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Kobe Bay Sheraton Hotel & Towers

Property class: 4

Choose dates to view prices

At Kobe Bay Sheraton Hotel & Towers, you can look forward to a nightclub, an indoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the sauna, and indulge in a facial, a Thai massage, or aromatherapy. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is NT$3,435
NT$4,216 total
Aug 31 - Sep 1

Room options

View all photos for Twin Room, 1 Twin Bed

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Twin Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room

A neatly made bed with white linens and a folded garment on the bed.

Room

  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Twin Bed

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Room, 1 Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Ocean View

A large bed with a headboard, a bedside table, a desk with a chair, a television, and a window with curtains.

Room, 1 Double Bed, Ocean View

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Ocean View

A hotel room with a large bed, two bedside lamps, a desk with a chair, a television, and framed pictures on the wall.

Premier Room, 1 King Bed, Ocean View

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, a small table, and a TV.

Club Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room, 1 Double Bed

  • Mountain view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Twin Bed, Mountain View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Room, 1 Twin Bed, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 Twin Bed, Corner

A hotel room with two beds, a sofa, a chair, a desk, and a lamp.

Room, 1 Twin Bed, Corner

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premier Twin Room, 1 Twin Bed, Ocean View

A hotel room with two beds, a desk with a TV, and a wardrobe.

Premier Twin Room, 1 Twin Bed, Ocean View

  • City view
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Club Suite, 1 Twin Bed, Tower

A hotel room with two beds, a nightstand with a lamp, a desk with a lamp, and a large window with a city view.

Club Suite, 1 Twin Bed, Tower

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Deluxe Room, 1 Double Bed

  • Mountain view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Club Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed

  • 53 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE CLUB

  • Sleeps 4
  • Free WiFi

DOUBLE CLUB SUPERIOR

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Located in Higashinada, a neighborhood in Kobe, Kobe Bay Sheraton Hotel & Towers is in the entertainment district and near a train station. Port of Kobe and Arima Onsen are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Osaka Aquarium Kaiyukan and Universal Studios Japan. Looking to enjoy an event or a game? See what's going on at Kyocera Dome Osaka or Hanshin Koshien Stadium. Visit our Kobe travel guide
Map
2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken, 658-0032

What's nearby

  • A city skyline at night with illuminated buildings, a prominent tower, and a river reflecting the lights.
    Port of Kobe
    1 min walk - 0.0 km
  • A large globe with the word "UNIVERSAL" on it, surrounded by palm trees and flags.
    Universal Studios Japan
    41 min drive - 25.2 km
  • A scenic amphitheater surrounded by lush greenery and overlooking a coastal cityscape.
    Mount Rokko
    53 min drive - 21.1 km
  • Kobe Fashion Museum
    3 min walk - 0.3 km
  • Kobe City Koiso Memorial Museum of Art
    6 min walk - 0.5 km

Getting around

  • Kobe Hanshin Sumiyoshi Station
    5 min drive
  • Island Center Station
    5 min walk
  • Kansai Intl. Airport (KIX)
    60 min drive

Restaurants

  • ピアハウス六甲1
    3 min drive
  • 賀正軒 御影店
    6 min drive
  • ドミノ・ピザ 阪神住吉駅前店
    5 min drive
  • 櫻正宗記念館櫻宴
    6 min drive
  • HIKARI Cafe
    6 min drive

About this property

Kobe Bay Sheraton Hotel & Towers

  • Upscale hotel near Port of Kobe
  • Consider a stay at Kobe Bay Sheraton Hotel & Towers and take advantage of a nightclub, an indoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the sauna, and indulge in a facial, a Thai massage, or aromatherapy. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and hot springs on site
    • 2 outdoor tennis courts, an electric car charging station, and meeting rooms
  • Room features
  • All 267 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bidets, tubs or showers, and free toiletries
    • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,427 for adults and JPY 2,530 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Garden Cafe (Buffet)
  • Kobe Grill
  • Matsukaze
  • Suikyoen
  • Teppanyaki Kobe Grill

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Hot springs
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Tennis lessons

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • In-room massages
  • Manicures/pedicures
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Ballroom
  • Built in 1992
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2530 for children
  • Airport shuttle fee: JPY 2200 per person (one-way)
  • Airport shuttle fee per child: JPY 1100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Does Kobe Bay Sheraton Hotel & Towers have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Kobe Bay Sheraton Hotel & Towers?

As of 2026/8/19, prices found for a 1-night stay for 2 adults at Kobe Bay Sheraton Hotel & Towers on 2026/8/31 start from NT$3,435, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kobe Bay Sheraton Hotel & Towers pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Kobe Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Kobe Bay Sheraton Hotel & Towers?

Check-out is at noon.

Does Kobe Bay Sheraton Hotel & Towers provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 2200 per person applies.

Where is Kobe Bay Sheraton Hotel & Towers located?

Located in Higashinada, this spa hotel is steps from Port of Kobe, and within 6 mi (10 km) of Kobe University and Hyogo Prefectural Museum of Art. Kobe Ōji Zoo and Ashiya Beach are also within 6 mi (10 km). Island Center Station is only a 5-minute walk and Island Kitaguchi Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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