東巴爾曼 (SYD) 附近飯店 | 熱門住宿限時優惠 起

「前台客服態度差，room service很慢，而且經常送少送漏東西」

「The hotel simply charged me for a bottle of wine which we didn’t consumed. It’s same as stealing from me 」

「The coffee cups were not replaced with cleaned ones / washed every day. Used cups were just left in the room. I also saw hair in towel and toothpaste in the sink. Teabags were not refilled.」

「滿意」

「乾淨整潔」

「The front desk issued a card wrongly and a stranger was knocking on my door 1.30a at night… terrible experience」

「the towels are not dry or clean enough」

「Good location, friendly service」

「All staff were friendly, helpful and polite. The original concierge /reception gentleman was extra kind and thoughtful enough to allow me an early check in without charge until his female manager stopped him and demanded I pay an early check in fee of AUD100 to which I refused. My check in date was October 7 ( Monday) which is a public holiday, if Ibis would like to check their staff roster log they will be able to find out which staff go out of their way to make guest want to come back and stay...

「酒店位於市中心，很多景點都在步行的距離，十分方便，早餐雖然不算是很多選擇，但是可以接受。」

「酒店位置優越，步行大約10分鐘可到市政廳，維多利亞女皇大廈，中國城等，酒店內呈現五星級環境，潔靜舒適，房間外電梯大堂設有過濾飲水器提供，非常方便」

「My allocated room is right above the lobby entrance (room 230). The window to my room is viewable from anyone walking into the lobby so I have to shut it all the time. This made me woke up at 1am with the sudden commotion at the lobby. Wifi is ridiculous that you have to join the hotel programme to use it. So easy to click pay on the UI and I had to ring reception to get it sorted. Only good thing is you can borrow dyson hair straightener. 」

「Front line and concierge staff were super helpful and friendly!」