Spent a lot of time waiting, purchased the special deal incl. Early Check In and late check out. Arrived about 12pm, waited in a long line only to find out no room available until 3pm (I’m not sure why they’d advertise the special deal). They happily took the deposit of $50, but no room key issued. This meant I had to come back at 3pm, waited in another long line to get a room key. Terrible service for guests. Waited for lifts which were very slow despite there being 6 lifts. Rooms have great amenities, toiletries incl. toothbrush, tv in shower. No mini bar, everything must be delivered to room. Room service ordered has $7 tray charge. Great location though. Not sure I’d stay again at the rate you pay. I would expect a much better guest service