 月住了 2 晚
Matt 於 2024年4月22日回覆
Thank you for the review, we appreciate your feedback. And we love having you as a guest...

10/10 有夠讚

Becky

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I’ve stayed here many times. I like the shuttle, the property and everyone is very nice.
於 2024 年 4 月住了 1 晚
Matt 於 2024年4月22日回覆
Thank you for the review, we appreciate your feedback.

10/10 有夠讚

Tina

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We often stay at the Anaheim Majestic Gardens Hotel due to its proximity to Disneyland, shuttle, amenities, and great customer service.
於 2024 年 4 月住了 1 晚
Matt 於 2024年4月22日回覆
Thank you for the review, we appreciate your feedback.

6/10 一般般

Natalie

親子旅遊
喜歡：整潔度、員工素質和設施服務
We stay here every time we come to Disneyland, but the last 2 times, the front desk staff seems short, irritated, when there's a question you can tell they get annoyed. This time was kinda my last straw. We arrived back to our room on Monday 4/15, the power was out, when we asked if we would be compensated the girl cut us off and told us to enjoy some chips, water and soda on them. The items were on the couch in a box, like really?? No I'm sorry this happened here's your deposit back or complimentary breakfast. We couldn't charge our phones which we needed to. Power was out for about 10-12hrs. In the morning, there was still no acknowledgment to the power being out. We also had food and drinks in our fridge that went bad and we woke up to the room being warm. Another thing that the other guests were venting about on the shuttle ride to and from the parks, were the $200 deposit they hold when you check in. Do you guys ever stop and think that that money is part of our vacation?? Also, don't advertise free parking when you charge $30 to park each night. From now on, we will be staying at other properties. I want to give my thanks to the restaurant staff that helps with the buffet, they are excellent, as well as the shuttle drivers, I know they have a rough job as well, but they are ALWAYS on time and wait a few mins each way to pick up as many people as possible.
於 2024 年 4 月住了 2 晚
Cindy 於 2024年4月30日回覆
We are very sorry you did not have a perfect stay. The power outage was completely out of our control and affected a great part of the Anaheim Resort District. As you know as a frequent guest, this was not the norm of our usual hospitality. Your comments have been shared with our team for improvement. We hope you will us another opportunity to impress.

10/10 有夠讚

Jeanette

喜歡：整潔度、員工素質和住宿環境和硬體
Very welcoming
於 2024 年 4 月住了 1 晚
Matt 於 2024年4月17日回覆
Thank you for this review, we appreciate your feedback and hope you'll stay with us again. Thank you.

10/10 有夠讚

Alexis

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Such a cute family hotel
於 2024 年 4 月住了 2 晚
Matt 於 2024年4月17日回覆
Thank you for this review, we appreciate your feedback and hope you'll stay with us again. Thank you, we think so too!

6/10 一般般

Marlene

喜歡：整潔度、員工素質和住宿環境和硬體
The bus to and from hotel to Disney was what interested us to this hotel, it was an excellent service. Hotel took a while to find reservations - were odd and said oh you didn't book direct you booked through a third party like Expedia? Our room was at back of hotel, I am 74 years old and after walking all day at Disney and then once to hotel to walk down 3 long hallways which was longer than walk from entrance of Disney to bus. when I mentioned the room was not only hard to find and a long walk front entrance person at desk just smiled??? not concerned. I will stay there again and recommend to others just will ask for room not so far from front entrance.
於 2024 年 4 月住了 2 晚
Matt 於 2024年4月17日回覆
Thank you for this review, we appreciate your feedback and hope you'll stay with us again. Thank you and I will share your concerns with the management team.

4/10 不太好

Heather

團體旅遊
喜歡：員工素質和設施服務
Shower was luke warm, the room was stuffy and was too warm. The shuttle service was nice to have.
於 2024 年 4 月住了 3 晚
Matt 於 2024年4月15日回覆
Thank you for your review, we appreciate your feedback.

8/10 不錯哦

Elizabeth

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Matt 於 2024年4月15日回覆
Thank you for your review, we appreciate your feedback.

8/10 不錯哦

Elizabeth

喜歡：整潔度、員工素質和住宿環境和硬體
Traffic noise and no room service. But the place is a good stay over all.
於 2024 年 4 月住了 2 晚
Matt 於 2024年4月12日回覆
Thank you for your positive review we appreciate your comments and we'll make sure that the hotel management is aware of your concerns thank you

6/10 一般般

Adam

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
I like having the shuttle service to and from Disneyland, but all the other hotels have shuttles too. The gift shop and food store are incredibly OVERPRICED. They charged me extra for napkins and utensils, I was shocked. The rooms and the entire hotel need to be fixed up and thoroughly cleaned.
於 2024 年 4 月住了 3 晚
Matt 於 2024年4月10日回覆
Thank you for providing this review we appreciate your response .We're sorry that you did not enjoy your stay with us hopefully you'll give us another chance of the future

8/10 不錯哦

Ashley

親子旅遊
喜歡：整潔度
The grounds were absolutely beautiful. The shuttle to the park was very convenient. The deli just seemed to be closed at odd times during the day.
於 2024 年 4 月住了 3 晚
Matt 於 2024年4月10日回覆
Thank you for your review and your kind words about our grounds we happen to enjoy them too we appreciate your feedback and hope you'll come back and see us again soon

8/10 不錯哦

Victoria

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Matt 於 2024年4月10日回覆
Thank you for your review we hope you enjoyed your stay and we'll come back and see us again soon thank you

10/10 有夠讚

Jessie

於 2024 年 4 月住了 1 晚
Cindy 於 2024年4月30日回覆
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

10/10 有夠讚

Cheryl A.

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a beautiful hotel and the staff was very friendly. The free shuttle to Disneyland and California Adventure is a huge bonus.
於 2024 年 4 月住了 2 晚
Matt 於 2024年4月10日回覆
Thank you for your wonderful review we are glad you enjoyed your time with us and enjoyed the free shuttle to the parks please come back and stay with us again soon thank you

10/10 有夠讚

Tara

於 2024 年 4 月住了 3 晚
Cindy 於 2024年4月30日回覆
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

6/10 一般般

Katherine

喜歡：員工素質和設施服務
不喜歡：整潔度
Everything was wonderful as far as getting to and from the park. Drivers are helpful and friendly. Our room was dirty. The bathroom clearly had not been sanitized, there were no trash can liners, and one of the beds did not have a fitted sheet on it. The grounds are beautiful and staff is helpful. Just the room was gross.
於 2024 年 4 月住了 4 晚
Matt 於 2024年4月12日回覆
Thank you for your review we appreciate your comments it sounds like we did not meet your needs for this day and we are sorry about that please do give us another chance in the future and I will ensure that your comments are passed on to our management team thank you

4/10 不太好

Christian

家庭旅遊
喜歡：設施服務
不喜歡：整潔度和住宿環境和硬體
No AC in room, old, smells, needs update.
於 2024 年 4 月住了 3 晚
Matt 於 2024年4月10日回覆
We're sorry you did not enjoy your stay with us and we hope they will give us another try in the future thank you

10/10 有夠讚

Debora

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Always a great stay at the Majestic! The staff are on point❤️
於 2024 年 4 月住了 3 晚
Matt 於 2024年4月10日回覆
For this review and we appreciate you being a repeat guest please keep coming back and seeing us and tell all your friends and family thank you

10/10 有夠讚

Jennifer

於 2024 年 4 月住了 3 晚
Cindy 於 2024年4月30日回覆
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

10/10 有夠讚

James，Murrieta

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Liked grounds and garden and transportation other than the religious music the bus driver chose to play during the drive to and from Disney
於 2024 年 4 月住了 1 晚
Matt 於 2024年4月15日回覆
Thank you for your review, we appreciate your feedback.

6/10 一般般

Donna

情侶出遊
Rooms run down for the price. Needs upgrade
於 2024 年 4 月住了 1 晚
Matt 於 2024年4月10日回覆
It looks like we didn't meet all of your needs and we are sorry about that but I will pass your information on to the proper management and hope you'll give us another try in the future

10/10 有夠讚

Marisela

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We loved the lobby always so well decorated and always to welcoming. Needs a little TLC.
於 2024 年 4 月住了 2 晚
Matt 於 2024年4月10日回覆
Thank you for your positive review we are so glad that you enjoyed your time with us and we hope you'll come back and see us again soon

6/10 一般般

Valeria

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Bathrooms were questionable. Bar closes early. Shuttle was wonderful.
於 2024 年 3 月住了 4 晚
Matt 於 2024年4月10日回覆
Thank you for reviewing your feedback and I will make sure the managers are aware of your specific comments thank you