Birchgrove 5 Stars Hotels

"My Tower Premium King Room on the 23rd floor was spacious. The bellmen at the front of the hotel treated me kindly. However, the lobby staff could be more welcoming to guests. The bed was cozy, and my room, away from the elevator, was mostly quiet. Unfortunately, the bathroom plumbing needed repairs. The sink faucet leaked, and the shower overflowed into the bathroom's main area. The good news is that the housekeeping staff cleaned these water spills during their daily service. When I ordered room service, it arrived quickly. However, the pricing doesn’t reflect the limited menu. All in all, I would return to this hotel. Its location is in the city center, and I enjoyed working at a sizeable desk. A few tweaks to the hotel’s operations would improve the customer experience."

"Convenient location. Check in was quick and simple. Excellent Darling Harbour view. Room was clean and well furnished. Quite a few options for dining, but menus were similar."

"Exceptional!"

"The view from our room was beyond expectations and simply beautiful and made us so happy to appreciate some of the greatest Australia icons and landmarks."

"The doorman was super helpful and friendly."

"Breakfast was excellent and staff were very attentive. The room was nice and spacious."

"Hotel great - cleaned - nice"

" Great location nice and clean and great customer service. Parking was easy. 2 things I was disappointed with was the view from the veranda can’t be seen when sitting down. I found that pointless. Was a waste of money. Second issue was the elevator was ridiculous. There was times I waited over 10 mins. Upon arrival was very busy and waited over 30min "

"Really impressed with Ace Hotel Sydney. They’ve done a great job capturing that New York feel and bringing it into Sydney without it feeling forced. The location is a big win, right in a cool, lively part of the city with easy access to everything you’d want. Makes it a great base whether you’re here for work or a weekend. Rooms are well designed and stylish, though a little on the smaller side. That said, the bed was seriously comfortable, which more than makes up for it after a long day. Didn’t get a chance to try Kiln, which was a bit of a shame as I’ve heard great things, but gives me a reason to come back. What really stood out was the team, genuinely friendly, helpful, and made the whole stay feel easy. Would definitely stay again."