El Arenal 5 Stars Hotels

"All of the staff we came into contact with were brilliant people, so helpful and friendly. There is a general feeling of genuine, caring all done in a professional way. We used the sauna and indoor pool etc only once but I commend it also. Breakfast was also ideal. Estephani was a beautiful advert for the image of the hotel. She helped my Spanish for daily greetings! The staff behind the hot plate gave us beautiful omelettes all done with a smile. Manu who works on the front desk deserves a special mention from me. I had not even realised that I had dropped my wallet with passports and cards etc outside of the hotel so I was very surprised and incredibly grateful when he knocked our door to return them. What a saviour I am so thankful. All in all we had a great time at the hotel "

"Lovely hotel, nice breakfast buffet, lovely staff, very spacious room, but pack a sleep mask because if your room is at the front of the hotel all the garden lights mean your room never gets dark. The light bleeds around the top of the curtains and into the room. Also the pillows are very very soft. We liked the hotel but struggled to sleep. "

"Great holiday, lovely hotel thankyou"