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"The hotel is well maintained, clean hallways, spotless room, beds are comfortable, the room is spacious enough for two people, staff are kind,but they just need to smile. "

"Excellent location close to the airport. Comfortable room with adequate space for luggage. Would stay again. "

"We had to leave early due to snow storm effecting flights but I wish we could’ve stayed longer and more days. The staff were so nice, always saying hi and bye when entering or leaving. It was clean, and had many amenities, even a place to warm up food. I will be staying here next time when coming back. It was perfect 6-7 minute walk to the station and close to a family mart and dotonbori "

"All staff are welcome and super helpful. Room is clean and comfortable. Really convenient location close to tourist attractions and subway. Will look for the same brand again."

"Very good"

"Amenities were gracious and the staff was really helpful. Thank you. Spotless room too."

"Location was just 5mins away from OCAT but terminal"

"Staff was great"

"This hotel was perfect! Cleanliness was unmatched. The front desk staff we encountered all spoke English well and were very kind and helpful. We chose the room with the queen bed and the room itself was quite spacious with a gorgeous view facing Dotonbori. I will note that there are two sets of elevators you’ll have to catch —one from the ground level to the 22nd where the reception is and another to the rooms. We never had to wait long for a lift since I think there were at least 4 elevators but it couldve been a slow season. The hotel is situated in a fairly quiet area and even with the expressway below our room, the nights were quiet. A big bonus was the hotel was not overly heated! In our past visits to other areas in Japan in colder months, the rooms would be uncomfortably hot but that was not the case here. We visited in mid January. Location was great for our needs. It’s literally across the street from the OCAT bus terminal, which was very convenient since our transport to/from airport was through Airport Limo Bus. There’s a Family Mart on the basement level (closed Sundays) but in the same bldg is a full size grocery store, mini natural food shop, cosmetics shop, a huge DCM home goods shop and a CanDo 100Y shop. 10 min walk to Dotonbori, 15 min walk to Koromon Market and 20 min walk to Shinsekai. Namba Stn and Namba Walk is right underneath and it was a 20 min cab ride to Shin Osaka and Osaka Stn. If in Namba, we would stay again!"